Paypal Reviews 

39,824
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 3,825 reviews, most reviewers were let down by their experience overall. Many customers reported issues with payments and refunds, often finding that the company's resolution process was unsatisfactory. People also experienced significant problems with customer service, describing it as unhelpful, difficult to reach, and unresponsive to disputes or complaints. Reviewers frequently mentioned that their accounts were restricted or funds frozen without clear explanations, leading to financial difficulties and frustration. The product and service itself were often criticized for failing to provide promised buyer protection, especially in cases of disputed transactions or undelivered items.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, with many expressing disappointment regarding unauthorized... See more

Customer service

Customers had negative experiences with customer service, often describing it as abysmal and useless.... See more

Service

Reviewers express strong dissatisfaction with the service, with many describing it as terrible, useless, and... See more

Refund

Clients share negative opinions on refund experiences, with many reporting that they did not receive... See more

Product

Customers consistently note negative experiences with product quality and accuracy, with many reporting... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I authorised a payment of £1.99, the company then set up regular payments of £31.99 on my PayPal account without my authorisation. I reported the transaction and basically PayPal have said because I... See more

Rated 1 out of 5 stars

what a big scum Paypal is. You purchase something through Paypal credit and have promotional offer but if there is any partial refund, they incorrectly deduct the partial refund and still take Direct... See more

Rated 1 out of 5 stars

It appears that inspite of allowing unauthorized access to my PayPal account by Finelo, Inc., and their stealing $154.94 from it, PayPal refuses to protect my account and reimburse the money. Got on... See more

Rated 1 out of 5 stars

They will deliberately default to a debit card or bank account even when you selected to pay with a credit card. This is literally unauthorized access. You have not given paypal access to use that... See more


Company details

  1. Payment service
  2. Financial advisor

Information provided by various external sources

PayPal giver dig mulighed for at sende penge til alle med e-mail. PayPal er gratis for forbrugere og virker problemfrit med dit eksisterende kreditkort eller checkkonto. Du kan betale gæld, låne kontanter, dele regninger eller udgifter med venner uden at skulle finde en pengeautomat eller dit checkhæfte.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

40k reviews

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1-star

Asks customers to review

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Replied to 0% of negative reviews

Typically replies within 24 hours

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1.3

All reviews

(39,824)

5,876 reviews in the last 12 months

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Rated 1 out of 5 stars

​Don't ever rely on PayPal's "Buyer…

​Don't ever rely on PayPal's "Buyer Protection" to keep your money safe. I bought custom prescription medical lenses that arrived completely defective and dangerous to wear. The seller admitted fault by sneaking an unagreed partial $80 USD refund into my account, then demanded I pay international shipping and Chinese customs duties to return them.
​Under Australian Consumer Law, buyers are not liable for the return freight of a major product failure. I complied with the return anyway and mailed them back to China via Australia Post at my own expense. Even after uploading the official Australia Post tracking receipt (Tracking: LK275474606AU) proving the items were gone, PayPal's brainless automated bot instantly closed the dispute in favor of the seller claiming it was "invalid proof" because it hasn't landed in China yet.
​Their system completely ignores physical documentation and legal consumer guarantees. Absolute garbage service. If you have an actual issue, bypass PayPal entirely and go straight to your bank for a card chargeback. PayPal’s automated system is an absolute joke.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

They blocked my account with no reason

They blocked my account with no reason. There's no support to solve the problems. I needed the money urgently and I couldn't do nothing, just wait for days until eventually it got unlocked. Once I could access again I tried to transfer my money out of PayPal as soon as possible. But whenever I try to make a transfer I get an error telling me to try again later. Try to avoid. The app doesn't work and there is no customer service

