Our cards were working brilliantly, everything was smooth. Everybody's cards were suddenly revoked and they're not giving refunds, we requested one weeks ago. I would stay far away from this website u... See more
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Moon's mission is to provide frictionless financial services that free your crypto. Purchase Moon Visa® Prepaid Cards with Bitcoin, stablecoins, and other cryptocurrencies. Pay at millions of online merchants with secure virtual cards.
12276 San Jose Blvd, Suite 518, 32223, Jacksonville, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 1 week
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Only work minority website.
Most of website block virtual card.
But paypal works! it's good.

Reply from Pay with Moon
They suspend my account because when I pay via this card on cl.com they refund me and told me they can't accept this type of card payment. moon suspend my account and don't give me my and my friend money
even if we mail they never ans... scam scam

Reply from Pay with Moon
Where is all our locked money going? when you create card service. I lost a total of 10,000$ -15,000$ For you guys. What do you guys do with our money. Support is too poor, Scam, I use youtube if wrong, you should not provide that service.
2 weeks you do not reply to customer messages. Are you really a scammer?

Reply from Pay with Moon
SCAMMER SITE!!!
it will suspend your account, hold ur money without explain, kick u out off their discord when u try to get reach to them.
Wooow!! good business!!! I wanna build a site like paywithmoon then hold my user's money!!! what a good idea!!!

Reply from Pay with Moon
DO NOT use it! It is typical a scam! They banned my account and remove me from discord group when I tried to contact them! Do not tell me nonsense words like ‘ It sounds like your account may have been banned for engaging in fraud. Moon has a zero tolerance policy on illegal activity and accounts that are used to commit fraud will be banned or suspended’. You are not law enforcement! You don’t have the right to hold any fund from user! You are the fraud itself ! Refund my money or reply me in group! Let everyone see ur criminal face!

Reply from Pay with Moon
Moonpay is a great new financial tool. Scammers are kept at bay by default. Sites that secretly charge you are a thing of the past. The support staff at moonpay are quick to respond and did a great job. I love the service.

Reply from Pay with Moon
Been using the product for almost a full year, and I absolutely love it. You get the best of privacy with one-time use cards for online transactions and immediate cash back when paying with Strike. Seamless experience.

Reply from Pay with Moon
Had an impressive experience on the platform. The BEST option if you want to grab free trials, like Linode, Amazon AWS, Spotify..., with your crypto! They provide you a prepaid Visa card, though it can be used a few US merchants who accept prepaid cards. You can't blame them for a merchant doesn't accept that card, as it's that paticular merchant's preference of not accepting prepaids. I can see there're many complaints saying they don't refund deposits back into the user's crypto wallets; which is NOT. They refunded my total deposit after around 5 days of contacting the support. THEY DO REFUND BACK INTO YOUR WALLET.
You'll probably have a satisfying service there. I even recommended this to my group of crypto traders and most of them are happy with it. So, go ahead and try it out. :)

Reply from Pay with Moon
Not working for some sites but definitely not a scamm,if there is any problem they instantly send your money back!!!

Reply from Pay with Moon
Can’t use the card anywhere. Support is very slow about solving the problems I have with their service. Waste of money and time, wouldn’t recommend to anyone unless you want your money stuck on a card you can’t use anywhere nor get a refund.

Reply from Pay with Moon
This platform seems promising. please one question. can I shop on AliExpress with this?
I'm genuinely pleased with your service. Thank you!
Deposited 17$ 1 day ago and I have yet to receive anything. Stay away. Contacted them with no response.
Edit: issue Fixed, Thank you!

Reply from Pay with Moon
I depositted bitcoin into a card and closed out of the card by accident and they just never creditted me for it. Emailed them and everything, no response

Reply from Pay with Moon
It's just a scam or very close. Their claim "Shop online with cryptocurrency" even if it's working somewhere is missing a something very very important. It should be - "shop online in a limited group of stores".
I didn't find a single seller accepting their card. Mostly they was 100% U.S. residents.
Sometimes it's like that
Payments must be processed in the US.
However, mostly just we can't process your card message from the seller.
P.S. Their refunds aren't refunds as well, you're getting their credits instead of something useful. As you can see - at least they are consistent.
↓ A lie - I sent few mails to their support 2 weeks ago about refund, had been ignored.

Reply from Pay with Moon
My payments via Stripe, Paddle, etc. get blocked because "Payments must be processed in the US."
Doesn't make sense.
been using pay with moon now for months. no problems ever, living on bitcoin. I really enjoy the apple pay feature, its what really makes this possible!

Reply from Pay with Moon
Their site says "There are no fees for making purchases through Moon." but they take fees for free trials. You will loose your money with this service.
Reply from Pay with Moon
"The $.99 fee is only for Nitro trials, as a subset of users were abusing the merchant for this purpose, generally in violation of the merchant's terms."
Why don't you just ban me for using my card in the internet? Worst service

Reply from Pay with Moon
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