Never used PC Kings before but after a quick phone call Steven visited the following day. A stubborn and complex hard disk capacity problem was rendering my PC unworkable. Within just 1 hour Steven h... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Used the services of PC Kings for the first time. 5*****s straight and simple. After a long time met a PC expert, someone who can 'lend their ears' with patience and listen to the tech-woes of a comp... See more
Company replied
I made an appointment with Steve to resolve issues I had with my computer, printer/scanner, and also my Bing doorbell. He came to my house at the appointed time and within approximately 2 hours had r... See more
Company replied
Work complete and Steve brought hard drive back inside 24 hours Set everything up including sorting the printer and helping with a Gov.uk verification The man’s a genius nothing is too much trouble... See more
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Company details
- IT support and services
- Appliance repair service
- Computer repair service
- Electrical repair shop
- Repair Service
- Technical service
Written by the company
PC Kings offers a complete home technology service across Merseyside. Also specialising in computer repairs, upgrades, setup and maintenance. With 25 years of technology support in education, volunteering with RNIB and other charities. Supports all brands of laptops, desktops, Wi-Fi, printers, networks with setup and minor fixes of TV’s, tablets, mobiles and most home tech. Supports all platforms of email, website, data management, software, Microsoft, Apple, Android and Google systems. System migrations of PC’s, tablets, phones, email with data and system restores for the home or small businesses. A complete and trusted technical service provided to your door, remotely or at premises with fast turnaround of issues. With enhanced DBS clearance, passion of technology, years of experience to deliver a trusted comprehensive service.
Contact info
12 The Precincts, L23 0TP, Liverpool, United Kingdom
- 01513742744
- info@pckings.uk
- pckings.uk
4.9
Excellent
404 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Great service sorting out some issue's
8 March 2023
Unprompted review
Reply from PC Kings
Thank you for your 5 star rating. Your feedback is much appreciated.
Very good service
Steve was found on a local Google service for laptop repair and I found him to very knowledgeable about his work and as soon as I got to his premises, he got to work straight away.His communication was very good and explained the work that need to be carried out.I have already recommended him to my sister in law,keep up the wood work Steve
8 February 2023
Unprompted review
Reply from PC Kings
Thanks Andy for your great review, comments and recommendation. I like to keep customers informed of works required and advise when the faulty devices can be returned working again.
Very Highly Recommended
After my laptop crashed and I had only a partial backup of 1.5 terabytes of data. I spent many hours carefully following the fix solutions in about 20 YouTube videos, with no success at all; I was still left with a ‘dreaded blue screen’.
From the moment I spoke on the phone with Steve at PC Kings I felt confident and reassured I was in the hands of an expert and within 2 days he had restored all my data and turbocharged my laptop for a very fair price. I can’t thank you enough Steve.
31 December 2022
Unprompted review
Reply from PC Kings
Great review Keith, thanks a lot. Tackling each of the issues found on your laptop, I could return your laptop in tip top condition and updated to the latest versions.
A First Class Service
A first class service to repair my MacBook Air. The possibility of a home visit is an added bonus.
19 December 2022
Unprompted review
Reply from PC Kings
Thanks David, your 5 star reviews. These will help other potential customers choose PC Kings and receive the same service.
Quick resolution and fair price
24 December 2022
Unprompted review
Reply from PC Kings
Thanks Adam. Your 5 star rating and feedback is much appreciated.
Excellent service
Excellent service, very speedy at all stages. Steven King came out first to discuss my requirements and when he had sourced the necessary components, which didn't take long, he collected my computer and delivered it back the same day. He set it up for me as well.
I am well pleased with the servive I received and would unreservedly recommend PC Kings.
21 December 2022
Unprompted review
Reply from PC Kings
Thank you for your great feedback and 5 star rating. Your comments will certainly persuade other potential customers to choose PC Kings. I am glad the service provided has prompted you to provide a great review.
Very knowledgeable and professional service
Steven dealt with my request promptly and fixed problem with my NAS drive. Very knowledgeable, would highly recommend for all your IT issues!
15 September 2022
Unprompted review
Reply from PC Kings
Thank you Piotr for your great review and 5 star rating. Your comments will help future potential customers choose PC Kings.
PC KINGS excellent service
Steve was very efficient and set my laptop up with no problems whatsoever He was very pleasant and I would have no problems recommending him to anybody first class job.
11 November 2022
Unprompted review
Reply from PC Kings
Thank you, Ronald, for your 5-star feedback and your kind words, appreciated. I am glad you found the service worthy of recommendations.
Great Local Business
Very quick response late on a weekend, had everything I wanted done sorted out within a day. Explained to me what was done and why it was done. Highly recommended. Will definitely be using this business again.
8 November 2022
Unprompted review
Reply from PC Kings
Thanks Joel. Your feedback and 5 stars are appreciated. Look forward to supporting you again should you need further assistance.
