Rebate showed after waiting couple days
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The welcome offer looked simple before deposit The issue was that max spin size appeared after I had already played Rules can be strict, but they should match It was a small issue until the account... See more
Instructions here dont confuse. I understood everything. Clear wording helps loads. No jargon anywhere. Great.
Refreshed it twice, Email thread #93240: message centre marked resolved inside the casino account while the spins stayed missing. Mobile page pushed the issue back to the account page during a rushed... See more
Company details
Written by the company
A selection of online casinos for UK players assessed on licensing, payment methods, customer support and mobile experience.
Contact info
3.4
Average
58 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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After login
After login, KYC with passport photo showed it clearly: selfie upload completed after a £63 test but the file was not saved. KYC status stayed greyed out after the deposit was taken.
7 September 2026
Unprompted review
debit card cashout screen
debit card cashout screen: minimum cashout changed after 16 minutes from £20 to £50. Cashier screen swapped status mid-session after 6 minutes. The account page skipped the timestamp.
7 September 2026
Unprompted review
After login
After login, Verification page froze after the selfie upload, no saved file and support did not explain it wow
7 September 2026
Unprompted review
Chloe said someone would call about the…
Chloe said someone would call about the cashout... four days, still nothing.
8 September 2026
Unprompted review
Refreshed it twice
Refreshed it twice, Email thread #93240: message centre marked resolved inside the casino account while the spins stayed missing. Mobile page pushed the issue back to the account page during a rushed break.
9 September 2026
Unprompted review
Spend filter for £42 went wrong first
Spend filter for £42 went wrong first: deposit limit had no timestamp after a £35 test and the cashier still worked. Email update contradicted the cashier after 29 minutes
10 September 2026
Unprompted review
the annoying part was balance updated…
the annoying part was balance updated long after the round ended. No warning, no clear status, just another page to refresh.
10 September 2026
Unprompted review
Game unavailable after registration
9 September 2026
Unprompted review
statement rejected
statement rejected, no reason. It felt unreliable.
10 September 2026
Unprompted review
Why does lowering a deposit limit take…
Why does lowering a deposit limit take longer than raising one?
9 September 2026
Unprompted review
Balance wrong after every refresh.
10 September 2026
Unprompted review
The complaints route is an email…
The complaints route is an email address that auto-replies with an 8 working day window. Day 8 brought another auto-reply extending it to 15. Day 15 brought a resolution restating the original chat answer about my bonus without touching the question I asked
10 September 2026
Unprompted review
The promotion banner stated x25…
The promotion banner stated x25 wagering before I deposited. After activation, the bonus screen displayed x45 and Live Blackjack only counted 5%. That isn't a minor detail. Customer support was still showing the same old note afterwards.
7 September 2026
Unprompted review
4 documents
4 documents. 3 emails. 9 days. one £75 withdrawal. and the account had been depositing since February with nobody asking for a thing! not one of those emails explained what was wrong with the file sent before it.
8 September 2026
Unprompted review
i only noticed Lobby search Wed 12:57…
i only noticed Lobby search Wed 12:57 because saved stake moved from £1 to £5 on old iPhone SE after refresh. Casino page made the casino status feel like a support loop after 9 minutes. 🙃
7 September 2026
Unprompted review
Went back once
Went back once, Low-stake filter Sat 11:50: favourites vanished at Thu 18:36 and my lobby filter was gone. KYC status hid the document name while the payout label said review.
9 September 2026
Unprompted review
The status page continued refreshing…
The status page continued refreshing past check 270, though verification itself only needed a few hours.
7 September 2026
Unprompted review
The welcome offer looked simple before…
The welcome offer looked simple before deposit
The issue was that max spin size appeared after I had already played
Rules can be strict, but they should match
It was a small issue until the account pages continued disagreeing, honestly
10 September 2026
Unprompted review
another document request appeared after…
another document request appeared after approval, so I stopped using the platform
7 September 2026
Unprompted review
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