PayFit Reviews 1,515

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Very good first experience, good customer support. Difficult for the 1st time to make all configuration but there is a lot of help. Miss speaking with someone to explain my situation but at the end I... See more

Company replied

Rated 5 out of 5 stars

Best service platform I’ve used by far. They’re responsive, genuinely focused on solving problems, and clearly know what they’re talking about. You can tell they care about their clients. I’d definite... See more

Company replied

Rated 5 out of 5 stars

We used PayFit for several years and had a very positive experience. The platform works well for both employees and employers. From the employer’s perspective, it provided strong peace of mind, especi... See more

Company replied

Rated 5 out of 5 stars

I use PayFit every month and I honestly really like it. The platform is super intuitive and easy to navigate. You quickly find everything you need without complicated logins or extra steps, wh... See more

Company replied

Company details

  1. Software company
  2. Business-to-Business service
  3. Human Resource Consulting
  4. Payroll Service Provider

About PayFit

Written by the company

Logo PayFit Trustpilot

PayFit digitalise et simplifie la gestion de la paie et des processus RH pour les entreprises de toutes tailles. Notre plateforme intuitive répond aux besoins des équipes RH, des managers et des collaborateurs en offrant une solution complète et conforme à la législation en vigueur.

Conçue pour optimiser le quotidien des professionnels, PayFit transforme des tâches administratives complexes en processus fluides et automatisés. Notre technologie propriétaire permet une mise à jour constante des évolutions légales et conventionnelles, garantissant ainsi une conformité permanente.

Une solution complète et intuitive

Rapide, intuitive et automatisée, la solution permet aux employeurs de gérer facilement :

  • La paie : édition des bulletins de paie conformes à la législation, prise en charge automatique des déclarations sociales dont la DSN, gestion des mutuelles et prévoyance, calcul précis des cotisations sociales et patronales, intégration des variables de paie
  • Les processus RH : gestion digitalisée des congés et absences, suivi et validation des notes de frais, accompagnement des entrées et sorties des salariés, suivi du temps de travail, stockage sécurisé des documents RH, tableaux de bord et reporting.

Notre interface utilisateur moderne et accessible permet une prise en main rapide, même pour les utilisateurs sans expertise en paie. Les tableaux de bord personnalisables offrent une vision claire des indicateurs clés, facilitant ainsi le pilotage RH et la prise de décision.

PayFit s'intègre facilement avec vos outils existants grâce à nos API et connecteurs, permettant une synchronisation fluide des données entre vos différentes solutions métier.

Notre équipe d'experts en paie et en droit social accompagne nos clients au quotidien, garantissant une utilisation optimale de la plateforme et un support réactif pour toute question spécifique.

Découvrez comment PayFit peut transformer votre gestion administrative et vous permettre de vous concentrer sur l'essentiel : le développement de votre entreprise et l'épanouissement de vos équipes.

Notre mission

Written by the company

Gagnez en temps, sérénité et contrôle sur votre gestion de la paie.
PayFit a pour ambition d’accompagner la transformation digitale des ressources humaines en entreprise grâce à une solution SaaS, 100% fiable et fournissant une expérience unique. Notre mission quotidienne est de faire gagner du temps à chaque utilisateur pour qu’il puisse se recentrer sur l’essentiel : l’humain.

Contact info

  • 1 rue Saint-Pétersbourg, 75008, Paris, France

  • payfit.com

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Payfit is a great system

Payfit is a great system, easy to use with a lot of information about the various payroll topics. Running payroll has become much easier since we started using the system.

29 October 2025
PayFit logo

Reply from PayFit

Thank you so much for your positive review! We’re delighted to hear that Payfit is easy to use and has made running payroll much simpler for you. Your feedback means a lot to us.

Rated 5 out of 5 stars

Payfit simplifies payroll

I enjoy working with Payfit.
Simple and much more efficient than other payroll managers.
The consequent database allows answering many HR questions.
Their responsiveness saves me time every day.

30 July 2025
Unprompted review
PayFit logo

Reply from PayFit

Thank you so much for your kind words!

We’re delighted to hear that PayFit makes your work simpler and more efficient compared to other payroll solutions. Knowing that our platform helps you answer HR questions easily and saves you time every day is exactly what motivates us.

Your feedback on our responsiveness is especially appreciated—we’re always here to help!
Thanks again for your trust and for being part of the PayFit community!

Rated 1 out of 5 stars

CUSTOMER SUPPORT NIGHTMARE

I've had a terrible experience with Payfit recently. I'm dealing with an issue related to my RTT and some missing features that I should normally have access to. It's been over a month, and the problem still hasn't been resolved. Their support has been unresponsive, and the chatbot is completely useless.

8 July 2025
Unprompted review
PayFit logo

Reply from PayFit

Thank you for sharing your feedback, and we’re truly sorry to hear about your recent experience.

We understand how frustrating it is to wait so long for a solution to your RTT issue and for features that should be available to you. This is not the level of service we strive to provide, and we apologize for the lack of responsiveness from our support team and the limitations of our chatbot.
Your feedback is extremely valuable, and we’re taking it seriously to improve our processes and support.

Thank you again for bringing this to our attention.

– The PayFit Team

Rated 1 out of 5 stars

Broken functionality, no support

Awful experience using the service! As an ex-employee, I had to change my email in the console, but the confirmation links to nowhere, just a blank page. Many buttons on the website are non-responsive (such as "new request", "help centre" etc.). The help centre itself is just a list of articles explaining how the website _should_ work, but not how it actually works. No contact support button is there.