2 June 2026
Unprompted review
Rated 1 out of 5 stars

𝑺𝒆𝒗𝒆𝒓𝒂𝒍 𝒎𝒐𝒏𝒕𝒉𝒔 𝒂𝒈𝒐

𝑺𝒆𝒗𝒆𝒓𝒂𝒍 𝒎𝒐𝒏𝒕𝒉𝒔 𝒂𝒈𝒐, 𝑰 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆𝒅 𝒐𝒏𝒆 𝒐𝒇 𝒕𝒉𝒆 𝒎𝒐𝒔𝒕 𝒔𝒕𝒓𝒆𝒔𝒔𝒇𝒖𝒍 𝒇𝒊𝒏𝒂𝒏𝒄𝒊𝒂𝒍 𝒔𝒊𝒕𝒖𝒂𝒕𝒊𝒐𝒏𝒔 𝒐𝒇 𝒎𝒚 𝒍𝒊𝒇𝒆. 𝑰 𝒃𝒆𝒄𝒂𝒎𝒆 𝒊𝒏𝒗𝒐𝒍𝒗𝒆𝒅 𝒘𝒊𝒕𝒉 𝒘𝒉𝒂𝒕 𝒂𝒑𝒑𝒆𝒂𝒓𝒆𝒅 𝒕𝒐 𝒃𝒆 𝒂 𝒍𝒆𝒈𝒊𝒕𝒊𝒎𝒂𝒕𝒆 𝒊𝒏𝒗𝒆𝒔𝒕𝒎𝒆𝒏𝒕 𝒐𝒑𝒑𝒐𝒓𝒕𝒖𝒏𝒊𝒕𝒚 𝒂𝒇𝒕𝒆𝒓 𝒔𝒆𝒆𝒊𝒏𝒈 𝒄𝒐𝒏𝒗𝒊𝒏𝒄𝒊𝒏𝒈 𝒊𝒏𝒇𝒐𝒓𝒎𝒂𝒕𝒊𝒐𝒏 𝒐𝒏𝒍𝒊𝒏𝒆 𝒂𝒏𝒅 𝒓𝒆𝒄𝒆𝒊𝒗𝒊𝒏𝒈 𝒂𝒔𝒔𝒖𝒓𝒂𝒏𝒄𝒆𝒔 𝒇𝒓𝒐𝒎 𝒊𝒏𝒅𝒊𝒗𝒊𝒅𝒖𝒂𝒍𝒔 𝒘𝒉𝒐 𝒔𝒆𝒆𝒎𝒆𝒅 𝒌𝒏𝒐𝒘𝒍𝒆𝒅𝒈𝒆𝒂𝒃𝒍𝒆 𝒂𝒏𝒅 𝒕𝒓𝒖𝒔𝒕𝒘𝒐𝒓𝒕𝒉𝒚. 𝑨𝒕 𝒇𝒊𝒓𝒔𝒕, 𝒆𝒗𝒆𝒓𝒚𝒕𝒉𝒊𝒏𝒈 𝒂𝒑𝒑𝒆𝒂𝒓𝒆𝒅 𝒏𝒐𝒓𝒎𝒂𝒍. 𝑻𝒉𝒆 𝒑𝒍𝒂𝒕𝒇𝒐𝒓𝒎 𝒔𝒉𝒐𝒘𝒆𝒅 𝒑𝒐𝒔𝒊𝒕𝒊𝒗𝒆 𝒓𝒆𝒕𝒖𝒓𝒏𝒔, 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝒘𝒂𝒔 𝒇𝒓𝒆𝒒𝒖𝒆𝒏𝒕, 𝒂𝒏𝒅 𝑰 𝒇𝒆𝒍𝒕 𝒄𝒐𝒏𝒇𝒊𝒅𝒆𝒏𝒕 𝒕𝒉𝒂𝒕 𝒎𝒚 𝒎𝒐𝒏𝒆𝒚 𝒘𝒂𝒔 𝒊𝒏 𝒈𝒐𝒐𝒅 𝒉𝒂𝒏𝒅𝒔. 𝑨𝒔 𝒕𝒊𝒎𝒆 𝒘𝒆𝒏𝒕 𝒐𝒏, 𝒉𝒐𝒘𝒆𝒗𝒆𝒓, 𝑰 𝒔𝒕𝒂𝒓𝒕𝒆𝒅 𝒏𝒐𝒕𝒊𝒄𝒊𝒏𝒈 𝒊𝒔𝒔𝒖𝒆𝒔 𝒕𝒉𝒂𝒕 𝑰 𝒊𝒏𝒊𝒕𝒊𝒂𝒍𝒍𝒚 𝒊𝒈𝒏𝒐𝒓𝒆𝒅. 