PAY2DAY Reviews 8,862

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,784 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is consistently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with the application process, describing it as less user-friendly compared to other lenders. A few other people also felt that response times were slow, with some waiting several hours or even days for a reply or loan approval, and experienced difficulties with online forms and inconsistent communication from the team.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick, easy, and... See more

Customer service

Users describe positive interactions with customer service, often highlighting the helpfulness, patience, and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process easy, quick, and... See more

Response time

Consumers find response times to be positive. Many customers praise the quick and efficient service, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Priya was very friendly when I walked in and very helpful. She explained difference between a payday loan and a line of credit with the help of the manager there. Good company no hassle and I have us... See more

Company replied

Rated 5 out of 5 stars

I have been using Pay2Day services for over a year and have consistently found the staff to be highly supportive and professional. Most of my interactions have been with Mr. Saad, who has always provi... See more

Company replied

Rated 5 out of 5 stars

Their decision was fast and they were a great help when I was in serious need for an emergency car repair. The process was quick and easy, and they stayed in contact until the funds were in my account... See more

Company replied

Rated 5 out of 5 stars

If there are 10 stars i will give it to this Pay2day lenders very easy to apply very fast just apply online and they will call you and in 15 mins .they will send you the approval it depends how fast y... See more

Company replied


Company details

  1. Alternative Financial Services

Written by the company

Pay2Day is a Greater Toronto Area payday loan company with several locations in Brampton, Mississauga, Barrie, Vaughan & more.


Contact info

  • 420 Ambassador Drive , L5T2J3, Mississauga, Canada

  • pay2day.ca

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My experience was very well and was…

My experience was very well and was quick and easy with there staff very friendly

13 September 2025
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Very good team at Pay2Day

Very good team at Pay2Day. Very well run

28 August 2025
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Excellent and easy service

Excellent and easy service , got the application approved through online and money send via interac within minutes after application approval.

21 September 2025
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Highly recommended

Highly recommended! Thanks to Ruth for the timely and helpful response. Keep up the good work!

29 October 2025
Unprompted review
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Ruth from our amazing online team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Arpan was great

Arpan was great, she was very professional and she took time on providing me all the information regarding my Credit Line application. I highly recommend this Company as well as Arpan.

14 April 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Mahi was very helpful in filling out my…

Mahi was very helpful in filling out my loan application and helped me understand exactly what was needed to be done

14 April 2026
Unprompted review
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Great Service from Chelsea

14 April 2026
Unprompted review
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Chelsea from our amazing online support team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

The customer service is…

The customer service is outstanding,with very friendly executive providing smooth and pleasant support by PRIYANKA

13 April 2026
Unprompted review
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our amazing in store team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

I went to location on wellington rd and…

I went to location on wellington rd and I met amazing girl named Mutali that helped me and also I met manager and this is the best company ever to get a loan especially wonderful and amazing service i received and I couldn't get more happy than this ❤️. Definitely will recommend this company with excellent quality of service they provide and trust me everyone is satisfied with this company the greatest ever and thank you so much for your kind and wonderful service Mutali 😊

8 April 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our caring in store team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Johnathon was amazing help !

The help was amazing i appreciate it so much !!!

13 April 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 1 out of 5 stars

3rd attempt

3rd attempt. Get the exact same response and issues.
Nothing about these guys are streamlined. Nothing is efficient. Their online application has failed 3 separate times on 3 separate dates with weeks/months between attempts. Ive left a similar review before, nothing has changed since then. Its the exact same.

Dont bother wasting your time. Go anywhere else and they will actually help you

11 April 2026
Unprompted review
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Reply from PAY2DAY

Hello Sheldon,

Thank you for this review & for your honesty.

We would like to investigate this matter further and welcome you to contact us directly via email to amccombs@pay2day.ca where we can better determine the cause for your concern.

Thank you so much for reaching out to us and we look forward to working with you to ensure your matter is addressed.

Thank you for choosing Pay2Day

Rated 4 out of 5 stars

Harshit from pay2day was such a help…

Harshit from pay2day was such a help with the whole process. Great service.

11 April 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

The customer service was great ..fast…

The customer service was great ..fast and efficient.

6 April 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our friendly staff.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Krishna is great I would definitely…

Krishna is great I would definitely recommend visiting her!

30 March 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service & working with our amazing in store staff.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

It was quick and easy on a holiday…

It was quick and easy on a holiday weekend.repayment was as easy as an e-transfer.

5 April 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Great service

Great service

9 April 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

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