Paula Bolton Jewellery Reviews 230

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful designs, excellent quality, and craftsmanship, often noting that items are even better than expected. Many people appreciate the efficient and fast delivery service, with orders frequently arriving quickly and well-packaged. The ordering process is also described as simple and easy, contributing to a positive overall experience. However, some customers mentioned minor issues with delivery delays caused by carriers, or found the packaging to be excessive. A few other people also felt that certain items, while beautiful, were not quite as three-dimensional or as dangly as anticipated from the website images.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers consistently praise the... See more

Quality

Consumers find the quality of the jewelry to be consistently positive. Many reviewers praise the excellent... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and prompt delivery,... See more

Order

Clients share positive opinions on order. Many customers praise the easy ordering process and fast delivery,... See more

Service

Users describe positive interactions with service. Customers consistently praise the prompt, efficient, and... See more

Based on these reviews

Rated 5 out of 5 stars

The jewellery is beautiful well made and exactly as shown on their website. I got a very generous discount for Black Friday which helped as I bought a few pieces from the Wildwood collection. I was... See more

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Rated 5 out of 5 stars

We bought the Jupiter ring for my mum's birthday and she absolutely loved it! The design is so unusual with the mix of gold, silver and gem stones - a beautiful statement ring that can be worn with bo... See more

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Rated 5 out of 5 stars

Great design with good service inc delivery. The earings are a present that hasnt been given. That will be the ultimate test. Fingers crossed. Would definitely look at some of the other fantastic... See more

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Rated 5 out of 5 stars

Very impressed! I ordered it one day and it was here the next day. The delivery firm also gave an estimated time which is always useful. The items were wrapped beautifully and was an excellent quality... See more

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Rated 5 out of 5 stars

I wanted two items as a set. Although one was out of stock the representative gave a timescale for it being in stock again. I ordered and the representative did everything he could to ensure delivery... See more

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Rated 5 out of 5 stars

I bought the Kadinsky earings after looking at the range of Paula Bolton on line. Absolutely love them great craftsmanship,lovely colours arrived beautifully packaged. No complaints at all

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Rated 5 out of 5 stars

Beautiful jewellery. Really love the set I bought. Delivered quickly within a day or two and beautifully packaged. Will definitely order again.

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Rated 5 out of 5 stars

Delivery was delayed by the carriers. I contacted Bolton who sorted it with detailed reasons behind the delay. Good communication. The necklace is beautiful and great quality. Everyone that’s seen i... See more

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Rated 5 out of 5 stars

My wife actually really liked the Mondrian earrings I bought for her. Usually she NRVER likes jewellery I choose. Efficiently delivered on time.

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Rated 5 out of 5 stars

The ordering process was so simple and the delivery of my order was much quicker than I expected. The jewellery I bought is a gift for a friend's special birthday and it is so beautiful. Thank you. Sh... See more

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Rated 5 out of 5 stars

I have just received the Picasso ‘Sylvia’ earrings and pendant and am delighted with them. I have many pieces of Paula’s jewellery and she never fails to impress me with design and the workmanship.

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Rated 5 out of 5 stars

The earrings are so beautiful. I bought them for my daughter’s birthday next week. She is a great admirer of the work of Margaret McDonald Rennie Macintosh.

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Rated 5 out of 5 stars

Fast delivery and a well packed parcel. I ordered a Monet inspired ring and pendant and I love them both. I would definitely use this company again if I saw something I liked and wanted.

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Rated 5 out of 5 stars

The bangle is beautiful and very comfortable to wear. It was also delivered incredibly quickly, beautifully packaged. I love the design and am very happy to recommend the company.

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Rated 5 out of 5 stars

Beautiful jewellery, excellent workmanship. Delivered quickly, well-packaged. I have about five of their sets of earrings and necklaces; whenever I wear them they are noticed and complimented on.

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Rated 5 out of 5 stars

Loved the Margaret MacDonald earrings and necklace. Beautiful; lots of favourable comments from friends. I’m probably going to buy the new C R Mackintosh earrings and necklace 😊👍.

