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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and helpfulness. Many appreciate the reasonable and competitive pricing, often noting that repairs and services are more affordable than expected. People frequently mention the efficiency and speed of the service, with many repairs being completed quickly. Reviewers also value the clear communication and the staff's ability to diagnose and resolve issues effectively. Some customers also noted the company's flexibility and willingness to go the extra mile, even when facing complex problems.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, polite, and... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being friendly,... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the reasonable and fair pricing, with... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the service for saving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initially went to the market to query about phone issue and they pointed me to the exact place I needed!! Great line of communication, no misunderstandings & an absolutely cracking job!! And cheaper... See more

Rated 5 out of 5 stars

My daughter dropped her Samsung phone and then it accidently got slightly run over 😬 I booked a pick up online and paid the £10 deposit. Everything about this experience was excellent - the brok... See more

Rated 5 out of 5 stars

My son’s home built tower PC (3 months old) suddenly wouldn’t boot. We had checked what we could (including reseating graphics card, CPU, and DRAM), but still no joy. I took it to PC Revamp whe... See more

Rated 5 out of 5 stars

I took my son’s Nintendo switch in yesterday as the joycon was completely stuck to the console and had rendered it unplayable as it also couldn’t be used. The technician was great, and had managed to... See more


Company details

  1. Computer repair service
  2. Electronics repair shop
  3. Gaming services
  4. Mobile phone repair shop

Written by the company

Here at PC Revamp we have five members of the team. Paul, Samantha, Sue, John and Kaci. We're mostly a family run business and we've been established now since 2011. With a combined experience of 50 years, there aren't many IT or Gadget Repairs we haven't come across. With our combined experience we're able to offer members of the public and businesses a wide range of repairs from IT Support, Computer Repairs, Phone/Tablet Repairs, Games Console Repairs and many more gadget repairs. Our Prices are very competitive within the market but beyond that we aim to provide a professional service with great customer service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

238 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Took my son's Nintendo switch for an…

Took my son's Nintendo switch for an LCD screen repair and they had it fixed in less than 12 hrs, it was dropped off at 5pm and ready the next day, the cost wad fair and very friendly staff would use again.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

I’d not go anywhere else …

I’ve had cause to use pc revamp several times for repairs, and also purchased phones and a laptop from them. I wouldn’t go anywhere else. My daughters phone screen broke on NYE, we dropped in on Thursday 2/1/25 and we’re told the turn around time was likely Monday. The phone was needed for work app and college busy ticket. They knew how important it was, and said they’d try their best to get it fixed that day. True to their word they did - what excellent service. Daughter so grateful. Thank you

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service

My son recently attempted to get his screen repaired at another business in town- they fitted the wrong screen- PC Revamp sorted it in hours- phone sorted - son happy - great service, would not hesitate to recommend

19 December 2024
Unprompted review
Rated 5 out of 5 stars

5* service

Always a great service, at PC Revamp. Easy to book online, friendly staff, fast good priced service. It’s the only place, I will take my phones to. Thank you

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

I always feel like my best possible outcome is placed over turning a profit with every transaction.

Every time I've taken something in I've walked away feeling looked after and knowing all my options.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

PC Revamp are a really helpful /…

PC Revamp are a really helpful / knowledgeable team that have been really great in resolving issues that I have with mobile phone’s, thank the lord that they are in the York area.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

No need to go anywhere else

Bought two laptops from PC Revamp recently. One had required a bigger memory installed (as requested) and data etc transferred from my old laptop. The other needed Microsoft installed. Both were ready next day. Great service, great value for money.
I always use PC Revamp for repairs/ upgrades etc to phones, laptops, etc. No need to go anywhere else.

3 December 2024
Unprompted review

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