𝑹𝒆𝒒𝒖𝒆𝒔𝒕𝒔 𝒇𝒐𝒓 𝒘𝒊𝒕𝒉𝒅𝒓𝒂𝒘𝒂𝒍𝒔 𝒘𝒆𝒓𝒆 𝒅𝒆𝒍𝒂𝒚𝒆𝒅 𝒘𝒊𝒕𝒉 𝒗𝒂𝒓𝒊𝒐𝒖𝒔 𝒆𝒙𝒑𝒍𝒂𝒏𝒂𝒕𝒊𝒐𝒏𝒔, 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒃𝒆𝒄𝒂𝒎𝒆 𝒊𝒏𝒄𝒐𝒏𝒔𝒊𝒔𝒕𝒆𝒏𝒕, 𝒂𝒏𝒅 𝒏𝒆𝒘 𝒇𝒆𝒆𝒔 𝒌𝒆𝒑𝒕 𝒂𝒑𝒑𝒆𝒂𝒓𝒊𝒏𝒈 𝒘𝒉𝒆𝒏𝒆𝒗𝒆𝒓 𝑰 𝒕𝒓𝒊𝒆𝒅 𝒕𝒐 𝒂𝒄𝒄𝒆𝒔𝒔 𝒎𝒚 𝒇𝒖𝒏𝒅𝒔. 𝑳𝒐𝒐𝒌𝒊𝒏𝒈 𝒃𝒂𝒄𝒌, 𝒕𝒉𝒆𝒔𝒆 𝒘𝒆𝒓𝒆 𝒘𝒂𝒓𝒏𝒊𝒏𝒈 𝒔𝒊𝒈𝒏𝒔 𝒕𝒉𝒂𝒕 𝒔𝒐𝒎𝒆𝒕𝒉𝒊𝒏𝒈 𝒘𝒂𝒔 𝒔𝒆𝒓𝒊𝒐𝒖𝒔𝒍𝒚 𝒘𝒓𝒐𝒏𝒈. 𝑼𝒏𝒇𝒐𝒓𝒕𝒖𝒏𝒂𝒕𝒆𝒍𝒚, 𝒃𝒚 𝒕𝒉𝒆 𝒕𝒊𝒎𝒆 𝑰 𝒇𝒖𝒍𝒍𝒚 𝒓𝒆𝒂𝒍𝒊𝒛𝒆𝒅 𝒕𝒉𝒆 𝒔𝒊𝒕𝒖𝒂𝒕𝒊𝒐𝒏, 𝑰 𝒉𝒂𝒅 𝒂𝒍𝒓𝒆𝒂𝒅𝒚 𝒍𝒐𝒔𝒕 𝒂 𝒔𝒖𝒃𝒔𝒕𝒂𝒏𝒕𝒊𝒂𝒍 𝒂𝒎𝒐𝒖𝒏𝒕 𝒐𝒇 𝒎𝒐𝒏𝒆𝒚. 𝑻𝒉𝒆 𝒇𝒊𝒏𝒂𝒏𝒄𝒊𝒂𝒍 𝒊𝒎𝒑𝒂𝒄𝒕 𝒘𝒂𝒔 𝒔𝒊𝒈𝒏𝒊𝒇𝒊𝒄𝒂𝒏𝒕, 𝒃𝒖𝒕 𝒕𝒉𝒆 𝒆𝒎𝒐𝒕𝒊𝒐𝒏𝒂𝒍 𝒕𝒐𝒍𝒍 𝒘𝒂𝒔 𝒆𝒗𝒆𝒏 𝒈𝒓𝒆𝒂𝒕𝒆𝒓. 𝑰 𝒇𝒆𝒍𝒕 𝒇𝒓𝒖𝒔𝒕𝒓𝒂𝒕𝒆𝒅, 𝒆𝒎𝒃𝒂𝒓𝒓𝒂𝒔𝒔𝒆𝒅, 𝒂𝒏𝒅 𝒅𝒊𝒔𝒂𝒑𝒑𝒐𝒊𝒏𝒕𝒆𝒅 𝒊𝒏 𝒎𝒚𝒔𝒆𝒍𝒇 𝒇𝒐𝒓 𝒏𝒐𝒕 𝒑𝒂𝒚𝒊𝒏𝒈 𝒄𝒍𝒐𝒔𝒆𝒓 𝒂𝒕𝒕𝒆𝒏𝒕𝒊𝒐𝒏 𝒕𝒐 𝒕𝒉𝒆 𝒓𝒆𝒅 𝒇𝒍𝒂𝒈𝒔. 