Pawable Reviews 

453
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the effective collagen supplements for significantly improving their older dogs' mobility, easing painful joint stiffness, and enhancing overall coat health and shine. People also highlight the consistently reliable delivery service and the exceptionally friendly, supportive customer care team that provides wonderful advice. Some reviewers were not happy with how the powder mixed into dry food, describing texture issues, or felt it took a while to notice real changes. A few other consumers noted that concurrent veterinary treatments and other therapies might have contributed equally to their pets' recovery alongside the supplements.

What people talk about most

Product

People report positive experiences with product, highlighting significant improvements in their older dogs'... See more

Quality

Customers had positive experiences with quality, highlighting that the supplement is a very good product with... See more

Service

Reviewers highlight positive aspects of service, noting that deliveries are prompt and reliable every month.... See more

Subscription

Consumers find subscription to be positive, noting that deliveries arrive on time and service works well... See more

Customer service

Customers consistently note positive experiences with customer service, praising the brilliant support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using the collargen since our breeder recommended it to us. That was a year ago and our Irish Wolfhound is bounding round like a puppy and she’s just had her 8th birthday (which means she’... See more

Rated 5 out of 5 stars

Amazing. We have a dog with bilateral patellar luxation but surgery isn’t an option for him. This product has been life changing for him! He is SO much more active and consequentially his weight is so... See more

Rated 5 out of 5 stars

My elderly 15yr old lurcher has been having Pawable Collagen for some time. Always reliable customer service and quick delivery. Good quality collagen types and fully transparent about ingredients.... See more

Rated 5 out of 5 stars

Harley is a Labrador staffy cross who we adopted from Dogs Trust 2 years ago. He’s now 12 and had noticeably slowed down so we were taking him on shorter walks and were worried about how long we’d hav... See more


Company details

  1. Pet shop

Written by the company

Helping dogs stay active, playful and adventurous for longer. At Pawable, we believe growing older shouldn't mean missing out on life's best moments. That's why we've created our award-winning collagen supplement to support healthy joints, mobility and comfort. So you can enjoy more walks, more adventures and more precious time together.


Contact info

4.8

Excellent

TrustScore 5 out of 5

453 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(453)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My 12 year old dog started to show…

My 12 year old dog started to show signs of rear leg stiffness, very mild and was checked by a vet, it is age related. I tried several other supplements over many months and did not notice an improvement, I bought a ramp for my dog to use in and out of the car.
I then had personal experience with human collagen and decided to try pawable collagen for my dog. I am now two months in and there is a definite improvement.
I will be sticking with pawable collagen for dogs .

10 August 2026
Unprompted review
Rated 5 out of 5 stars

My whippet is 13 and she became stiff…

My whippet is 13 and she became stiff in her hind legs started her on yumove which was great for my 18year old greyhound but only helped my whippet a little saw pawable collagen advertised with good reviews so ordered she has improved immensely a different girl playing and leaping about my girl again am so happy definitely recommend

6 August 2026
Unprompted review
Rated 5 out of 5 stars

elderly deerhound itching problem

I have an elderly deerhound whovhas suffered fron unbearable itching. I have tried chewy tablets, shampoos, creams, sprays....but I came across Pawable Collargen, and in desparation, gavenut a go. I have to admit, it's not a quick fix. But after 2 months of religiously giving her the prescribed amount daily, she really has stopped scratching.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic results!

Been giving this to my 2 dogs a Bichon/shihtzu cross and Cockerpoo for 6 weeks now. My cockerpoo has bad food and environmental allergies and I wanted to explore a more holistic route rather than have her on strong medication for life. I am amazed at the results, I would say her skin is 95% better than it was. No more dry eczema patches or papules! I have cut her medication in half and with the help of a probiotic I am hoping to stop her medication altogether in the coming weeks. I am gobsmacked with the results and have just placed my second order. Our Boy is also having it for general health benefits. Fantastic product!

