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Left out key details when asking about the product. Didn't let me know all the details before purchasing. during setup I was told I needed a domain to proceed. I was told pre purchase it was not neede... See more
Dealt with Neal and Paul. The level of knowledge and experience was fantastic. All questions were answered promptly reference material was provided and no question was left unanswered. I greatly ap... See more
Company replied
I had been trading on paybito since 2017 in India. The exchange has a global order book, so the Crypto prices are low compared to other exchanges in India. I am able to buy here, send and sell it to a... See more
Company replied
Company details
Written by the company
PayBito provides payment processing infrastructure for businesses that need reliable settlement, global reach, and greater control over their payment operations. Businesses can use PayBito as a payment processor or operate their own self-branded payment system on the same underlying infrastructure, with the flexibility to expand into a broader financial platform as they grow. Built for merchants, fintech companies, payment service providers, marketplaces, and other complex payment environments, PayBito supports payment acceptance, fast settlement, recurring billing, cross-border transactions, and high-volume operations. Designed for businesses that require reliability, transparency, and scalability, PayBito helps organizations simplify payment operations while maintaining full control over their customer experience.
Contact info
2100 Geng Road, 94303, Palo Alto, United States
- +14159662907
- contactus@paybito.com
- paybito.com
You should know
4.3
Excellent
186 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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The representatives were very Patient…
The representatives were very Patient and Knowledgeable in helping me choose a domain and getting my exchange up and running.
30 January 2025
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
The exchange delivery was smooth and…
The exchange delivery was smooth and top-notch. Love the experience. It was done seamlessly and in less than a day. A fully automated development invention that is the first of its kind. Will always be my go-to for any blockchain or borderless payment application. Keep it up.
25 January 2025
Unprompted review
Reply from PayBito
Hello Origami,
We are happy to hear that you have enjoyed our service.
Thank you for letting us know. We look forward to serving you.
Best Regards,
PayBito Team
A complete FRAUD.
A complete FRAUD.
PaybitoPro = PaybitoPoop.
I was promised a DEX (a negotiated transfer from the broker program after paying $2,500) but I got a dysfunctional Web3 wallet posing as a DEX (after paying $3,000 and being promised a working platform). I was guaranteed a refund if the said functions on the platform were not working. The platform did not have the functions and features promised and I have not been refunded.
Next...
They didn't know the difference between a DEX (decentralized exchange, e.g Uniswap, Sushiswap) and a decentralized Web3 Wallet (e.g. Metamask). The term "DEX" does not mean 'decentralized'. They were promoting a DEX wallet as an actual decentralized exchange.
They claim to be a "regulated" agency:
In their TrustPilot description they say: "The HashCash group of companies are locally registered in the US, UK, Australia, UAE, India and Singapore. The companies are registered with Financial Crimes Enforcement Network (FinCEN) US, Financial Intelligence Unit (FIU) India and Financial Conduct Authority (FCA) UK and follow FATF mandates for the rest of the world."
None of the above agencies have ever heard of them. If so, what is your license number? They also go by 'Digital Edge Advisors' and "Blockbase Consultants Limited Private".
I have dozens and dozens more horror stories of software bugs (in which I was from Iran), customer service contradictions (travel rules) and questionable responses from the 'boiler room' type call center. I'll stop here.
I am awaiting a REFUND for almost 3 months, I am still waiting to hear from their so-called "payment dispute team" and now the "payment compliance team".
Is there a button for NO STARS!
A RESPONSE to PaybitoPro REPLY -
The so-called "fake" token (NAD) was created on their private blockchain, the HCNET blockchain. If the NAD token (listed at $100) is fake then you're confirming that the HCNET blockchain (your fake blockchain) is indeed FAKE and fraudulent.
Does your "white label" DEX have liquidity or a liquidity pool?
What is a Web3 wallet? What is a DEX? What was I promised by "Rick Reynolds"? Rick Reynolds made all the aforementioned promises and ghosted me after making a payment.