𝑰𝒕 𝒂𝒇𝒇𝒆𝒄𝒕𝒆𝒅 𝒎𝒚 𝒄𝒐𝒏𝒇𝒊𝒅𝒆𝒏𝒄𝒆 𝒂𝒏𝒅 𝒄𝒂𝒖𝒔𝒆𝒅 𝒂 𝒈𝒓𝒆𝒂𝒕 𝒅𝒆𝒂𝒍 𝒐𝒇 𝒔𝒕𝒓𝒆𝒔𝒔 𝒂𝒔 𝑰 𝒕𝒓𝒊𝒆𝒅 𝒕𝒐 𝒇𝒊𝒈𝒖𝒓𝒆 𝒐𝒖𝒕 𝒘𝒉𝒂𝒕 𝒐𝒑𝒕𝒊𝒐𝒏𝒔 𝒘𝒆𝒓𝒆 𝒂𝒗𝒂𝒊𝒍𝒂𝒃𝒍𝒆 𝒕𝒐 𝒎𝒆. 𝑰 𝒔𝒑𝒆𝒏𝒕 𝒄𝒐𝒖𝒏𝒕𝒍𝒆𝒔𝒔 𝒉𝒐𝒖𝒓𝒔 𝒈𝒂𝒕𝒉𝒆𝒓𝒊𝒏𝒈 𝒓𝒆𝒄𝒐𝒓𝒅𝒔, 𝒓𝒆𝒗𝒊𝒆𝒘𝒊𝒏𝒈 𝒕𝒓𝒂𝒏𝒔𝒂𝒄𝒕𝒊𝒐𝒏𝒔, 𝒂𝒏𝒅 𝒓𝒆𝒔𝒆𝒂𝒓𝒄𝒉𝒊𝒏𝒈 𝒑𝒐𝒔𝒔𝒊𝒃𝒍𝒆 𝒘𝒂𝒚𝒔 𝒕𝒐 𝒂𝒅𝒅𝒓𝒆𝒔𝒔 𝒕𝒉𝒆 𝒔𝒊𝒕𝒖𝒂𝒕𝒊𝒐𝒏. 𝑶𝒏𝒆 𝒐𝒇 𝒕𝒉𝒆 𝒃𝒊𝒈𝒈𝒆𝒔𝒕 𝒍𝒆𝒔𝒔𝒐𝒏𝒔 𝑰 𝒍𝒆𝒂𝒓𝒏𝒆𝒅 𝒘𝒂𝒔 𝒕𝒉𝒆 𝒊𝒎𝒑𝒐𝒓𝒕𝒂𝒏𝒄𝒆 𝒐𝒇 𝒄𝒐𝒏𝒅𝒖𝒄𝒕𝒊𝒏𝒈 𝒕𝒉𝒐𝒓𝒐𝒖𝒈𝒉 𝒓𝒆𝒔𝒆𝒂𝒓𝒄𝒉 𝒃𝒆𝒇𝒐𝒓𝒆 𝒄𝒐𝒎𝒎𝒊𝒕𝒕𝒊𝒏𝒈 𝒇𝒖𝒏𝒅𝒔 𝒕𝒐 𝒂𝒏𝒚 𝒇𝒊𝒏𝒂𝒏𝒄𝒊𝒂𝒍 𝒐𝒑𝒑𝒐𝒓𝒕𝒖𝒏𝒊𝒕𝒚. 𝑷𝒓𝒐𝒎𝒊𝒔𝒆𝒔 𝒐𝒇 𝒖𝒏𝒖𝒔𝒖𝒂𝒍𝒍𝒚 𝒉𝒊𝒈𝒉 𝒓𝒆𝒕𝒖𝒓𝒏𝒔, 𝒑𝒓𝒆𝒔𝒔𝒖𝒓𝒆 𝒕𝒐 𝒂𝒄𝒕 𝒒𝒖𝒊𝒄𝒌𝒍𝒚, 𝒂𝒏𝒅 𝒂 𝒍𝒂𝒄𝒌 𝒐𝒇 𝒕𝒓𝒂𝒏𝒔𝒑𝒂𝒓𝒆𝒏𝒄𝒚 𝒔𝒉𝒐𝒖𝒍𝒅 𝒏𝒆𝒗𝒆𝒓 𝒃𝒆 𝒊𝒈𝒏𝒐𝒓𝒆𝒅. 𝑰 𝒂𝒍𝒔𝒐 𝒍𝒆𝒂𝒓𝒏𝒆𝒅 𝒕𝒉𝒆 𝒗𝒂𝒍𝒖𝒆 𝒐𝒇 𝒌𝒆𝒆𝒑𝒊𝒏𝒈 𝒅𝒆𝒕𝒂𝒊𝒍𝒆𝒅 𝒓𝒆𝒄𝒐𝒓𝒅𝒔 𝒐𝒇 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏𝒔 𝒂𝒏𝒅 𝒕𝒓𝒂𝒏𝒔𝒂𝒄𝒕𝒊𝒐𝒏𝒔, 𝒂𝒔 𝒕𝒉𝒆𝒔𝒆 𝒅𝒐𝒄𝒖𝒎𝒆𝒏𝒕𝒔 𝒄𝒂𝒏 𝒃𝒆𝒄𝒐𝒎𝒆 𝒆𝒙𝒕𝒓𝒆𝒎𝒆𝒍𝒚 𝒊𝒎𝒑𝒐𝒓𝒕𝒂𝒏𝒕 𝒊𝒇 𝒑𝒓𝒐𝒃𝒍𝒆𝒎𝒔 𝒂𝒓𝒊𝒔𝒆 𝒍𝒂𝒕𝒆𝒓. 