I had a foreign virus checker before and felt uncomfortable. Since I got PcMatic i have piece of mid. Reasonably priced for five licenses. Installation was a breeze. Works behind the scene beautifull... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was protected by another company. I started, out of the blue, receiving these warning messages from that company and from Microsoft. I purchased PC MATIC and after uninstalling the other software,... See more
Company replied
We are new to PC Matic. We used Norton for 20 years and they did a good job I guess, But I hated paying a Global company, Support was weird at best talking with someone from timbuck2 and the price... See more
Company replied
We love PC Matic! It’s an American company who are helping to keep our computers safe from viruses. They notify you when each computer you have under contract has been scanned for viruses. It brings u... See more
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Company details
Written by the company
PC Matic provides superior security protection over all security products, free or otherwise, on the market. Additionally, PC Matic keeps your Windows computers running at peak performance even after years of use.
Contact info
United States
- help@pcmatic.com
- pcmatic.com
4.3
Excellent
93 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Terrible Don't back up their product.
Terrible, got a virus which Norton and windows caught the virus. Totally discussed. No help and told me to go to a computer specialist and get it fixed. Never had this happen with Norton nor McCafee. No help at all from PC Matic. Went to PC Matic because American company. Even my computer class said don't do PC Matic but thought I want to buy American. Big Mistake. Had gotten PC Matic several years ago but decided after seeing all these false advertisements I should have let others know that bad virus got in when Windows warned me, PC Matic didn't and all they said was I would have to go to Best Buy to get my computer fixed. Worse virus I have ever had. No help from them. Others have helped me if I got a virus but I really can't remember in all these years ever having to get help for a virus. Norton and McAfee never let them in. Don't get PC Matic.
25 June 2026
Unprompted review
Reply from PC Matic
Hi Marilyn,
We are so sorry to hear about the virus and the frustration you experienced with our support team. We completely understand how stressful dealing with a computer infection can be.
We want to look into your specific case to see what happened and how we can help. Please reach out to our management team directly at help@pcmatic.com so we can work to make this right.
We love PC Matic
We love PC Matic! It’s an American company who are helping to keep our computers safe from viruses. They notify you when each computer you have under contract has been scanned for viruses. It brings us peace of mind from a company we trust.
24 June 2026
Unprompted review
Reply from PC Matic
Knowing that you trust us to protect your computers means the world to our team. Thank you for your support and for being a valued part of the PC Matic family!
Since I have had PC Matic my computer &…
Since I have had PC Matic my computer & phones work faster & we feel safer! Not getting the BS now. Thank you for such a wonderful product! God bless the USA!🇺🇸
13 June 2026
Unprompted review
Reply from PC Matic
Thank you so much for the 5-star review! We are thrilled to hear that your computer and phones are running faster and that you're feeling safer online.
I highly recommend PC Matic
PC Matic is a great company. I have used their security service for my computers for several years and I am a satisfied customer. I highly recommend them.
19 June 2026
Unprompted review
Reply from PC Matic
Thank you for the 5-star review, Mae! We are thrilled to hear that you are a satisfied customer.
PC Matic has kept our computer running…
PC Matic has kept our computer running efficiently and safe. I recommend them.
17 June 2026
Unprompted review
Reply from PC Matic
Thank you for taking the time to share your positive experience, Debbie! We are so glad to hear that PC Matic is helping keep your computer running efficiently and securely.
AFFORDABLE AND SECURE PC PROTECTION
AFFORDABLE AND SECURE PC PROTECTION. I SWITCHED FROM A DIFFERENT PROVIDER, SAVED A BUNCH AND GOT BETTER PROTECTION TO BOOT! THANKS PC MATIC!!
16 June 2026
Unprompted review
Reply from PC Matic
Hi Linda, thank you so much for taking the time to share your feedback! We are thrilled to hear that you’re enjoying both the affordability and the enhanced protection of PC Matic. We’re happy to have you with us!
Through the midst of a job search I…
Through the midst of a job search I came across some unsavory players promoting false jobs. PC Matic was able to identify them and protected my computer! Bravo to PC Matic as I am a repeat subscriber!!!
7 July 2025
Unprompted review
Reply from PC Matic
Thank you so much for the feedback! We are so glad to hear that PC Matic kept your computer secure. We truly appreciate your loyalty as a repeat subscriber and are happy to have you with us!
Reply from PC Matic
Thanks for the 5-star review, Vito!
Customer support has cratered!
I have been a PC Matic customer for over 5 years. When I first started with them, they were an extremely customer oriented user friendly company with a good product. They do a lot of advertising about how they are US based and have good support etc., but some time over the last two years they outsourced their customer support to another company and frankly - it’s awful.
Now, when you have a problem, in order to talk to a person, you have to sign up for a separate “support subscription” that is $20+ per month!
It is very difficult to get any support without signing up for that support.
The program still works pretty well, but if there is an issue or problem, it becomes a huge hassle.