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Rated 5 out of 5 stars

Bought as an anniversary present and she was delighted. The necklace was very well packaged, it looked very classy. She has had a number of her friends admiring it, which always helps, and I got lots... See more

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Rated 3 out of 5 stars

Shell earrings arrived very promptly and were beautifully packaged. Although from the front they look like image on website, I had expected them to be more 3D, whereas they’re quite flat, not like an... See more

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Rated 5 out of 5 stars

What gorgeous pieces of jewellery. They are beautifully made & finished to a high standard. Ordering is super easy & delivery is fast! Courier is excellent, handling goods with care & attention to de... See more

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Rated 5 out of 5 stars

Paula’s designs and craftsmanship are beautiful. The order was despatched quickly and I was kept up to date about the delivery via tracking.

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Rated 4 out of 5 stars

Lovely Kandinsky earrings. A little heavier than expected, and not as dangly; but they are actually”as shown” and have been noticed in wear! The packaging is grossly overdone though. “Gift packag... See more

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Rated 5 out of 5 stars

A beautiful piece of jewellery arrived✔️ I was kept informed from purchase to delivery✔️ Happy customer who would recommend and use your company again✔️

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Rated 5 out of 5 stars

The jewellery is beautifully presented on line. My order was delivered very quickly and a personal effort was made to ensure the address was correct. I appreciated the service and the attractive packa... See more

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Rated 5 out of 5 stars

I bought the Hoffmann Vienna necklace for my sister for her 60th birthday....the website came up on my facebook feed, and I'm not sure I would have found it otherwise, so for a change I was glad of t... See more

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Rated 5 out of 5 stars

I am very happy with my earrings. The design and colour are beautiful. Easy to navigate web page and excellent delivery

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Rated 5 out of 5 stars

Superb quality and really inovate design. This is our third purchase because my partner loves them.

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Rated 5 out of 5 stars

Lovely product - very well made and presented. Received promptly, no complaints regarding purchase or delivery.

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Rated 5 out of 5 stars

Bought by my husband for our 55th wedding anniversary and like all my previous Paula Bolton jewellery beautiful!

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Rated 5 out of 5 stars

The necklace can be worn with a variety of outfits. It arrived promptly the following day and was well packaged.

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Rated 5 out of 5 stars

What made my experience great? Everything. Easy ordering, very prompt delivery and absolutely beautiful earrings. Even better than the photo.

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Rated 5 out of 5 stars

excellent quality of product. fast delivery. Just as it should be in a well-run company

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Rated 5 out of 5 stars

Fabulous jewellery, beautiful designs! Easy ordering, fast delivery & exquisitely packed ready to wrap & gift (or keep).

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Rated 5 out of 5 stars

The ear rings arrived promptly, beautifully packaged. It is a gift, so I hope they will be liked, I think they are gorgeous.

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Rated 5 out of 5 stars

Easy to choose my necklace & easy to order. Love my necklace with the extra goodies. Definitely order again.

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Rated 5 out of 5 stars

It has been bought as a birthday present. So the recipient has not been given it yet. But I think it is very beautiful.

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Rated 5 out of 5 stars

Stunning earrings. I get so many compliments when ever I wear. Highly recommended.

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Rated 5 out of 5 stars

Product as described (Wave pendant). Delivery as promised. Packaging/gift box excellent

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Rated 5 out of 5 stars

Delighted with the necklace and the very smooth transaction. Communications were excellent and the package arrived very quickly. Great!

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Rated 5 out of 5 stars

I’ve already done a review but I was very pleased with the earrings, great quality, brilliant design, very unique. Thank you.

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Rated 5 out of 5 stars

A wonderful necklace and earrings. So well made and beautiful to look at.

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Rated 4 out of 5 stars

Very prompt delivery, beautifully wrapped, the bracelet was as it was advertised, more delicate than I thought it would be

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Rated 5 out of 5 stars

Wonderful piece! I bought the Hokusai earrings and it's my most prized possession.

