pcandmacrepairs.co.uk Reviews 

196
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good old -fashioned excellent customer service.The came within 45 mins of my call, to my home address. He sorted out my email problems in a trice.I couldn't believe how good his knowledge was. Total... See more

Rated 4 out of 5 stars

Jon did us a favour by coming home and working on it rather than taking it away. Also, he diagnosed the problem correctly and found the quickest solution under the circumstances so that we could use t... See more

Rated 4 out of 5 stars

I recently had a fantastic experience with pcandmacrepairs.co.uk. Jon, the engineer, arrived promptly after my request for help. He quickly fixed my Mac and provided clear instructions on maintenance... See more

Rated 5 out of 5 stars

Jon at PC & Mac repairs was excellent, I called him at around 5.30pm explaining the issue around the iMac I have and he was able to troubleshoot. Within an hour he arrived and made the fix necessary,... See more

Company details

  1. Computer repair service
  2. also in
  3. Computer Hardware Company
  4. Computer Shop
  5. Data recovery service
  6. IT support and services
  7. Second-hand Computer Shop

Written by the company

We have over 25 years experience fixing any PC or Apple Mac problem in homes and business premises.That means we've fixed over 40,000 computers so far! We provide a mobile, visiting service only. Our callout fee includes one hour of labour.After the first hour we charge by the half hour, or part of. All materials supplied are charged at cost price.


Contact info

4.0

Great

TrustScore 4 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(196)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10 / 10 service

Johns service was prompt, polite and resourceful in my computer crisis, my issue was resolved within 4 to 5 hours of booking an appointment. Very reasonable with the price. Absolutely recommend this computer service to anyone in a spot of trouble. Thanks again.

3 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Jon reinstalled windows 10 on my all in one PC, talked me through everything he was doing & explained the choices i had.
When things failed a week later due to my hardware Jon was there to help again and get me going.
10/10 for service & customer care.

30 May 2023
Unprompted review
Rated 5 out of 5 stars

Couldn't be a better experience.

Couldn't be a better experience.
The engineer really knew his stuff and fixed 3 machines within one hour!
I really would recommend them to anyone who has a Mac or PC problem for a prompt and professional service.

22 May 2023
Unprompted review
Rated 5 out of 5 stars

Rapid response

Jon at PC & Mac repairs was excellent, I called him at around 5.30pm explaining the issue around the iMac I have and he was able to troubleshoot. Within an hour he arrived and made the fix necessary, which was excellent service considering he was travelling first thing the following day. Rapid response at its best!
Good rates and I will continue to use his services.

12 May 2023
Unprompted review
Rated 5 out of 5 stars

I cannot be thankful enough to Jon.

I cannot be thankful enough to Jon.
My Apple Mac Air display had broken and needed to be replaced. The way the Apple store treated me devastated me, but I was ecstatic about how quick and welcoming Jon was.
He came to my house and within half an hour my computer had a new display,, and my business was ready to roll again. Thank you

7 May 2023
Unprompted review
Rated 5 out of 5 stars

Expert, professional and friendly

Jon was extremely knowledgeable and managed to bring a dead mac back to life! We also sprung a second slow running one on him and he resolved all issues there too. I will definitely be using for any future tech issues.

6 May 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look