Paylessmedical Reviews 1,038

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Excellent service and speedy delivery. Web site is a bit wonky, seems a bit amateurish. Too much screen space for unnecessary data. Website should be streamlined to where, when we sign in,we get... See more

Rated 5 out of 5 stars

We have always been very happy with Payless Medical. With being on such restricted budgest it is so stressful knowing we will get the best price with them. We have so many medical bills and their disc... See more

Rated 4 out of 5 stars

There are no descriptions of the products. This is especially important when looking for products that are unscented. Product pics are too small and blurry; can't magnify. Some things are in the wrong... See more

Rated 5 out of 5 stars

I have been ordering my ostomy supplies from Paylessmedicsl since over ten years, from my BC home n also from my winter camps in the US south. They are the best online n by phone purchase. Delivery w... See more

Company details

  1. Medical supply store

Written by the company

Canada's largest online medical supplies store. We offer a wide range of home healthcare products including Ostomy, Catheters, Wound Care, and more!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Fast shipping!!!

Fast shipping!!!
Medical supplies are expensive every
Should be able to adjust quantities from previous orders instead of having to a complete order over again

4 November 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service and speedy delivery.

Excellent service and speedy delivery.
Web site is a bit wonky, seems a bit amateurish. Too much screen space for unnecessary data.
Website should be streamlined to where, when we sign in,we get our account page that displays our past orders and facilitates the access to get a new order placed. But, I am just rambling on.
Seriously all is pretty good,
Service = 5 Stars
Website = 3 Stars

2 November 2019
Unprompted review
Rated 4 out of 5 stars

Excellent sevice

Excellent sevice. Great timely delivery. The only problem is that it is difficult to make sure that Canada Post is used. Every time I click on anything or add a product, etc. the shipping reverts to Purolator so if at the very end you don't remember to check again that Canada post is selected I end up with the courier which is terrible (great for commercial and institution, I' sure). They do not leave delivery notices so you do not know that a delivery was attempted. Then the pick-up point are far and difficult to reach by public transports. Canada Post always leaves delivery notices and if undelivered leaves the parcel at a convenient (usually not more that a block or two) post office. you should make the choice of shipping method an account setting...

1 November 2019
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. Super simple re-order option makes shopping a breeze. Orders arrive in one to two days. Shipping label is very discreet.

1 November 2019
Unprompted review
Rated 4 out of 5 stars

Keep doing what your doing

Overall i think the service is good and the knowledge that the staff has with regards to the products is also very good. I had one instance where i thought o particular person was some what lacking in customer service skills but other then that i think your organization is great.

7 October 2019
Unprompted review
Rated 5 out of 5 stars

Exceptional in every way

Your very competitive prices and prompt delivery service are exceptional. I'm 81, wheelchair-bound, and experiencing several physical problems that require various medical supplies. It's a great comfort to know that I can acquire these supplies so quickly and easily from your very efficient website. Thank you for being there for me.

6 October 2019
Unprompted review

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