3 July 2025
Unprompted review
PayFit logo

Reply from PayFit

Hi Sasha,
I’m really sorry for the frustration you experienced. This isn’t the level of service we aim for, and your feedback is important to us.
We’d like to investigate and help resolve these issues, could you please contact us via https://support.payfit.com/en/form/? We’ll prioritize your request.
Thank you for sharing your experience and helping us improve.
Best,

The PayFit Team

Rated 5 out of 5 stars

Payfit, must have for every entrepreneurs.

Payfit is THE tool to help businesses to handle everything linked to salary and HR (holidays, expenses claims...)
Using it since 5 years, and will recommend it to anybody who is starting a business.

2 June 2025
Unprompted review
PayFit logo

Reply from PayFit

Thanks Jean for trusting us for 5years! We really appreciate your feedback and recommendation.

The PayFit Team

Rated 5 out of 5 stars

Super experience

Super experience, tout au top!

20 February 2025
Unprompted review
PayFit logo

Reply from PayFit

Bonjour Bryan,
Nous sommes heureux que vous appréciez notre service. N'hésitez pas à nous contacter pour toute autre demande.
Raphaëlle de PayFit

Rated 5 out of 5 stars

A great product

I use payfit daily, the information is easy to find and every action is fast, there is no difficulty in using it.
Just a great product in general.

20 February 2025
Unprompted review
PayFit logo

Reply from PayFit

Hello Baptiste,
We are pleased to hear that you appreciate our service. Please feel free to contact us for any further requests.
Raphaëlle from PayFit

Rated 5 out of 5 stars

Good payslip, continuous improvement

Really good payslip with a lot of details.
Some bugs, but the company is deploying new feature and fixes regularly (damn, it's real SaaS !).

20 February 2025
Unprompted review
PayFit logo

Reply from PayFit

Hello Louis,
Thank you for your enthusiastic feedback! We will continue to work hard to maintain this level of satisfaction.
Raphaëlle from PayFit

Rated 5 out of 5 stars

great experience with payfit!

great experience with payfit!

22 January 2025
Unprompted review
PayFit logo

Reply from PayFit

Hello Daniela,
Thank you for your enthusiastic feedback! We will continue to work hard to maintain this level of satisfaction.
Raphaëlle from PayFit

Rated 5 out of 5 stars

Application tres intuitive

Application tres intuitive, fiche de paie tres claire

18 February 2025
Unprompted review
PayFit logo

Reply from PayFit

Bonjour Victor,
Votre satisfaction est notre priorité. Merci pour votre soutien et votre confiance en PayFit !
Raphaëlle de PayFit

Rated 5 out of 5 stars

"grace a payfit je comprends enfin ma…

"grace a payfit je comprends enfin ma paie, c'est génial ca me simplifie la vie"

17 February 2025
Unprompted review
PayFit logo

Reply from PayFit

Hello Joseph,
Thank you for your enthusiastic feedback! We will continue to work hard to maintain this level of satisfaction.
Raphaëlle from PayFit

Rated 5 out of 5 stars

Perfect

I’ve been using payfit in previous company and I loved it. Very good, very intuitive, good customer service. I’d recommend it :)

17 February 2025
Unprompted review
PayFit logo

Reply from PayFit

Hello Mathilde,
Thank you very much for your positive feedback! We are delighted to know that PayFit meets your expectations.
Raphaëlle from PayFit

Rated 5 out of 5 stars

I currently use Payfit

I currently use Payfit, for payroll and HR.
It’s easy to work with, the payroll is easy to understand, the platform is so intuitive that I have never asked for any help!
I would definitely recommend it for small to medium businesses like us.

1 March 2024
Unprompted review
PayFit logo

Reply from PayFit

Hello David,
It's a pleasure to know that you are satisfied with PayFit. Thank you for choosing us!
Raphaëlle from PayFit

Rated 5 out of 5 stars

Very easy to use

Very easy to use and to find all the HR documents that I need regarding my situation.
As an end user I strongly recommend that tool.

13 February 2025
Unprompted review
PayFit logo

Reply from PayFit

Hello Thomas,

Thank you for your recommendation! We're glad PayFit makes it easy for you to access and manage your HR documents.

Camille from PayFit

Rated 5 out of 5 stars

Payfit is easy to use

Payfit is easy to use. Simple and a complete solution.
As a founder of a small Agency, i don’t have time to handle pay and HR subjects.
I loved the intégrations they have. I used a free one to create my contracts.
The team is super nice.
5 ou 5 thanks guys 👏

10 February 2025
Unprompted review
PayFit logo

Reply from PayFit

Hello Victor,

Thanks for your review! Simplifying HR processes is exactly what we aim for.

Camille from PayFit

Rated 5 out of 5 stars

I liked the way the tool made easy…

I liked the way the tool made easy everything related to HR : I could easily see how many vacation days I had left, plan my holidays with my manager and check how to orchestrate my own team's avaliabilities.
I could find all my documents (paycheck, sick leaves etc) in a few clicks.
Great tool !

13 June 2024
Unprompted review
PayFit logo

Reply from PayFit

Hello Nicolas,

Thanks for your review! Simplifying HR processes and ensuring document access is exactly what we aim for.

Camille from PayFit

Rated 5 out of 5 stars

Easy to use

Easy to use. Collaboration is easy and it is easy to see colleagues calendar and easy to get your payslip. And you still access your documents even after you leave the company

1 June 2024
Unprompted review
PayFit logo

Reply from PayFit

Hello Robin,

Thanks for your review! Simplifying HR processes and ensuring long-term document access is exactly what we aim for.

Camille from PayFit

Rated 5 out of 5 stars

Awesome UX

Awesome UX, very easy to ask my days off, I love how the app is builded

1 February 2025
Unprompted review
PayFit logo

Reply from PayFit

Hello Mateo,

Thank you for your positive feedback!

Camille from PayFit

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