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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and helpfulness. Many appreciate the reasonable and competitive pricing, often noting that repairs and services are more affordable than expected. People frequently mention the efficiency and speed of the service, with many repairs being completed quickly. Reviewers also value the clear communication and the staff's ability to diagnose and resolve issues effectively. Some customers also noted the company's flexibility and willingness to go the extra mile, even when facing complex problems.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, polite, and... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being friendly,... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the reasonable and fair pricing, with... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the service for saving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initially went to the market to query about phone issue and they pointed me to the exact place I needed!! Great line of communication, no misunderstandings & an absolutely cracking job!! And cheaper... See more

Rated 5 out of 5 stars

My daughter dropped her Samsung phone and then it accidently got slightly run over 😬 I booked a pick up online and paid the £10 deposit. Everything about this experience was excellent - the brok... See more

Rated 5 out of 5 stars

My son’s home built tower PC (3 months old) suddenly wouldn’t boot. We had checked what we could (including reseating graphics card, CPU, and DRAM), but still no joy. I took it to PC Revamp whe... See more

Rated 5 out of 5 stars

I took my son’s Nintendo switch in yesterday as the joycon was completely stuck to the console and had rendered it unplayable as it also couldn’t be used. The technician was great, and had managed to... See more


Company details

  1. Computer repair service
  2. Electronics repair shop
  3. Gaming services
  4. Mobile phone repair shop

Written by the company

Here at PC Revamp we have five members of the team. Paul, Samantha, Sue, John and Kaci. We're mostly a family run business and we've been established now since 2011. With a combined experience of 50 years, there aren't many IT or Gadget Repairs we haven't come across. With our combined experience we're able to offer members of the public and businesses a wide range of repairs from IT Support, Computer Repairs, Phone/Tablet Repairs, Games Console Repairs and many more gadget repairs. Our Prices are very competitive within the market but beyond that we aim to provide a professional service with great customer service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

238 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service!

PC Revamp have now done 4 jobs for me, two on a laptop and two on a PC. They've always done excellent work, fixing whatever issue I bring. The staff are friendly and helpful and the turnaround time is always great. The last time they did a full rewire of my PC, they picked it up on a Monday and had it back with my by Wednesday.

To top it off they've also saved me money by telling me when a job I've requested is unnecessary, where they could have done it anyway and charged me if they'd wanted.

Great service all round!

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service as always

Excellent service as always, such a lovely lady who served us too. We always use PC Revamp can highly recommend, great value and very knowledgeable in all products that require repair.
Thank you .

14 February 2024
Unprompted review
Rated 5 out of 5 stars

The best mobile phone shop.

I was looking for a phone for the wife’s birthday. I had used PC revamp for repairs in the past and was always happy with the service.
I looked online to see what they had in stock and found the one I wanted so called in to the shop to take a look at it.
The young lady in the shop was very helpful demonstrating and explaining how to set up the new phone.
The phone was immaculate and at the lowest price I had seen.
I would recommend PC Revamp to anyone the service here is second to none.
My wife is very happy with the phone.
Thank you to all at PC Revamp.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Great service, quality product.

Had the battery changed in my iPhone 12 mini, the team managed to get it done straight away which was handy. Came home, charged it up fully and 5 hours later it’s dropped 2% which is a vast improvement, great service, quality replacement, highly recommend!

2 February 2024
Unprompted review
Rated 5 out of 5 stars

A real gem

This place was recommended to me and it didn’t disappoint. A real gem. Friendly service, efficient process and great value. They do what they say on the tin - repair stuff. And that’s good for the environment too. What’s not to like.

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service 10/10

We are absolutely over the moon with the service we’ve experienced and just wish we had done this much sooner. They were able to collect and return our PlayStation the same day, completely fixed (we couldn’t even turn it on before), and for such an affordable price. We had no idea what to expect as have never had an item fixed like this before, but now we wish we did it right away and that would be my advice to anyone reading: you won’t regret it!

It also feels great not to waste something and buy new when it can be given a second life so quickly. So much better for the environment and wallet.

The service was 10/10 and so friendly and helpful. If we ever have something break on us again I won’t even hesitate to take it to them and will be recommending my friends and family do the same.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Really great guys to deal with & very…

Really great guys to deal with & very reasonable with the prices they charge.
The team have repaired 1 phone & a laptop for me so far, and I now require another phone repair after smashing the screen again, so I will definitely be back to use the team's services again.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

PC Revamp Are Faultless

PC Revamp are faultless. Used them a few times now and, they can't do enough for you. Friendly, knowledgeable and honest. Great prices too. Would highly recommend.

6 January 2024
Unprompted review
Rated 5 out of 5 stars

PC new build

Very helpful staff in obtaining the parts needed to build a new machine, did not feel ripped off as Paul gave me 4 options to build my new machine. Was done in 2 days and their prices are fair and not exorbitant.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Laptop software repair

I messed up my laptop keyboard by installing the latest Kaspersky software. The friendly team at PC Revamp resolved the problem quickly and efficiently. As a small business owner, I will not hesitate to employ their skills in future. Paul Smith, Biomax Ltd

8 November 2023
Unprompted review
Rated 5 out of 5 stars

MacBook repair

I have used PC Revamp on several occasions most recently with my MacBook, IPad and IPhone. First class service at very reasonable cost. Very helpful business who deserve all the laudatory comments they receive.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service, very friendly and completed in good time! I had the back glass repaired and a new front screen put on my iPhone XR and this was completed to a very high standard, it looks brand new! They also were happy to put on a new screen protector and help so the other issues. Would highly recommend.

8 November 2023
Unprompted review
PC Revamp logo

Reply from PC Revamp

Thank you for taking the time to leave us a review :)

Rated 5 out of 5 stars

Repair

Fixed my daughter’s laptop screen, efficiently and quickly. Told cost up front and was ready on the same day
Excellent customer service

6 November 2023
Unprompted review
PC Revamp logo

Reply from PC Revamp

Thank you for taking the time to review PC Revamp

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