We are very pleased with the service we’ve received. Managing our electricity and gas contracts has been made simple and transparent, and we always feel confident knowing our bills are checked and exp... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
We signed our electricity and gas contracts with Paymentap. We can check our bills regularly, they guide us. If necessary, they even help with debt restructuring. I am very pleased with their service,... See more
I use help by Selma have problem with the payment and she help me step by step she is very friendly and helpful. Paymentap has been a great addition to my business. The setup was quick and really e... See more
I would like to express my sincere gratitude to Ms.Şeyma from Paymentap for her exceptional support. She is incredibly kind and patient, always in a good mood, and her positive attitude makes every i... See more
Company details
- #11 of 116 best companies in Business-to-Business service
Written by the company
Merchant Solutions financial Service for Take Card Payments for Business.
Contact info
Theobalds Business Park, Innovation Place, Platinum Wy, Cheshunt, EN8 8YD, Waltham Cross, United Kingdom
- 020 8807 0101
- partnersales@paymentap.co.uk
- paymentap.co.uk
4.9
Excellent
872 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our team and received outstanding service.
Kind regards,
Paymentap Team
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you received prompt and helpful support.
Kind regards,
Paymentap Team
Cok samimi ve candan durust yardim…
Cok samimi ve candan durust yardim sever arkadaslar tesekurediyorum
16 April 2026
Reply from Paymentap
Değerli Müşterimiz,
Güzel geri bildiriminiz için teşekkür ederiz. Hizmetimizden memnun kalmanız bizleri çok mutlu etti.
Saygılarımızla,
Paymentap Ekibi
I have received a great service from…
I have received a great service from Paymentap team. All team members are very knowledgeable and friendly. I highly recommend this company for anyone wants to use very reasonable card machine services.
14 April 2026
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our team and found our service helpful and professional.
We truly appreciate your recommendation.
Kind regards,
Paymentap Team
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you found our service friendly and helpful.
Kind regards,
Paymentap Team
Good customer service and support
I’m satisfied with the overall service. The customer support team was helpful and took the time to explain everything clearly.
There was some initial confusion with the billing, but it was resolved after speaking to the advisor. They were polite, patient and supportive throughout the process.
Thank you for your help.
13 April 2026
Unprompted review
Reply from Paymentap
Dear Valued Customer,
Thank you for your detailed feedback. We’re pleased to hear that you are satisfied with our overall service and that our team was able to support you clearly and professionally.
We appreciate your understanding regarding the initial billing confusion and are glad it was resolved promptly.
Your satisfaction means a lot to us.
Kind regards,
Paymentap Team
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you found our service helpful and worthy of a 5-star rating.
Kind regards,
Paymentap Team
Very professional at what they're doing…
Very professional at what they're doing and friendly customer service, always swift response when you need them.
Thank you Paymentap
11 April 2026
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you found our service professional and our team friendly and responsive.
Your satisfaction means a lot to us.
Kind regards,
Paymentap Team
Very good customer service, quick and helpful support. Very good customer service
Very good customer service, quick and helpful support.
10 April 2026
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you found our customer service quick and helpful.
Kind regards,
Paymentap Team
Thank you Çigdem for all your help
Thank you Çigdem for all your help. Very responsive, knowledgeable and professional
10 April 2026
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience and found our service responsive and professional.
Kind regards,
Paymentap Team
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you found our service helpful.
Kind regards,
Paymentap Team
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you’re satisfied with our service.
We truly appreciate your recommendation.
Kind regards,
Paymentap Team
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re pleased to hear that you’re satisfied with our service.
Kind regards,
Paymentap Team
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you’re satisfied with our service.
Kind regards,
Paymentap Team
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re pleased to hear that you’re satisfied with our customer service.
Kind regards,
Paymentap Team
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you found our service reliable and of high quality.
We truly appreciate your recommendation.
Kind regards,
Paymentap Team
Very easy to use
Very easy to use, quick setup, and smooth payments. The service has been reliable and helpful for our business. Highly recommended
30 March 2026
Unprompted review
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you found our service easy to use and reliable.
We truly appreciate your recommendation.
Kind regards,
Paymentap Team
Good service by mrs fatna very polite…
Good service by mrs fatna very polite and helpful Laydy many thanks
26 March 2026
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you found our service polite and helpful.
Kind regards,
Paymentap Team
Very helpful company
Very helpful company, sorting everything out in the meantime, I haven't answered few times i was so busy but they chased me to sort my problem out everyday, in the end I spoke to lady call Aysegul and sort everything out , she was so helpful and kind person, thanks Paymenttap iam happy with your service.! Kind regards Yaaze
27 March 2026
Reply from Paymentap
Dear Valued Customer,
Thank you very much for your kind words and for taking the time to share your experience.
We’re delighted to hear that our team was able to support you effectively and follow up consistently until your issue was fully resolved. It’s great to know that you had a positive experience and felt well supported throughout the process.
At Paymentap, we always strive to provide reliable and attentive service, and your feedback truly means a lot to us.
If you ever need any further assistance, please don’t hesitate to reach out.
Kind regards,
Paymentap Team
I’ve had an excellent experience with…
I’ve had an excellent experience with the Paymentap Team. Their service has been professional, efficient, and very supportive from the beginning.
The credit card terminal works smoothly, and everything has been easy to manage. What really stands out is their responsiveness and willingness to help whenever needed, they make things simple and stress-free.
As a business owner, having a reliable payment system is essential, and Paymentap Team has delivered exactly that. I feel confident and supported using their service.
Highly recommended.
24 March 2026
Unprompted review
Reply from Paymentap
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that you’ve had a smooth and positive experience with our services and support.
Providing reliable solutions and responsive assistance is our priority, and it’s great to know we’ve met your expectations.
We truly appreciate your recommendation.
Kind regards,
Paymentap Team
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