𝑫𝒖𝒓𝒊𝒏𝒈 𝒎𝒚 𝒔𝒆𝒂𝒓𝒄𝒉 𝒇𝒐𝒓 𝒂𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒄𝒆, 𝑰 𝒄𝒂𝒎𝒆 𝒂𝒄𝒓𝒐𝒔𝒔 𝑹𝒆𝒔𝒗𝒂𝒙 𝒂𝒏𝒅 𝒅𝒆𝒄𝒊𝒅𝒆𝒅 𝒕𝒐 𝒔𝒆𝒆𝒌 𝒈𝒖𝒊𝒅𝒂𝒏𝒄𝒆 𝒓𝒆𝒈𝒂𝒓𝒅𝒊𝒏𝒈 𝒎𝒚 𝒄𝒂𝒔𝒆. 𝑻𝒉𝒆 𝒑𝒓𝒐𝒄𝒆𝒔𝒔 𝒓𝒆𝒒𝒖𝒊𝒓𝒆𝒅 𝒑𝒂𝒕𝒊𝒆𝒏𝒄𝒆, 𝒅𝒐𝒄𝒖𝒎𝒆𝒏𝒕𝒂𝒕𝒊𝒐𝒏, 𝒂𝒏𝒅 𝒄𝒐𝒏𝒔𝒊𝒔𝒕𝒆𝒏𝒕 𝒇𝒐𝒍𝒍𝒐𝒘-𝒖𝒑, 𝒃𝒖𝒕 𝒉𝒂𝒗𝒊𝒏𝒈 𝒂𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒄𝒆 𝒉𝒆𝒍𝒑𝒆𝒅 𝒎𝒆 𝒃𝒆𝒕𝒕𝒆𝒓 𝒖𝒏𝒅𝒆𝒓𝒔𝒕𝒂𝒏𝒅 𝒕𝒉𝒆 𝒔𝒕𝒆𝒑𝒔 𝒊𝒏𝒗𝒐𝒍𝒗𝒆𝒅 𝒂𝒏𝒅 𝒉𝒐𝒘 𝒕𝒐 𝒐𝒓𝒈𝒂𝒏𝒊𝒛𝒆 𝒕𝒉𝒆 𝒊𝒏𝒇𝒐𝒓𝒎𝒂𝒕𝒊𝒐𝒏 𝒓𝒆𝒍𝒂𝒕𝒆𝒅 𝒕𝒐 𝒎𝒚 𝒔𝒊𝒕𝒖𝒂𝒕𝒊𝒐𝒏. 𝑶𝒗𝒆𝒓 𝒕𝒊𝒎𝒆, 𝑰 𝒘𝒂𝒔 𝒂𝒃𝒍𝒆 𝒕𝒐 𝒎𝒂𝒌𝒆 𝒑𝒓𝒐𝒈𝒓𝒆𝒔𝒔 𝒕𝒐𝒘𝒂𝒓𝒅 𝒓𝒆𝒔𝒐𝒍𝒗𝒊𝒏𝒈 𝒕𝒉𝒆 𝒊𝒔𝒔𝒖𝒆𝒔 𝒔𝒖𝒓𝒓𝒐𝒖𝒏𝒅𝒊𝒏𝒈 𝒎𝒚 𝒍𝒐𝒔𝒕 𝒇𝒖𝒏𝒅𝒔. 𝑻𝒐𝒅𝒂𝒚, 𝑰 𝒔𝒉𝒂𝒓𝒆 𝒎𝒚 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒏𝒐𝒕 𝒕𝒐 𝒇𝒐𝒄𝒖𝒔 𝒐𝒏 𝒕𝒉𝒆 𝒎𝒐𝒏𝒆𝒚 𝒊𝒕𝒔𝒆𝒍𝒇, 𝒃𝒖𝒕 𝒕𝒐 𝒉𝒊𝒈𝒉𝒍𝒊𝒈𝒉𝒕 𝒕𝒉𝒆 𝒍𝒆𝒔𝒔𝒐𝒏𝒔 𝒕𝒉𝒂𝒕 𝒄𝒂𝒎𝒆 𝒇𝒓𝒐𝒎 𝒊𝒕. 