2 August 2026
Unprompted review
Rated 1 out of 5 stars

DONT WASTE YOUR MONEY

DONT WASTE YOUR MONEY! bought this thinking great something new to help my dog as it has 4x different collagens. I have mostly a entire bag left of the stuff as my dog eats dry food and was advised to slightly dampen the food and then sprinkle it on so it sticks.... BIG MISTAKE this product of damp food then acts like a cement agents making the food go solid like a brick making it impossible for my border collie to eat

12 July 2026
Unprompted review
Pawable logo

Reply from Pawable

We’re really sorry to hear this.

Pawable should never make your dog’s food difficult to eat. Although lightly dampening dry food can help the powder stick, it sounds as though too much liquid caused it to clump and harden in this instance. We’re sorry that the advice you received didn’t work well for your Border Collie.

Most importantly, you are covered by our 90-day money-back guarantee. You can return the product for a full refund, even though the bag has been opened and used.

Simply pop it back to us using the address in this link:

https://pawable.co.uk/pages/refund-policy

Rated 5 out of 5 stars

Our 16yr old Border Collie Misty was…

Our 16yr old Border Collie Misty was starting to show small signs of improvement, her nails were starting to be a shiny black colour and I thought she was getting slightly better over the weeks, such a loving and very friendly girl who loved everyone plus other cats and dogs
Brilliant Collagen, wish I’d found it sooner.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Pawable

My Saint Bernard is 10 years old she’s on pawable and it helps her joints a lot love to see her moving freely on walks and enjoying life

29 July 2026
Unprompted review
Rated 5 out of 5 stars

My 8 year old labrador has been using…

My 8 year old labrador has been using Pawable for the last 3 months and it has been miraculous,he's gone from limping everyday and looking like every step is killing him to bouncing around like a puppy and the limp has disappeared.
Absolutely the best thing I've found.
I would highly recommend to anyone with a dog who is showing signs of arthritis or limping towards old age.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

My dog was becoming weak on his back…

My dog was becoming weak on his back legs and was having trouble getting into the car. I bought a pet ramp and decided to buy Colar-Gen. Four months on and there has been a huge improvement, he jumped into the car unaided yesterday! Happy dog and owner. Highly recommend. The subscription service is also really good, you can use it to suit your needs.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

My 12 1/2 year old beagle was getting a…

My 12 1/2 year old beagle was getting a bit stiff in his hind leg. He can't tolerate vet medication so I looked for a safer alternative and came across great reviews for this product.
My boy has been on pawables collar gen for 5 weeks and I'm already seeing a vast improvement in his mobility.
Needless to say we are now subscribers

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Great product

This has really helped my improve my dogs skin and coat her fur is so soft. Her mobility is much improved tooo. Brilliant stuff.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Pawable is easy to order from and it…

Pawable is easy to order from and it arrives quickly. The Collagen powder has made a real difference to my dog Izzybelle. She is much more agile and for a 13 year old is so much more mobile. Really pleased with this and recommend to lots of people.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Game changer for skin flare ups...

I decided to try pawable collagen for my staffy cross, Lukas. Having had several flare ups with his skin and ear infections and numerous medications, that only suppress his immune system. I decided to opt for collagen to try and build his skin barrier back up, as dogs loose the collagen in there skin as they get older.
He has been having 7.5g per day (weight:30kg) for around 4 months and has alot less skin flare ups then before. When he does have a flare up, it's not as bad and with a bath and some anti inflammatory lotion,he bounces right back again. His skin looks so much better but he does still have bouts of itching which I think is the high pollen during the summer months. I have already recommended this to friends and family members.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

My staffy Tyson now 11 was suffering…

My staffy Tyson now 11 was suffering with arthritis ordered Pawable Collegen after seeing an advert, and has made a great difference to him, he's running a lot more and trying to keep up with my 2yr old pup. Haven't seen him like that for a few years. Would highly recommend

16 July 2026
Unprompted review
Rated 5 out of 5 stars

COLLAR-GEN an amazing product

The owners of Pawable are very dedicated and very helpful. I started my dog Leo on Collar-gen about six weeks ago I was a bit sceptical at first but a friend had said it was very good for her elderly dog. I am absolutely amazed how much better my dog has been over these last 6 weeks, he is bouncing along, playing more frequently and enjoying his daily walks. Such an improvement, thank you all at Pawable for your help and assistance. I would certainly recommend this company to my friends.

15 July 2026
Unprompted review

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