Disappointed with the colour green, but you did warn me on the proof. However the proof was brighter than the real thing. Very happy with the final outcome after selecting a brighter colour on a r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We needed extra products as our numbers exceeded our plan. Jazz worked really quickly with us to make sure we had enough products, and for it to be processed and delivered as quickly possible. Would h... See more
Company replied
The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class. The choice/brand of clothing and size options is fantastic.... See more
Company replied
Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more
Company replied
Company details
About Payless Promotions
Written by the company
About us
You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.
For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.
Contact info
1/11 Foster St, 3850, Sale, Australia
- 1300 658 610
- guy@paylesspromotions.com.au
- paylesspromotions.com.au
Great quality and quick turn around!
16 December 2025
Reply from Payless Promotions
Hi Christopher,
Thank you for your great feedback! We’re so glad to hear you were happy with the quality and quick turnaround 😊
We really appreciate your support!
Got exactly what I wanted
9 December 2025
Reply from Payless Promotions
Hi Wendy,
Thank you for your lovely review! We’re so pleased to hear you got exactly what you were after 😊
We really appreciate your support and hope to work with you again soon!
Very responsive to e-mails and very…
Very responsive to e-mails and very fast service. Amazing products too :)
11 December 2025
Reply from Payless Promotions
Hi Marina,
Thank you for your wonderful feedback! We’re so glad to hear you were happy with the fast service, responsiveness, and products 😊
We really appreciate your support and look forward to working with you again!
Fantastic service
Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions.
Once we had given approval for the order, they noticed after swapping the design from front to back the sizing hadn't been changed, so they checked with us to see if we would like changed.
The attention to detail, the service was all amazing and I would highly recommend.
17 November 2025
Reply from Payless Promotions
Hi Kristy,
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a great experience working with Jazzmine 😊
It’s fantastic to know the attention to detail and communication made a difference, especially catching that design update. We really appreciate your recommendation and support!
We love our new merch I know you will too!
We were really pleased with the service we received – it was a smooth process and you delivered a quick turnaround that helped us meet our event deadline. The communication was efficient, and it was a pleasure working with your team.
After seeing the final products in use, I realised there was missed opportunity to include our website or phone number on some items to better support our marketing goals. Some guidance or proactive suggestions from your side on optimising the design for brand visibility would have made a real difference. It’s something we’ll definitely approach differently next time.
Overall, a positive experience with strong delivery – and with a little more strategic design support, it could have been excellent.
27 November 2025
Reply from Payless Promotions
Hi Dayle,
Thank you for your thoughtful feedback — we really appreciate you taking the time to share your experience.
We’re so pleased to hear the process was smooth and that we could help you meet your event deadline with a quick turnaround 😊
We also really value your comments around including additional branding elements like your website or phone number. That’s a great insight, and we’ll certainly take this on board as an opportunity to be more proactive in offering design suggestions to support our clients’ marketing goals.
Thank you again for your feedback — we’d love to work with you again and help elevate the impact of your next order even further!
fantastic service and fast delivery
fantastic service on the phone. Very knowledgeable and helpful. Quick turnaround time and great products.
3 December 2025
Reply from Payless Promotions
Hi Danny,
Thank you for your great feedback! We’re so pleased to hear you found our team knowledgeable and helpful, and that you were happy with the quick turnaround and products 😊
We really appreciate your support!
Cricket Water Bottles
Jazz and her staff were very easy and professional to deal with and our request was done in a timely manner. We are happy with our branded products.
2 December 2025
Reply from Payless Promotions
Hi Leona,
Thank you for your kind review! We’re so glad to hear you had a positive experience working with Jazzmine and the team 😊
It’s great to know everything was handled professionally and delivered in a timely manner. We really appreciate your support!
Great service
Great service, very smooth. Hayley is very cheerful and super helpful. The pens arrived as on-time as promised, the Pad Prints are spot-on.
30 November 2025
Reply from Payless Promotions
Hi Andrew,
Thank you for your lovely feedback! We’re so pleased to hear you had a smooth experience working with Hayley 😊
It’s great to know the pens arrived on time and the pad print quality hit the mark. We really appreciate your support!