𝑭𝒊𝒏𝒂𝒏𝒄𝒊𝒂𝒍 𝒍𝒐𝒔𝒔𝒆𝒔 𝒄𝒂𝒏 𝒉𝒂𝒑𝒑𝒆𝒏 𝒕𝒐 𝒂𝒏𝒚𝒐𝒏𝒆, 𝒆𝒔𝒑𝒆𝒄𝒊𝒂𝒍𝒍𝒚 𝒘𝒉𝒆𝒏 𝒐𝒑𝒑𝒐𝒓𝒕𝒖𝒏𝒊𝒕𝒊𝒆𝒔 𝒂𝒓𝒆 𝒑𝒓𝒆𝒔𝒆𝒏𝒕𝒆𝒅 𝒊𝒏 𝒂 𝒄𝒐𝒏𝒗𝒊𝒏𝒄𝒊𝒏𝒈 𝒂𝒏𝒅 𝒑𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍 𝒎𝒂𝒏𝒏𝒆𝒓. 𝑻𝒉𝒆 𝒃𝒆𝒔𝒕 𝒑𝒓𝒐𝒕𝒆𝒄𝒕𝒊𝒐𝒏 𝒊𝒔 𝒆𝒅𝒖𝒄𝒂𝒕𝒊𝒐𝒏, 𝒄𝒂𝒖𝒕𝒊𝒐𝒏, 𝒂𝒏𝒅 𝒂 𝒘𝒊𝒍𝒍𝒊𝒏𝒈𝒏𝒆𝒔𝒔 𝒕𝒐 𝒂𝒔𝒌 𝒒𝒖𝒆𝒔𝒕𝒊𝒐𝒏𝒔 𝒃𝒆𝒇𝒐𝒓𝒆 𝒎𝒂𝒌𝒊𝒏𝒈 𝒊𝒎𝒑𝒐𝒓𝒕𝒂𝒏𝒕 𝒇𝒊𝒏𝒂𝒏𝒄𝒊𝒂𝒍 𝒅𝒆𝒄𝒊𝒔𝒊𝒐𝒏𝒔. 𝑰𝒇 𝒕𝒉𝒆𝒓𝒆 𝒊𝒔 𝒐𝒏𝒆 𝒑𝒊𝒆𝒄𝒆 𝒐𝒇 𝒂𝒅𝒗𝒊𝒄𝒆 𝑰 𝒘𝒐𝒖𝒍𝒅 𝒈𝒊𝒗𝒆 𝒐𝒕𝒉𝒆𝒓𝒔, 𝒊𝒕 𝒊𝒔 𝒕𝒐 𝒏𝒆𝒗𝒆𝒓 𝒓𝒖𝒔𝒉 𝒊𝒏𝒕𝒐 𝒂𝒏 𝒊𝒏𝒗𝒆𝒔𝒕𝒎𝒆𝒏𝒕 𝒃𝒆𝒄𝒂𝒖𝒔𝒆 𝒐𝒇 𝒆𝒙𝒄𝒊𝒕𝒆𝒎𝒆𝒏𝒕 𝒐𝒓 𝒇𝒆𝒂𝒓 𝒐𝒇 𝒎𝒊𝒔𝒔𝒊𝒏𝒈 𝒐𝒖𝒕. 𝑻𝒂𝒌𝒆 𝒕𝒊𝒎𝒆 𝒕𝒐 𝒗𝒆𝒓𝒊𝒇𝒚 𝒊𝒏𝒇𝒐𝒓𝒎𝒂𝒕𝒊𝒐𝒏, 𝒔𝒆𝒆𝒌 𝒊𝒏𝒅𝒆𝒑𝒆𝒏𝒅𝒆𝒏𝒕 𝒐𝒑𝒊𝒏𝒊𝒐𝒏𝒔, 𝒂𝒏𝒅 𝒄𝒂𝒓𝒆𝒇𝒖𝒍𝒍𝒚 𝒆𝒗𝒂𝒍𝒖𝒂𝒕𝒆 𝒂𝒏𝒚 𝒓𝒊𝒔𝒌𝒔 𝒊𝒏𝒗𝒐𝒍𝒗𝒆𝒅. 𝑨 𝒍𝒊𝒕𝒕𝒍𝒆 𝒆𝒙𝒕𝒓𝒂 𝒄𝒂𝒖𝒕𝒊𝒐𝒏 𝒕𝒐𝒅𝒂𝒚 𝒄𝒂𝒏 𝒑𝒓𝒆𝒗𝒆𝒏𝒕 𝒂 𝒈𝒓𝒆𝒂𝒕 𝒅𝒆𝒂𝒍 𝒐𝒇 𝒔𝒕𝒓𝒆𝒔𝒔 𝒂𝒏𝒅 𝒓𝒆𝒈𝒓𝒆𝒕 𝒕𝒐𝒎𝒐𝒓𝒓𝒐𝒘.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Paypal is a scam

