Everything worked perfectly. The application process was quick, and the service was reliable. I was able to set up my account without any complications.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using Paxum for quite some time now, and my experience has been excellent. The transactions are processed incredibly fast, and the platform is very reliable. Whenever I need to receive or... See more
Company replied
I had an excellent experience with Paxum support.They were extremely kind,professional,and patient in answerig all of my questions.What impressed me the most was the speed and efficiency with which... See more
Company replied
The interface is easy to use. I literally opened an account in less than 10 minutes! Registrations should always be as simple and relevant to complete. Good job! Even if they close my account 2 days l... See more
Company replied
Company details
Written by the company
Paxum has been offering a secure instant payment platform since 2007, with hundreds of thousands of clients actively using the service. The award-winning payment company provides a cost-effective user-friendly interface fortified with stringent security measures and multiple ways for clients to access their account funds, including an optional prepaid credit card. Users can easily send and receive money instantly all over the world. Interested parties can learn more or register for a free account by visiting their site at www.paxum.com
Contact info
Centre Cross Lane, 000000, Roseau, Dominica
- 1 (866) 347-4781
- support@paxum.com
- paxum.com
3.9
Great
45k reviews
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Extremely Disappointed
I am extremely disappointed with Paxum’s service. I requested a withdrawal on 13 June and, despite waiting days, I still do not have access to my own money.
Every time I contact support, I receive vague replies telling me the transfer was “sent” or that there is a “technical issue” with their banking partner, but nobody can provide a clear resolution date, transaction reference, or proof of where my funds actually are.
A payment service is supposed to make accessing your money easier, not leave customers waiting indefinitely while giving generic responses.
This delay has caused real financial stress because I was relying on these funds. The lack of transparency and urgency from Paxum has completely destroyed my trust in the company.
I will not be using this service again and I strongly recommend others think carefully before relying on Paxum for important payments.
13 June 2026
Unprompted review
Reply from Paxum
We like the opportunity to investigate your feedback further.
As you may understand, we cannot further check into an issue unless we have a case number or an username, however this wasn't mentioned in your review.
Please could you contact us at support@paxum.com? We’ll work with you to resolve any issues as quickly as possible.
This is my prosnal use
22 June 2026
Reply from Paxum
We are grateful that you took the time to leave us a review.
Your feedback helps us to improve service for everyone.
It was well explained and fast.
22 June 2026
Reply from Paxum
We are grateful that you took the time to leave us a review.
Your feedback helps us to improve service for everyone.
I have been using Paxum for quite some…
I have been using Paxum for quite some time now, and my experience has been excellent. The transactions are processed incredibly fast, and the platform is very reliable. Whenever I need to receive or transfer funds, everything goes smoothly without any unexpected delays. Highly recommend their services to anyone looking for a stable payment provider!
22 June 2026
Reply from Paxum
Thanks for sharing your rating with us and the community.
We really appreciate you being a customer. We’re here for you anytime.
Reply from Paxum
We are grateful that you took the time to leave us a review.
Your feedback helps us to improve service for everyone.
Have not used
22 June 2026
Reply from Paxum
Thank you for letting us know about this. Your feedback helps us do better.
If you need further help, please contact us directly at support@paxum.com so our specialists can offer personal assistance via email.
Reply from Paxum
Thanks for sharing your rating with us and the community.
We really appreciate you being a customer. We’re here for you anytime.
The registration process was smooth and…
The registration process was smooth and fast. The platform interface is user-friendly, and the verification process was clear. Thanks to the Paxum team for the prompt support."
22 June 2026
Reply from Paxum
Thank you for your positive feedback and leaving us a review, you put a big smile on our faces!
Our team is constantly trying to improve our services and it’s always rewarding to hear kind words from our customers.
Paxum support team will keep sending you AI messages. Without any help or whatever. They are not interested in having new clients
I tried to register my account. Paxum team keep closing it without any reason. I think it’s like automatically issue from their side. But to get any help from support is impossible because they just send clishe messages from AI. All my papers and documents were approved, all steps.
21 June 2026
Reply from Paxum
Thank you for your feedback!
I've looked into the situation described and as advised several times via email, we are unable to disclose any other information or provide further updates regarding your account closure.
Reply from Paxum
Thank you for your positive feedback and leaving us a review, you put a big smile on our faces!
Our team is constantly trying to improve our services and it’s always rewarding to hear kind words from our customers.
Hello,I give it a five stars
22 June 2026
Reply from Paxum
Thank you for your positive feedback and leaving us a review, you put a big smile on our faces!
Our team is constantly trying to improve our services and it’s always rewarding to hear kind words from our customers.
Reply from Paxum
Thank you for your positive feedback and leaving us a review, you put a big smile on our faces!
Our team is constantly trying to improve our services and it’s always rewarding to hear kind words from our customers.
it was so easy to make the acount
it was so easy to make the acount, i´m really new at this business
21 June 2026
Reply from Paxum
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
If you shall require further guidance or additional information, please don't hesitate to contact us directly at support@paxum.com so our specialists can offer personal assistance via email.
Reply from Paxum
Thanks for sharing your rating with us and the community.
We really appreciate you being a customer. We’re here for you anytime.
Reply from Paxum
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
It was quite eaSy to apply another of…
It was quite eaSy to apply another of personal questions tho
21 June 2026
Reply from Paxum
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
If you shall require further guidance or additional information, please don't hesitate to contact us directly at support@paxum.com so our specialists can offer personal assistance via email.
Reply from Paxum
Thank you for your positive feedback and leaving us a review, you put a big smile on our faces!
Our team is constantly trying to improve our services and it’s always rewarding to hear kind words from our customers.
Nice for Service Oh Amazing.
10 June 2026
Reply from Paxum
Thanks for sharing your rating with us and the community.
We really appreciate you being a customer. We’re here for you anytime.
Very quick and easy to set up
21 June 2026
Reply from Paxum
Thank you for your positive feedback and leaving us a review, you put a big smile on our faces!
Our team is constantly trying to improve our services and it’s always rewarding to hear kind words from our customers.
Easily do anything and helpfull
21 June 2026
Reply from Paxum
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
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