Customer service was knowledgeable and…
Customer service was knowledgeable and efficient. Quality goods were delivered quickly. We would highly recommend Payless Promotions
30 November 2025
Reply from Payless Promotions
Hi Mawarra,
Thank you for your wonderful review! We’re so pleased to hear you found our team knowledgeable and efficient, and that you were happy with the quality and turnaround 😊
We really appreciate your recommendation and support!
Highly recommend Payless Promotions
Highly recommend this company! Very fast communication, quick delivery, and the product’s quality is excellent.
27 November 2025
Reply from Payless Promotions
Hi Veronika,
Thank you for your fantastic feedback! We’re so glad to hear you were happy with the communication, delivery, and product quality 😊
We really appreciate your recommendation and support!
Reply from Payless Promotions
Hi Jade,
Thank you for your great feedback! We’re so glad to hear you were happy with the fast turnaround and friendly, responsive service 😊
We really appreciate your support and look forward to working with you again!
Reply from Payless Promotions
Hi Maria,
Thank you for your lovely feedback! We’re so pleased to hear you were happy with the quality and service 😊
We really appreciate your support and look forward to working with you again!
⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Jazz & Connor!
I recently reached out to enquire about pricing for some custom mouse pads, and the service I received from Jazz and Connor was absolutely outstanding. Jazz was incredibly helpful from the outset, guiding me through the options and making everything simple and straightforward. Connor was equally excellent... so responsive, friendly, and genuinely invested in making sure everything was just right.
It’s rare to come across a team that combines great products with such warm, efficient service. Jazz and Connor made the whole process a breeze, and I couldn’t be happier. Highly recommended!
19 November 2025
Unprompted review
Reply from Payless Promotions
Hi Marcus,
Thank you so much for your fantastic review! We’re thrilled to hear you had such a great experience working with Jazzmine and Connor 😊
It’s wonderful to know the process was smooth and that the team could support you every step of the way. We truly appreciate your recommendation and look forward to working with you again!
Reply from Payless Promotions
Hi Bridey,
Thank you for your kind review! We’re so pleased to hear the ordering process was easy and everything was delivered as scheduled 😊
We really appreciate your support!
Reply from Payless Promotions
Hi Tayla,
Thank you for your great feedback! We’re so glad to hear you were happy with the service and your branded tote bags 😊
We really appreciate your support and look forward to working with you again!
Great communication.
Very happy and returning client. Smooth process and will use them again.
1 November 2025
Unprompted review
Reply from Payless Promotions
Hi David,
Thank you for your lovely review! We’re so pleased to hear you had a smooth experience and that you’re a returning client 😊
We truly appreciate your continued support and look forward to working with you again!
Seamless experience and quality shirts
Team was very responsive, communicated well and the entire purchase experience was seamless.
I was very impressed with the quality of the shirts, the fabric, the fit and the print was excellent. Highly recommend it.
30 October 2025
Reply from Payless Promotions
Thank you so much, Bachir! 😊
We’re thrilled to hear that you had such a smooth and positive experience with our team. Clear communication and responsive service are always our top priorities. We really appreciate your feedback and look forward to helping you again soon!
— The Payless Promotions Team
Billiant Company to Use
One of the easiest transactions I have ever done. Thank you to the team at Payless Promotions for making this process simple, on time and quick. Will definitely use this business again.
2 November 2025
Reply from Payless Promotions
Thank you, Fiona! 😊
We’re so happy to hear the process was simple and on time, that’s exactly what we aim for! We really appreciate your kind feedback and look forward to working with you again soon.
— The Payless Promotions Team
Reply from Payless Promotions
Thanks, Andrew!
We’re glad to hear everything met your expectations and arrived right on time. We appreciate your feedback and hope to work with you again soon!
— The Payless Promotions Team
Great Service
Went above and beyond to have my order arrive for my function, great support given and so helpful and well priced.
3 November 2025
Reply from Payless Promotions
Thank you so much, Linda! 💙
We’re thrilled to hear our team could help make sure your order arrived in time for your function. It’s wonderful to know you found our service helpful and well-priced. We really appreciate your kind words!
— The Payless Promotions Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.