Paypal is a scam! Bought an item of clothing off a website which was clearly a scam because i was delivered the wrong clothing. Escalated to paypal to have the seller refund me. Because of how long their processing times are (they give the seller 2 weeks to make a response and then days in between responses) that by the time they let me get a refund they said i had to return the item in a short time frame. Because of how long the process took from paypal i had already gone on vacation. I let them know ill be able to post the item back in 5 business days after the due date and they said they dont accept that. So even though they clearly saw i was scammed, because i went on vacation and missed the return by 5 business days i was no longer eligible for refund and return even though it was clear i was scammed and they had agreed. Absolute scam themselves. Will now try to contact credit card company instead. What a joke paypal.

30 May 2026
Unprompted review
Rated 1 out of 5 stars

Account deactivated

I tried to link my bank card to the pay pal account and received an error a few times. Afterwards Pay pal deactivated my account for an unknown reason. In general their service is useless in Europe so I wouldn't recommend to anyone.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

PayPal's rules and regulations are Trash

PayPal's rules and regulations are terrible, and their customer service has been completely unhelpful.

My employer, Patrick Brai, reported me by falsely claiming that I did not perform the work I was paid for. That is simply not true. The money in question is salary that I worked hard to earn.

Despite providing my side of the story, PayPal seemed to take their side without properly considering the facts. It's extremely frustrating to be treated unfairly when all I want is to receive the payment I rightfully earned.

Because of this experience, I have lost trust in PayPal's services and, starting today, I will no longer be using their platform.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

speechless

A payment service that is unable to fulfil its core task: payments. I’m astonished that it still has users, it’s probably because it doesn’t allow them to quit.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

I would give negative stars for the customer service

I would give negative stars if I could. Called customer service due a dispute I filed on a seller who never shipped the items I ordered. Spoke with "Rose" who was very condescending, offered zero help and hung up on me. The amount that was credited back to me on my dispute was 1/4 of the total$ I paid for my items. Rose advised me that I had only requested that amount. I had clicked on each of the 4 items and gave the reason I was disputing each item, I am not sure how I could have entered a dollar amount when each item had a dollar amount assigned to it. I explained this to her a couple times but all she would say is that I need to contact my credit card company and open a dispute with them, "there is nothing I can help you with". Why do I use PayPal if I now need to open a dispute with my CC. I no longer see a reason to have a PayPal account and will be closing it down. I have used PayPal for many years. I have only had to dispute a purchase I did not receive on 1 other occassion several years ago and I had no issues, but this time has been a huge hassle and I have learned that PayPal has Zero customer service. Everything has gone to AI and people who are unwilling to help.

