I had a email today say letter before claim from a debt I couldn't remember they was actually polite and put my account on hold for 35 days . Due to my mental health! Doing further investigations I wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to use not everything needs filling in. Can pay off from bank direct or set a payment plan without lenthy forms pr even talking to someone or providing documents
Company replied
Funny enough, AJJB were chasing me, and I paid in full, because they are persistent and I have to commend them for that. Even more funny, if I were a business chasing unpaid debts then I most pro... See more
Company replied
Very helpful decent people Thank you very much for your understanding Highly recommend Five stars
Company replied
Company details
- #154 of 156 best companies in Legal Services
- #9 of 11 best companies in Debt Collecting
About Payajjb
Written by the company
AJJB Law
Information written by the company
We are a regulated law firm here to help you find the right way forward
AJJB Law is a debt resolution specialist firm with experience across a range of industries. The role of our web-portal and paralegal team is to resolve your situation as quickly and easily as possible.
Contact info
2nd Floor, G Mill, Dean Clough, Halifax, HX3 5AX, Halifax, United Kingdom
- 01422324519
- trustpilot@ajjblaw.co.uk
- payajjb.co.uk
3.4
Average
421 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Constantly harassing me even whey know…
Constantly harassing me even whey know I'm severely disabled.
22 October 2025
Reply from Payajjb
We have been asked to contact you by our client who has an outstanding balance. We can’t go into too much detail on a public forum as you can appreciate.
Please engage with us and we can assist with any questions you may have.
Made it very easy and not intimidating…
Made it very easy and not intimidating to pay a debt off
Gave enough time to try sort debt out
19 October 2025
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words.
Your feedback is invaluable to us and we are always looking for ways to improve our service.
Reply from Payajjb
Thank you for your 5-star review! We are so happy to hear that you had a great experience with us and appreciate your kind words.
Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
Helped me get back on track which is…
Helped me get back on track which is just what I needed
9 October 2025
Reply from Payajjb
Thank you for your 5-star review! We are so happy to hear that you had a great experience with us and appreciate your kind words.
Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
My query was dealt with quickly and…
My query was dealt with quickly and efficiently
25 September 2025
Reply from Payajjb
Thank you for leaving a positive review! We are so glad to hear that you had a good experience with us and appreciate your feedback. We are thrilled that we were able to meet your expectations.
Legit company with a scammers aesthetic
Worst of the worst, texts and emails from these go straight to spam then you finally get corespondents from them in a form of letter before claim. The website is basic looks like a scam site with poor coding, letters are of dodgy quality looks like they were printed from a secondary school who actually pays these as a means of debt collection I legit thought these guys were a bunch of scammers chasing a fake debt lol
17 September 2025
Unprompted review
Reply from Payajjb
Thank you for taking the time to provide us with your feedback. We would like to assure you that our company is not a scam we work on behalf of a number UK company’s in resolving account issues. Please contact us and we can assist. We are regulated by the Solicitors Regulation Authority number 665180. This can be confirmed here: https://www.sra.org.uk/consumers/register
Thank you it was sure easy to sorted out
Thank you it was sure easy to sorted out
8 September 2025
Unprompted review
Reply from Payajjb
Thank you for leaving a positive review! We are so glad to hear that you had a good experience with us and appreciate your feedback. We are thrilled that we were able to meet your expectations.
Very understanding of my situation…
Very understanding of my situation amazing customer service
8 September 2025
Reply from Payajjb
Thank you for leaving a positive review! We are so glad to hear that you had a good experience with us and appreciate your feedback. We are thrilled that we were able to meet your expectations.
They helped me to understand what the…
They helped me to understand what the process was and made it easy for me to set up a payment plan.
6 September 2025
Reply from Payajjb
Thank you for leaving a positive review! We are so glad to hear that you had a good experience with us and appreciate your feedback. We are thrilled that we were able to meet your expectations.
So easy to set up a plan and fair
So easy to set up a plan and fair
4 September 2025
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Very helpful no stress
14 August 2025
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Reply from Payajjb
Thank you for leaving a positive review! We are so glad to hear that you had a good experience with us and appreciate your feedback. We are thrilled that we were able to meet your expectations.
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Excellent
HI
EXCELLENT, EFFICIENT SERVICE, FROM, MUSA AND TEAM SORTED THE PROBLEM
20 August 2025
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Set up a payment plan quickly
Set up a payment plan quickly, quick response from them if you need help with anything
22 August 2025
Unprompted review
Reply from Payajjb
Thanks for your 5-star review! We are so happy to hear that you had a positive experience with us and appreciate your kind words. Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
Awful company
Awful company. The own me refund January to July this year. They told me it will take 3 to 7 Working days. I have contact them since end of July and spoken with them more than 5 times regarding the refund. They kept on telling different thing. I don't know how a legal company can behave in this manner. Its seems staff are trained to frustrate customer. I have sort advice from CAB and will be reporting them to the appropriate ombudsman as its seems they are known to his unkind act as I can read from other people review.
26 July 2025
Unprompted review
Reply from Payajjb
Thank you for taking the time to make us aware of this. This does not sound like the level of service that we would expect for our customers. Your satisfaction is our top priority and we would like to have this resolved. I have requested some more details in order for a member of our team to reach out to you. Please respond to our request and a member of the team will be in touch.
Terrible experience
Terrible experience, was harassed for £33, threats of court action. Via text email and post, acknowledge debt little can do when paid once a month and the direct debit didn’t come out
8 August 2025
Unprompted review
Reply from Payajjb
Thank you for giving us your feedback. We apologise this was not up to your expectations and would like to hear more about this.
You can either call us to discuss further or, visit www.ajjb.co.uk and log on to speak to a member of our team via live chat.
Alternatively can you please provide us with the best contact number and your preferred time and date you would like to be contacted.
Very helpful I was feeling depleted…
Very helpful I was feeling depleted with debt but easy v small payments have helped me get my life back
6 August 2025
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Thankyou for helping me today and…
Thankyou for helping me today and hopefully with your help it was all sorted
5 August 2025
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
sham
Kept getting messaged from them saying i owe KLARNA money, I logged on klarna and says I have 0.00 outstanding. then went on individual klarna payments to learn that two of them failed. Very misleading on behalf of KLARNA!
So I went and paid the OA and t just receive another message a day later to say that I still have not paid.
So I ended up calling the law firm. Then they told me they have my old address which is weird as been ordering stuff to a new one, They said I have 57.07 OA so I said no I don't I paid you on 2.8.25. She then told me I paid under the wrong ref. no when I paid under the ref.no. she sent me lol and came back telling me they will transfer the amount under the right ref.no within 24 hours. I asked if they will carry on harassing me with texts while this is happening?
luckily the lady was nice and apologised about it, so I didn't lose my last nerve cell at the company.
what a load of unprofessionalism within companies' ways of notifying people.
Klarna should send an email or a text explaining there was a failed payment as soon as it fails, please make a payment within so and so many days due to failed payment, not leave people unknown especially when logged into the app and seeing 0.00 outstanding credit and keep receiving additional incurring costs. I had to wreck my brain to figure where the payment was missed until finally clicked on companies I purchased my items with just to see that a payment did fail! so misleading!
..and AJJB Law should be more detailed.
5 August 2025
Unprompted review
Reply from Payajjb
We understand that everyone has different preferences when it comes to communication, and it is never our intention to cause inconvenience to you.
If you have any further concerns or would like to discuss this further, please visit www.payajjb.co.uk and log in.
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