I have used the app sparingly, but the advice and exercises were well received by my pooch and she is doing great. I forgot that I had signed up for an introductory offer, and when the offer was ove... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

Learn and train your dog whenever it works best for you!

United States

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This gentleman was not only smart but truly caring and kind besides amazingly knowlageable!

Reply from PawChamp

Reply from PawChamp

Reply from PawChamp
Hazel is a very nice lady and considerate of my concerns. She also seems to be anxious in helping me with my best friend! Thank you, Hazel.

Reply from PawChamp
I thought it was only for 1 month but was charged for 2

Reply from PawChamp

Reply from PawChamp
Hazel gave me clear and concise instructions for potty training which is my highest concern right now. I was able to screenshot those instructions so I can follow them closely. Hazel was awesome!

Reply from PawChamp
She listened well to my puppy's and my needs. She recommended things that I feel will help, praised me on what I was already doing right and then advised me in a way that could build on what I could continue to do and tweaked what I could do better. Great communication too.

Reply from PawChamp

Reply from PawChamp

Reply from PawChamp
Daimon was kind and attentive, providing empathy and support for me as a concerned Dog-Mom. His multiple recommendations were well broken down and included the "what/why" behind my dog's behavior which helped me gain further understanding. With him asking additional questions on the situation, I was able to provide more details than I originally thought to mention. From there, he carefully took them into account on tailoring the recommended instructions. The confidence he provided me is sincerely appreciated and I look forward to reaching back out to him in a few days as he requested.

Reply from PawChamp
I would also like to provide feedback regarding my terrible experience.
Be careful! I never used the app or its services, yet I was charged monthly for several months before noticing the charges on my credit card statement.
Once I discovered the charges, I contacted customer support and requested a refund. My refund request was denied despite the fact that I had never used the service.
My main concerns are the lack of awareness regarding the recurring subscription, the absence of renewal reminders, and the difficulty of canceling.
I encourage anyone considering this service to not fall for the scam and monitor their credit card statements closely.
DO NOT GO TO TE WEBSITE OR DOWNLOAD THE APP!! I hope this feedback can help prevent similar situations for other customers.

Reply from PawChamp
Mia was helpful and supportive. It's nice to have someone to bounce questions off of who seems to understand the situation.

Reply from PawChamp
I appreciate Mia’s guidance and help with Ruckus. We have a plan! Thank you!

Reply from PawChamp
Damion's suggestions were spot on! It seems that he knows my Siberian Husky Canny and I appreciate his support.

Reply from PawChamp
Lisa was so helpful and had fabulous tips. I’m so grateful to have this support.

Reply from PawChamp

Reply from PawChamp
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.