"Then you tried to swap your fake token NAD using the DEX. To be clear to you, this does not work."
- The above statement is a complete LIE! What DEX was this tried on?
Where's the REFUND promised by Rick Reynolds (fake name + fake agent)?
19 November 2024
Unprompted review
Reply from PayBito
Mr. A.T. Wolfe,
Thank you for your review. For transparency to all readers, we would like to clarify the situation accurately.
Our logs show that you created your own custom token (NAD) and attempted to use it to acquire BTC, ETH, and other assets on both the centralized and decentralized systems. These actions are not supported, and the platform automatically prevented the transactions as designed.
No exchange—centralized or decentralized—executes trades against unsupported tokens.
Our systems blocked these attempts to ensure regulatory compliance and to protect both you and the ecosystem from invalid transactions.
You later requested assistance, and our team guided you regarding how token creation works and what is technically possible. Your concerns are currently being reviewed by our compliance team, and they will provide a final resolution once the review is complete.
We always encourage users to follow transparent, legitimate crypto practices and avoid misconceptions about automatic liquidity or unrealizable returns.
Thank you for your understanding.
PayBito Team
Crooks that milk your time and money…
Crooks that milk your time and money and get away with it by giving the bank 90 pages of bullshit contracts that they themselves breach from tuenbeginning. They stole 3800 and I never made any money using false bitcoin networks and no AI robots nor copy trading as agreed.
1 November 2024
Unprompted review
Reply from PayBito
Dear Ms. Kristine Waite,
We’re sorry to hear about your experience, and we would like to clarify a few important points for accuracy.
Your bank independently reviewed the documentation you submitted—including the signed agreement and delivery records—and concluded that the services you purchased were provided as stated. Banks typically side with their own customers in disputes, so their decision reflects that the product matched the contract you agreed to.
Regarding your comments on “false bitcoin networks” and “AI robots”:
Our platform provides industry-standard copy-trading tools and automated trading bots as documented. These are not artificial-intelligence robots that operate independently beyond trading functions. All crypto transactions occur on real networks, and our support team spent extensive time walking you through how to verify each transaction directly on public blockchain explorers.
Our team has provided substantial assistance, including detailed explanations, training materials, and guided walkthroughs. However, repeated abusive communication toward our support staff limits our ability to continue assisting constructively.
We genuinely wish you the best in your future endeavors and hope you find a solution that aligns better with your expectations.
Regards,
PayBito Team
Can’t log in. No OTP received on mobile phone.
Have been writing to support for not being able to log into my account due to not receiving an OTP. The ticket was raised on the 17th of November and to this day I have had no luck. How difficult can it be to allow me to login to my own account?
After several attempts it says now that my account is blocked.
Terrible support, terrible exchange. Made a mistake putting my money in it.
3 December 2024
Unprompted review
This is totally froud app please don't…
This is totally froud app please don't any transaction this app this people are totally froud
2 September 2024
Unprompted review
Reply from PayBito
Hi Bhagwan,
Thank you for bringing this to our attention. It seems that you may have interacted with a fraudulent site, paybitopro.net, which has no connection to our official services.
For a safe trading experience, please ensure you are using our official website: https://www.paybito.com. Our customer support team is available 24/7 to help with any concerns or questions you may have.
We are actively pursuing legal action against fraudulent websites that are impersonating our brand. We appreciate your vigilance in reporting this issue and urge everyone to verify website URLs before making any transactions.
Thank you for your cooperation and understanding.
I had pathetic experience with this…
I had pathetic experience with this Platform. Thier parent company is hashcash consultant which is doing misleading sales or you can say scam. I paid for white label but I did not get the platform and they always come with different excuses. Don't waste your money and time with such scammers.
Thanks
1 August 2023
Unprompted review
Reply from PayBito
Hi Jack,
We are sorry to see that you are dissatisfied. I will explain the issue here. You contracted us to deliver you the broker white label which is a broker interface under your company's name.