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Rated 5 out of 5 stars

Beautiful crafted earrings. Order arrived in good order and on time.

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Rated 5 out of 5 stars

Lovely unusual earrings, website a bit difficult but worth persevering with. Quick delivery, would recommend

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Rated 5 out of 5 stars

Very happy with beautiful earrings. Excellent delivery -arrived the next day

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Rated 5 out of 5 stars

Stunning beautifully made ring. So unusual. Excellent customer service. Worth every penny.


Company details

  1. #22 of 87 best companies in Jewellery Designer

Written by the company

Paula Bolton is a British family-run jewellery brand creating unique sterling silver jewellery inspired by art, architecture, and nature. Each piece is individually designed by Paula, who likes to think of her jewellery as wearable works of art. Paula’s jewellery collections for prestigious museums, galleries and royal houses have become collectable by discerning customers worldwide. Since we began in 1994, our jewellery has been crafted ethically by the same Balinese family of Silversmiths.


Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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Rated 3 out of 5 stars

Shell earrings

Shell earrings arrived very promptly and were beautifully packaged. Although from the front they look like image on website, I had expected them to be more 3D, whereas they’re quite flat, not like an actual shell. It would be useful if images showed different angles or description made it clear.

14 July 2025
Paula Bolton Jewellery logo

Reply from Paula Bolton Jewellery

Thank you so much for your order and for taking the time to leave feedback. We're really pleased to hear your earrings arrived promptly and that you appreciated the packaging.

We completely understand your point about the earrings’ profile and will be updating our product photography very soon, including model shots to show how they look when worn. This should give a much clearer idea of their scale and shape from all angles.

We really value constructive feedback like this — it helps us improve the experience for everyone. If there's anything else we can assist you with, please don’t hesitate to get in touch.

Warm regards,
The Paula Bolton Team

Rated 4 out of 5 stars

Beautiful piece

Beautiful piece, but for personal reasons I had to replace the chain.

25 June 2025
Paula Bolton Jewellery logo

Reply from Paula Bolton Jewellery

Thank you for your lovely review! We're so glad you're enjoying your new jewellery. We also appreciate your feedback regarding the chain. If there was any issue with it, please don't hesitate to reach out to us directly so we can look into it

Rated 5 out of 5 stars

Good product and good customer service

I wanted two items as a set. Although one was out of stock the representative gave a timescale for it being in stock again. I ordered and the representative did everything he could to ensure delivery in good time. When the items arrived they were well packaged, as described and high quality.

5 June 2025
Paula Bolton Jewellery logo

Reply from Paula Bolton Jewellery

Thank you, we were happy to help.

Rated 5 out of 5 stars

The earrings are so beautiful

The earrings are so beautiful. I bought them for my daughter’s birthday next week. She is a great admirer of the work of Margaret McDonald Rennie Macintosh.

3 June 2025
Paula Bolton Jewellery logo

Reply from Paula Bolton Jewellery

That's wonderful to hear. I do hope she likes them.

Rated 5 out of 5 stars

Necklace

Easy to choose my necklace & easy to order. Love my necklace with the extra goodies. Definitely order again.

28 May 2025
Paula Bolton Jewellery logo

Reply from Paula Bolton Jewellery

Thank you so much for that wonderful review :)

Rated 5 out of 5 stars

Lovely product

Lovely product - very well made and presented. Received promptly, no complaints regarding purchase or delivery.

14 May 2025
Paula Bolton Jewellery logo

Reply from Paula Bolton Jewellery

Thank you :)

Rated 5 out of 5 stars

Beautiful piece of jewellery

The ordering process was so simple and the delivery of my order was much quicker than I expected. The jewellery I bought is a gift for a friend's special birthday and it is so beautiful. Thank you. She will love it. I recommend this company highly

21 May 2025
Paula Bolton Jewellery logo

Reply from Paula Bolton Jewellery

Thank you so much for those kind words :)

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