Payhip - Sell Digital Products Reviews 410

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use and intuitive design, making it simple to set up and manage their online stores. Many highlight the exceptional customer service, noting quick response times and helpful, personalized support that goes above and beyond. People also appreciate the product's functionality, especially for selling digital goods, and the overall smooth user experience. However, some customers also noted issues with customer support, mentioning slow or no replies to their inquiries, particularly regarding marketplace inclusion or technical problems. A few users expressed dissatisfaction with certain design limitations, such as the small logo size, and the platform's lack of full translatability, which made it unsuitable for their multilingual audience.

What people talk about most

Website

Reviewers highlight positive aspects of the website, frequently praising its intuitive and easy-to-use... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the helpful, responsive, and... See more

User experience

People report positive experiences with user experience, highlighting the platform's intuitive and... See more

Product

Customers consistently note positive experiences with product. Many reviewers find it easy to set up and sell... See more

Response time

Consumers generally find the response time to be positive, with many praising the quick, detailed, and... See more

Based on these reviews

Rated 5 out of 5 stars

Lucy has been great in helping me to navigate Payhip. She has fixed issues for me when I accidentally made two store accounts, helped me with applepay setup, and has answered every question I have alo... See more

Rated 5 out of 5 stars

I wanted to set up my own website to sell my printable math resources but didn't know where to start! Payhip was recommended to me by another resource creator so I gave it a go! I was surprised at h... See more

Rated 5 out of 5 stars

Let's start with what triggered this review today. I had a question over the weekend and posted it on Saturday afternoon and woke up Monday morning with the solution. Amazing response time, even bett... See more

Company replied

Rated 5 out of 5 stars

Whenever I've had a question or shared feedback with Payhip, the response time has been solid. I haven't experienced issues with the storefronts I build, so I can't speak to troubleshooting, but my te... See more

Company replied


Company details

  1. Ecommerce solution provider
  2. E-commerce service

Written by the company

Payhip is an e-commerce platform that enables anyone to sell digital products, online courses, memberships, or online coaching directly to their audience. You can embed Payhip directly into your website or you can use our free fully customizable storefront to sell your work. Payhip takes care of everything. We're an all-in-one ecommerce solution for over 130,000 thriving creators!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

410 reviews

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1-star

Replied to 11% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A great way to sell digital items online

I am a composer looking for ways to sell my digital sheet music. It's been so exciting to see how easy it is to set up my product page on Payhip. When I discovered that I can add variants to each product, such as providing a single user license or a studio license at different prices, I was thrilled! When I couldn't figure out something I contacted support. I got a nice response with a screenshot to show me how to make the change. I'm very impressed, and excited to earn more profit using Payhip. Plus, I don't have to wait a month to get paid, I get paid almost instantly!

12 March 2026
Unprompted review
Rated 4 out of 5 stars

Payhip is a great little company

Payhip is a great little company! Questions are always answered in a timely manner. If you want to start a business and have no or little budget, go with Payhip. It's easy to set up and navigate and really easy to learn. I'm so pleased I switched to Payhip!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Great platform

Great platform! So easy to get started and the interface is super clean and functional right off the bat. It's only been a week and already have had sales and good feedback from customers.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with payhip for multiple websites

I use payhip for more than one website. I have a blog, an ecommerce website and a website where I sell online courses. Payhip is intuitive to work with, it always looks good no matter what you do. And it's easy to work with. And when there is a problem, the customer service is always kind, always wants to help and read the whole question, I never have to repeat myself. I will never go anywhere else. Just set up your domain name, you can even get the facebook pixel, google verification, etc. up and running. I am a fan.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Terrific Product and Terrific Support

I get terrific support as I build out my eCommerce Website. The email support team has been responsive and precise in their support.

The Payhip product is easy to learn how to use and has been the best way to launch my business.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I wanted to set up my own website to sell my printable math resources but didn't know where to start! Payhip was recommended to me by another resource creator so I gave it a go! I was surprised at how easy it was to set up and am yet to explore some of the amazing features that are included.

The customer service is amazing! They reply quickly and take time to answer questions clearly rather than sending a generic response like I receive from other help desks. It's great to know that there's a person at the other end who really wants to help! Highly recommend.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Looking for an online store to sell books…?

Looking for an online store to sell ebooks and print books? Look no further than Payhip.
As bestselling authors who have dozens of English-language titles- and translations and audio versions I'd hate to try to count - we found that Payhip provided a seamless method and platform for displaying and delivering our stories to paying customers.
The store was easy to set up, simple to maintain, and the product management tools are super helpful.
Most importantly, in almost three years, we've had only two minor problems that the support team IMMEDIATELY responded to and corrected.
In short, a great experience all around. So glad we went with Payhip.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Great platform and excellent customer support

I’ve been using Payhip for some time now, and I couldn’t be happier with the platform.

It’s incredibly user-friendly and makes selling digital products a breeze. What really stands out is their customer support—super fast, attentive, and always ready to resolve any issues.

Every time I’ve reached out, they respond promptly and effectively, which makes the whole experience seamless. I highly recommend Payhip to anyone looking for a reliable platform with excellent support!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Logging In: It can be tricky

I had trouble logging in numerous times it just wouldn't let me and finally when I spoke with Ashanti she told me what to do and I did it and it worked out well so I appreciate it Thank you

25 February 2026
Unprompted review
Rated 5 out of 5 stars

I'm loving the platform

I'm loving the platform, it's super easy to use and delivers on its promises, and their support is great; whenever I need help, I receive excellent assistance.

Warm hugs
Colemoo

23 February 2026
Unprompted review
Rated 5 out of 5 stars

A Great Platform for Digital Creator

I wanted to sell my digital cards and artwork but felt overwhelmed by the idea of setting up an online store on my own. I wasn’t even sure which features I actually needed. Using Payhip made the entire process simple and straightforward. Within a short time, I had a fully functional and secure shop with everything I needed, including coupons, marketing tools, and branding options. I’ve never experienced downtime, and overall my experience has been excellent. It truly made launching my store much easier.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

I love it!!

I love it!!! I use this platform for my websites and for my clients. and the customers service is excellent !! Well done

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Great website builder that does exactly…

Great website builder that does exactly what I need. The ability to add customize CSS code has been super useful to get the website looking exactly how I want. When I have had questions customer service have been great and very helpful. I would recommend payhip to anyone wanting to build a website but not wanting to fork out for a monthly subscription.

22 February 2026
Unprompted review

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