20 June 2026
Unprompted review
Rated 1 out of 5 stars

I ws looking at some items on Temu

I ws looking at some items on Temu. Everytime I addedan item to the cart, I was charged. Paypal didn't protect me. They allowed them to do that! BEWARE OF PAYPAL! THEY PROTECT THE COMPANIES, NOT THE BUYERS!

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience.
After sending documents twice to prove that I'm a coach and work legally for an online platform, they still make fuss to liberate my money, and keep putting restrictions...also to mention this business pays me aroun 100 usd weekly, so we're not talking I should be a person of distrust in terms of the money I'm getting in my paypal. Customer service won't resolve properly. It's just a really problematic platform, not to mention the HIGH FEES the charge you for their shitty service.

20 June 2026
Unprompted review
Rated 2 out of 5 stars

Once PayPal was reliable, now Is terribile

Once PayPal was reliable, but now many things changed... Receiving assistance from a hunan Is almost impossibile ...and when It happens, they let you waiting house, and mostly withiout any solution...
Accessing their site of you have more than One account Is not so Easy, the finger print bring you suddenly tò the last account visited,, withiout offering you the possibility tò switch (then you Discovery that if you dont use the finger print but click outsider you can change...but It Is not very intuitive I must Say...now Is more than 30 Min that I'm on a chat as they blocked my account and After chatting with an unuseful bot, a hunan told me She Will be back soon but finally I am still here 😓 moreover at the beginning She started staying "we're glad It's more than 6 years you're with us" and tò thank me they shot down my account 🥹

20 June 2026
Unprompted review
Rated 1 out of 5 stars

Paypal protects scammers

Paypal protects scammers, not consumer's. I purchased a product online and it was not the product that they claimed it was, however paypal refused and took the side of the business, stating that it was close enough. This is despite it was supposed to be an organic product was not organic.It was supposed to have specific pieces that were organic,not manmade, material and instead was filled with chemicals, synthetic and plastic.

10 June 2026
Unprompted review
Rated 1 out of 5 stars

I made a payment through pay pal the…

I made a payment through pay pal the seller CJPony 1st took 2045,00, which was the correct amount and next day anoter 1020,00, they withdrew twice which I could proof by sending them copy of my account. They say the seller, CJPony did not withdraw twice and closed the case.

BE CAREFULL with CJPony and also their Pay Pall

4 June 2026
Unprompted review
Rated 1 out of 5 stars

I bought bitcoin on PayPal

I bought bitcoin on PayPal. Told to wait 48 hours before I can send to my external wallet. After 48 hours and verification of my identity, still unable to send to my wallet. Was told to sell bitcoin and take the money. Or, wait for 7 days and try again, but the outcome may be the same. I sold the bitcoin. From start to finish, I lost about $150 in fees. Never buy bitcoin with PayPal, my opinion.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Restoring account

Attempted to restore my old Paypal account. Was talking in Customer Service with one of the assistant. Not only she was very rude, but also called me Doll.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

Unprofessional and unreliable.

Started a dispute for a Door Dash order that was missing item, Doordash refused to refund.

I was asked to upload evidence of the missing item? I called PayPal and was told that my claim was filed in the wrong category.

The rep took over and I'm going to file the claim under a different category. (also seems to have added me on social media) Call ends and the case is immediately denied.

Call back, the rep was unprofessional and told me, It was denied due to being filed under the wrong category (again)

I escalated to a manager. The manager had phone issues, I couldn't hear them so, I had to end the call, and they never called me back.

In the past, managers have been very hostile and rerouted my calls to a dead-end line. I'm in the process of seeking legal action against PayPal for other bigger unresolved claims.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

PayPal will block your account without…

PayPal will block your account without explanation and keep your money locked for months, so you end up wasting days and many hours every time you try to fix it. It’s a legal form of stealing time. And if you persist in requesting a solution, they may even hang up on you, causing you to waste even more time

28 January 2026
Unprompted review

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