PCBWay Reviews 239

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that the boards are of the highest standard and often exceed expectations. The service is frequently highlighted as excellent, with many appreciating the fast turnaround times, helpful support, and seamless ordering process. Reviewers are also impressed with the delivery service, describing it as quick, well-packaged, and reliable. However, some people mentioned significant issues with order fulfillment, including products never being received and long delays in delivery. A few other people also felt that the quality of some products, particularly 3D prints, was poor, and raised concerns about product originality and untested products being sold.

What people talk about most

Product

Consumers find product quality to be outstanding, with many reviewers highlighting the flawless PCBs, clean... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the excellent... See more

Order

Users describe ambiguous interactions with order, with many customers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, expressing delight and satisfaction with the... See more

Delivery service

People report positive experiences with delivery service, noting that items arrived quickly and were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PCBWay reached out to me after seeing my Contrib Cal project. They ended up sponsoring me and sent over free PCBs that I designed, which turned out perfect. Their boards elevated my project and gave i... See more

Rated 5 out of 5 stars

The PCBs that PCBWay has fabbed for me have all been of the highest standard. More important in some ways, though, has been the excellent customer service, which included working with me to fix issues... See more

Rated 5 out of 5 stars

The customer service was very helpful and clear, and they worked to find the components I needed and prepare the boards as soon as possible. They arrived soon after, in good condition.

Rated 5 out of 5 stars

PCBWay have been manufacturing my DIY design PCB activities for several years now. The quality of the boards is outstanding, and I particularly like how the front panels that I design with the nice b... See more


Company details

  1. Electronic parts supplier

Written by the company

With more than a decade in the field of PCB prototype and fabrication, PCBWay has been committed to meeting the needs of our customers from different industries in terms of quality, delivery, cost-effectiveness and any other demanding requests. As one of the most experienced PCB manufacturers in China, we pride ourselves to be your best business partners as well as good friends in the every aspect of your PCB needs.


Contact info

4.0

Great

TrustScore 4 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast, reliable, perfect PCBs every time

By far my favorite PCB service. Super reliable, very quick turnaround at 4-5 days from order to delivery here in Australia, fantastic results every single time. I tried quite a few others early on, but PCBWay just delivers!

30 October 2023
Unprompted review
Rated 5 out of 5 stars

A great maker’s fabricator service

PCBWay is an excellent go-to for my PCB and 3D printing needs. They really love their community - their Shared Projects page easily allows me to make my projects available for others to make themselves. They reach out if they have questions or problems on my creations to ensure it’s properly manufactured both me and the community. Fast shipping, too! They are my go-to for any transparent prints as they always turn out great.

5 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company to order boards from

Ordered some boards from PCBWay a while ago. Very impressed with the quality of the boards. The shipping is also very fast as well as the manufacturing time and the price is excellent for what you get. The staff there is very professional and knowledgeable about the manufacturing process.

Overall, 5 stars and I'll be recommending PCBWay to anyone looking to get a circuit board made.

4 October 2023
Unprompted review
Rated 5 out of 5 stars

A great partner to work with

A great partner to work with. Highly reliable and precise, they assure the full support required to put in place your prototypes and products, from hobbyists to businesses. Their self-provisioning form enables you to choose all the required options to fine-tune your printed board according to your needs.
I recommend this company

25 September 2023
Unprompted review
Rated 5 out of 5 stars

Fast and Reliable

I started working with PCBWay as I prepared a prototype for my VR headset! Not only do they have engineers look at your design and warn you of issues with it, they allow you to see updates with the production of your project easily within the website!

All parts arrived packaged and with much padding to ensure minimal chance of breaking during shipping as well! I will be working with them in a regular basis!

23 August 2023
Unprompted review
Rated 5 out of 5 stars

My Experience with PCBway: High Quality and Excellent Support

I used PCBway’s service to produce circuit boards. I was very impressed by the PCB quality and the support they provided. They were very responsive and helpful throughout the process. I am very satisfied with their service and I would recommend them to anyone who needs PCB prototyping or fabrication. PCBway is the best choice for PCB projects.