This is a popular product that attracts hundreds of clients every month. The process of launching the broker white label is quick, easy and inexpensive. This product allows individuals and businesses to run extremely profitable broker businesses under their own brand in a few days.
Your project was ready in 2 days and can be visible to anyone at https://trade.sikkax.com/
However, initially, your DNS provider [Hostinger] had not propagated the DNS to the hosting IP in all regions. Therefore, in some regions the link showed your DNS provider's default page instead of the content of the hosting.
Domain name propagation can take a few days to weeks. Sometimes you have to contact DNS provider's support to get it to work. This process is completely outside our control.
Anyone can check the status of your DNS propagation by using this link available on the internet. Click the link below and type your domain trade.sikkax.com in the box.
https://dnschecker.org/#A/
Our customer assistance teams have explained the above to you without any ambiguity. We have given you our full support in assisting you to contact Hostinger though it is outside of our scope of deliverables. Our support people had been online with you 24X7 through hotlines and chat to offer assistance.
We thank you for being our valued customer. We look forward to seeing you running a successful broker business. Together we can overcome any barrier with patience and persistence. Now cheer up and let's get to work.
Best,
PayBito Team.
UTTER SCAM
LISTEN TO ME NOW do not do this, I’ve put 2k into this and was told after 72 hours it would be around 18/24k it’s now been that time and now they are telling me I must add another 6k to get it out, any screenshots of the supposed account is just a well done photoshop picture of the same account but with the profit changed please do not invest in this or listen to any company that can tell you they’ll make money unless you find they are completely genuine im now 2k down and will never see that again low life scum
11 June 2022
Unprompted review
Reply from PayBito
Hi Matthew,
We are sorry to hear that.
Please note, Paybito never asks for a deposit or payment, your user id/ password/ pin no. through phone calls / SMSes / e-mails. Don't respond to any suspicious email, or share OTP with others.
Paybito wants you to be secure. If you come across any such instances please inform us or raise a support ticket here https://support.paybito.com/.
Thank you.
Its a scam.
Its a scam.
I have made a deposit in INR to their bank account given, but even after 4 days it doesn't reached my paybito account.
I have the proof of deposit (Bank statement).
There is NO RESPONSE from SUPPORT when I wrote to the Support team for so many times.
If you deposit funds in Paybito, You'll never get it back.
2 February 2022
Unprompted review
Reply from PayBito
Hi TVK,
We are really sorry to hear that.
We request you raise a support ticket here https://support.paybito.com/. If any such incident really happened to you, our team will resolve the issue asap.
Thank you.
I really like the platform but it has…
I really like the platform but it has challenge when accessing or opening the dashboard it keeps on processing without completing, I can't open after registration and complete all the upload of the required documents
12 August 2021
Unprompted review
Reply from PayBito
Hi Filimone,
Please visit https://trade.paybito.com/ and create your crypto trading account, you can complete the registration process wiithin a few minutes. Safe and happy trading.
Thank you.
Buy at paybito and sell at another Indian exchange
I had been trading on paybito since 2017 in India. The exchange has a global order book, so the Crypto prices are low compared to other exchanges in India. I am able to buy here, send and sell it to another exchange in India and make quick profits. I can do this all day and literally make as much as I want. PayBito takes Rupee deposits instantly (use imps), so that's cool to rotate my money and keep increasing it every time.
2 September 2020
Unprompted review
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
Fee is too high compare to other…
Fee is too high compare to other exchange and support is worst even if you send multiple email no one reply
3 August 2020
Unprompted review
Reply from PayBito
Hi Apar Gupta,
Paybito’s fees are among the lowest in the industry. Paybito employs a maker/taker fee structure, and fees vary based on trading volume. In general, higher volume trades are subject to lower fees. For a quick look at the different fees associated with various withdrawal and payment types, please visit https://www.paybito.com/exchange-fees/.
Thank you.
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