I notice that PC Matic no longer resides on any Top 10 Antivirus program lists - I suspect this is why. I am currently searching for a different Antivirus protection.
22 May 2026
Unprompted review
Reply from PC Matic
Thank you for being a loyal PC Matic customer for over 5 years. We truly appreciate your long-term support.
It sounds like there might be some confusion with another service, as PC Matic does not offer or charge for a monthly support subscription. Our standard email support is completely free for every customer. We do offer an optional, upgraded phone support package, but it is billed at $100 per year (which breaks down to less than $9 a month), not a recurring monthly fee.
We would love the opportunity to look into the technical issue you've been experiencing and make things right. Please reach out to our support team directly at help@pcmatic.com with your account details.
PC matic works perfectly and is a great…
PC matic works perfectly and is a great value. We can cover our computers, PC and MAC, up to 5 systems on one subscription without slowing down our systems
1 May 2026
Unprompted review
Reply from PC Matic
Thank you for the kind words, Kathleen! We are so happy to hear that you’re enjoying the multi-device coverage and that your systems are running smoothly. We appreciate your support!
I recommend PC Matic
I recommend PC Matic as I like that it is made in the USA. The price is reasonable, considering one subscription can be used on 5 different devices. I really like that I don't get bombarded over and over again to add more things to my account that I don't really want/need. Once in a while is acceptable, but not more than that. Customer Service has been A1 with quick replies to any questions or concerns.
11 May 2026
Unprompted review
Reply from PC Matic
Thank you for the 5-star review! We’re so glad you appreciate that we are made in the USA and that our 5-device coverage fits your needs.
It’s also great to hear that you’ve had an "A1" experience with our support team and enjoy our low-pressure approach to account updates. Thanks for choosing PC Matic!
PC Matic is my trusted guy in the…
PC Matic is my trusted guy in the background that protects my IMacs, stops annoying pop-up ads, and cleans and protects my computers! I started with PCMatic over 25 years ago through many platforms, and I've had NO issues. They are the best!
30 April 2026
Unprompted review
Reply from PC Matic
It’s incredible to hear that you’ve been with us for over 25 years; that is some serious loyalty! Thanks for being such a long-standing member of the PC Matic family. Here’s to many more years of protection!
I find PC Matic to be reliable
I find PC Matic to be reliable, easy to use, and reasonably priced. It's far more than just anti-virus software.
29 April 2026
Unprompted review
Reply from PC Matic
Hi Jim,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that you find PC Matic reliable, easy to use, and a great value. Your support means a lot to our team!
Reply from PC Matic
Thank you so much for the 5-star review! We are thrilled to hear that you’re loving the internet protection we provide. Knowing our customers feel safe and satisfied is exactly why we do what we do.
Been using PC Matic for well over 10…
Been using PC Matic for well over 10 years and it delivers every time! Always recommend it to my customers.
26 April 2026
Unprompted review
Reply from PC Matic
Thank you for the 5-star review, Gypsy! We are thrilled to hear that PC Matic has been delivering for you for over a decade. We truly appreciate the recommendations to your customers and look forward to protecting them for many more years to come.
Reply from PC Matic
Hi Jim, thanks so much for the five-star review! We’re thrilled to hear that everything is working great and that you’re enjoying a safer internet experience with us. Keeping your digital world secure is what we do best!
I have used PC Matic on my home…
I have used PC Matic on my home computers for the past several years. It is a great product and wouldn’t use anything else
23 April 2026
Unprompted review
Reply from PC Matic
Hi Stephen, thank you so much for the 5-star review! We are thrilled to hear that PC Matic has been your go-to choice for home computer security over the last several years. We truly appreciate your loyalty and are glad we can provide you with peace of mind. Thanks for being part of the PC Matic family!
Reply from PC Matic
Thank you for the awesome review! We're so glad to hear that you're finding our VPN and malware protection to be the best. Providing comprehensive security that's easy to use is exactly what we strive for. We appreciate your support!
In my home PC matic has protected PC matic powermy…
In my home PC matic has protected my devices for over 17 years or so. And I have never had issues with protection. That says a lot to me from my years of experience with this company. I think everything about their company in the United States is number one and they have proved it to me.
13 April 2026
Unprompted review
Reply from PC Matic
Thank you so much for being a loyal customer for over 17 years! We are incredibly proud to be a U.S.-based company, and hearing that we’ve provided you with consistent, issue-free protection for nearly two decades is the best compliment we could receive. We look forward to protecting your devices for many more years to come!
This is my second year using PC Matic…
This is my second year using PC Matic we have two laptops and one desk top, all have been running Great, and I especially like the email reports on what they found and cleaned, Great service and product.
13 April 2026
Unprompted review
Reply from PC Matic
We’re thrilled to hear that your second year with PC Matic is going so well! It’s great to know that your laptops and desktop are running smoothly and that you find the email reports helpful. We aim to make security both transparent and effective, so we're glad you're enjoying the service.
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