25 August 2023
Unprompted review
Rated 5 out of 5 stars

They have exceeded all my expectations

I want to share my experience with PCBWay
As a customer, I am impressed by the excellence they have demonstrated in every aspect of their services.
The prototypes I have received are accurate and with great attention to detail.
In addition to quality, delivery times were significantly reduced, which sped up my design process significantly.
Their customer service has been available to answer all of my questions and provide me with all the guidance I have needed.
This personalized attention has created a truly positive experience for me.
If you need quality, efficiency and the best customer service in 3D printing services, I highly recommend PCBWay's services.
I am grateful for the quality and support they have provided for my 3D printing projects.
They have exceeded all my expectations and have contributed significantly to the success of my projects.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

More Than Just PCBs: Unveiling the Innovation and Inspiration Behind PCBWay

Introduction:
Hello everyone! Today, I'm excited to share my experience with PCBWay's exceptional PCB services and their innovative approach that goes beyond just manufacturing. As a proud supporter of PCBWay and their services, I've recently partnered with them by featuring their ads on my website. Let me take you through their comprehensive electronics assembly with PCB fabrication services and their inspiring initiatives that truly set them apart.

PCB Services:
PCBWay's electronics assembly with PCB fabrication services have exceeded my expectations in every way. The quality of the PCBs they produce is outstanding, reflecting their commitment to excellence. Each board is crafted with precision, and the attention to detail truly shines. The fabrication process is efficient, and they've consistently delivered within the promised timeframe.

Innovation and Inspiration:
What sets PCBWay apart is their unwavering dedication to innovation. They're not just a typical PCB manufacturing house; they're a catalyst for creativity and innovation. Through their design contests, they inspire individuals to push their boundaries and come up with groundbreaking ideas. Their sponsorship of various projects demonstrates their support for innovation at every level.

Community Engagement:
I'm truly impressed by PCBWay's emphasis on community engagement. They provide a platform for users to share their projects, fostering a collaborative environment where ideas are exchanged and expertise is shared. This sense of community helps both beginners and experienced engineers thrive, knowing they're part of a larger network of passionate individuals.

Conclusion:
In conclusion, my experience with PCBWay's PCB services has been nothing short of exceptional. The combination of high-quality electronics assembly and PCB fabrication showcases their dedication to excellence. But beyond that, their commitment to fostering innovation, supporting projects, and building a vibrant community truly makes them stand out. I'm thrilled to have their ads on my website and to support a company that not only delivers outstanding services but also contributes positively to the world of electronics.

Recommendation:
I wholeheartedly recommend PCBWay to anyone seeking top-notch PCB fabrication and assembly services, along with a community that's driven by innovation and collaboration.

Thank you, PCBWay, for your remarkable services and for inspiring us all to reach for new heights in the world of electronics!

Warm regards,
U.Subba

30 August 2023
Unprompted review
Rated 5 out of 5 stars

PCBWay is an excellent fab house

PCBWay is an excellent fab house. Their services are paramount and very interesting. I ordered a board with them, and it was lovely, well-fabricated, well-coordinated work, timely delivered, and met the required quality.

16 August 2023
Unprompted review
Rated 5 out of 5 stars

PCB Way = Quality is better

여러 중국 PCB 제조사를 사용해봤으나, PCB Way의 품질이 가장 우수했습니다. 강력히 추천합니다.
I have tried various Chinese PCB manufacturers and PCB Way has exceptional quality. I highly recommend it.

22 July 2023
Unprompted review
Rated 1 out of 5 stars

first time with pcbway and it's my…

first time with pcbway and it's my last, I paid for the order got told the order shipped but it did not ship, I find out by searching my emails I am accused of not paying for my order, I show proof of my order, still I am told I did not pay for my order. they have been looking into it for going on 3 days now the order is almost 3 weeks late at this point.

4 August 2023
Unprompted review
PCBWay logo

Reply from PCBWay

Hi Joseph,
Apologies for the unsatisfactory process of placing your order. Can you kindly forward the details of the transaction record and order number to our after-sale team (feedback@pcbway.com)? This will enable us to promptly verify the information, and come up with a solution as soon as possible.

Best Regards
PCBWay Support Team

Rated 1 out of 5 stars

Tried to cover up mistakes on expensive part

Order a part made via cnc service they machined the part incorrectly 2 bores were far to large they plugged the holes with a compression fit part so when i went to tap the holes the plug moved i contacted them and they agreed they made a mistake the customer service is really slow at processing my refund i think its unbelievable rude to charge so much for a part they messed up that i had to pay import fees on that they have not offered to compensate me for despite they knew the part was machined incorrectly i already contacted there customer service team and ended up going through paypal as pcb ways support was just poor

8 August 2023
Unprompted review
PCBWay logo

Reply from PCBWay

Hi Mike,
Deeply sorry for the negative ordering experience you had with our CNC service. Could you please send your order number or customer ID to our after-sales team at feedback@pcbway.com ? We will re-examine your entire complaint process in detail to confirm if there is any unreasonable points. For sure, we take full responsibility for the quality of our production and would provide compensation for any mistakes made on our part.

Best Regards
PCBWay Support Team

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