PC Protect Reviews 2,272

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I find this software to be extremely easy to use. Issues that were trouble some became very fixable once PC Protect was installed. I have no doubt that my home computer is well protected. I feel good... See more

Rated 5 out of 5 stars

We learn from our mistakes, obstacles and take them as a lesson learned. Protection is better than treatment. PC vulnerability can cause a lot of damage and regret in both economy and real lif... See more

Rated 5 out of 5 stars

Having being bombarded by a certain other security company. I tried to log on and find out more about what they were saying but was unable. I checked my PC protect account and at first could not acti... See more

Rated 4 out of 5 stars

There seems to be a constant conflict with Microsoft Window 11 where after an update from Microsoft PC Protect is blocked/ doesn't work. This then requires uninstall/ install which is a pain. Apart fr... See more

Company details

  1. Software Vendor
  2. Software company

About PC Protect

Written by the company

We provide real-time protection against threats, meaning you are always protected wherever you are in the world. Our definition updates are continuously being updated ensuring you have the latest in threat detection technology. Adware, Malware or Virus files will not pose a threat to the security on your device.

PC Protect also offers a broad range of optimization tools. We give our users the ability to speed up their devices, meaning they are running at optimum efficiency. Safety, Security and Speed what more could you want from an application?!

About Us

Written by the company

Protect your home, Protect your family, Protect your friends.
PC Protect is a total security package for all platforms. It combines all-in-one protection against malicious threats along with easy to use optimization tools.
Features
PC Protect contains a powerful engine that helps safeguard your device from potential threats, with Real-Time Protection meaning you're always protected. PC Protect also hosts a number of features including a Disc Cleaner, System Boost and Safe Browsing.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Endeavouring to get a full refund

Sought a full refund/cancellation. Had a live chat with PC Protect [PCP] and was lead to believe this would be put into operation. I received an e mail from PCP saying they required my confirmation to complete cancellation and I duly clicked on the link. Imagine my surprise when this linked not to PCP but Totalav! This webpage informed me that I would receive a verification code but unsurprisingly no e mail was forthcoming. Have e mailed PCP support team but have had no acknowledgement/reply. It seems PCP and Totalav are published by the same developer Protected.net Group Ltd., but this does not justify such atrocious customer service. Pull your finger out PCP!

6 February 2024
Unprompted review
PC Protect logo

Reply from PC Protect

Update 2024.02.15

Hello David,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.

Our team has reached out to you directly. Kindly check both your spam and inbox for confirmation.

Kind regards,
TotalAV Customer Care Team

_______________________________________________________________

Hello David,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.pcprotect.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
PCProtect Customer Care Team

Rated 5 out of 5 stars

Lessons learned

We learn from our mistakes, obstacles and take them as a lesson learned.
Protection is better than treatment. PC vulnerability can cause a lot of damage and regret in both economy and real life.

Today's technology can even spread serious disease through internet by using death apps and unknow software's designed for spying, stealing and killing.

What is more misleading sites and spreading wrong information.

That is why pc protection is crucial.

24 January 2023
Rated 5 out of 5 stars

Amazing Anti-Virus protection.

This Anti-Virus is way better then all the other Anti-Virus companies I have experiences with, in my opinion. I love the features of this anti-Virus however there's a few extra features that you have to pay for separately which I do not like as it can get pricey. But overall, a very good anti-virus.

11 January 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look