Very knowledgeable and reliable
Stephen arrived at time we agreed and was very helpful explaining what he was trying to do! He is very knowledgeable on all things computing wise. I wouldn't hesitate in calling him again if I had any computer issues.
20 October 2022
Unprompted review
Reply from PC Kings
Thank you Mark for your great feedback and rating. Very much appreciated. Look forward to supporting you again should you need any assistance.
Great service
Great service, pitched up when he said he would & went straight to work. Soon had the problems sorted and a nice guy to boot. Thank you. He is going to upgrade a couple of items for me & I have every confidence it will be done perfectly.
29 September 2022
Unprompted review
Reply from PC Kings
Wow, thank you Anthony for your kind comments and 5 star rating. I always try to provide what I believe the customer wants which is a little more than the basic service you get from some businesses. The upgrades I will provide you will make them run better than new. Looking forward to making them run so much faster. A lot cheaper than replacing them as well.
Needed a laptop rebuilding after I…
Needed a laptop rebuilding after I forgot my password. Steve could not have been more helpful and knowledgeable, even to the point of delivering my lap top back to my home. Great service and at a good price. Highly recommended to all.
13 September 2022
Unprompted review
Reply from PC Kings
Appreciate your great review Ian, thanks. Customers like the pickup/drop off service and was glad you were happy with services provided.
Excellent service with a clear…
Excellent service with a clear explanation of the issue and solution as well as progress updates throughout. Would recommend as very competent and local.
16 August 2022
Unprompted review
Reply from PC Kings
Thank you for your feedback and 5 star rating, appreciated. This is the kind of service I like to provide and was glad you took the time to comment as such.
This guy knows his stuff...
I would highly recommend PC kings. Sorted my PC no problem, and runs faultlessly. Great price, and a nice guy to boot. Would use again.
9 July 2022
Unprompted review
Reply from PC Kings
Thanks a lot Chris. Nice comments and appreciate you taking the time to provide a great review.
10/10 Service
Always fast, always communicative. Would never use anyone else.
Explained the problem and kept communication until the work was done.
9 June 2022
Unprompted review
Reply from PC Kings
Thanks Emma, your review is much appreciated. Glad you took the time to leave great feedback.
Great service
Great service. Steve was very helpful setting up a new laptop, and gave me lots of advice. Would gladly recommend to anyone.
9 June 2022
Unprompted review
Reply from PC Kings
Thank you Shirley for your 5 star review and comments, appreciated. If I notice anything that's not right, always like to resolve them. As an issue was outside my control will offer advice on how best to approach it. Hope it helps.
Help for the incompetent!
I asked for assistance in setting up my new iPhone and transferring data from the old phone to the new one. Steve came out promptly to my house and calmly and very efficiently did the necessary work which service providers had not been able to do.. He was extremely pleasant and very patient with me, a technical ignoramus. His charges are very reasonable.I strongly recommend Steve and his company.
5 May 2022
Unprompted review
Reply from PC Kings
Thank you Vincent for your great review and comments. I wouldn't rate you as you do as it seems your use of technology puts you in the upper half of people embracing technology. Devices do make us feel bemused when they don't behave as expected. Luckily, I have the tenacity, genuine interest in technology and desire to fix when things go wrong. It was a pleasure to get your tech working as expected.
Highly recommended
Highly recommended, excellent service, arranged collection, arrived right on time, took the PC away, called me back before installation of new parts to discuss requirements, confirmed repairs and sent invoice and called back to arrange delivery, again arrived on time and gave full detailed explanation of actions taken. Will be using PC Kings again if any problems later on down the line and will be recommending to friends/family alike. Thank you.
22 March 2022
Unprompted review
Reply from PC Kings
Great comments Robbie, thanks! Your 5 star review and reccomendations will go a long way in promoting the services of PC Kings. I do endeavour to get equipment back as soon as possible and keep customers informed of progress. Also like to offer options of anything that is replaced to either match pocket or requirements.
I'd Recommend Steve at PC KIngs
Recommend Steve at PC KIngs, professional quick service and value for money. Steve knows his stuff and didn't blind me with technical jargon, he identified the problem with my PC, explained the options and resolved the issue. Also gave me other advice about security etc for free! thanks Steve
7 February 2022
Unprompted review
Reply from PC Kings
Thank you for five star review Lesley. Your great comments go a long way to promote the business in a positive way. Advice is given to promote an awareness around technology so customers are a little more savvy when choosing the right tech for their needs.
Laptop repair
Great service, picked up and repaired laptop and delivered it promptly, good job and price, and a lovely man, thank you Steven.
27 January 2022
Unprompted review
Reply from PC Kings
Thank you for your 5 star feedback and kind comments Anthony, appreciated.
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