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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items like CPU chips are offered at great prices, frequently 10-15% cheaper than retail. The delivery service is highlighted for its speed, with many experiencing next-day delivery, and products arriving well-packaged and in perfect condition. The customer service receives exceptional feedback for being responsive, helpful, and providing detailed communication throughout the purchasing and installation process, including useful tips and updates. People also appreciate the personalized attention and the inclusion of thoughtful extras like thermal paste.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are consistently satisfied with the quality and... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the fast... See more

Service

Clients share positive opinions on service, consistently highlighting excellent communication, fast delivery,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent... See more

Price

Customers had positive experiences with price, consistently finding them to be excellent and unbeatable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2nd purchase of Amd4 ryzen cpu chip from Pc Tec. Great prices for tray/oem cpu chips. 10-15% cheaper than retail (just means you dont get a box). Amazing, responsive customer service from Safwaa... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience with this team. Purchased a OEM (tray) 9800X3D from PC Tec UK. As well as the discount achieved Vs a retail box product, Safwaan provided real time updates on shipping even... See more

Company replied

Rated 5 out of 5 stars

Shipped super fast and arrived well packaged in perfect condition. The team were helpful giving tips on installation and even sent some thermal paste along with the CPU for free. I upgraded fro... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the AMD Ryzen 7 5700X 8-Core AM4 OEM Tray CPU from PC Tech UK, and I’m very pleased with the overall experience. The processor arrived much quicker than expected, which was a grea... See more

Company replied


Company details

  1. #2 of 92 best companies in Computer & Accessories store
  2. #3 of 51 best companies in Computer Hardware Company
  3. #4 of 84 best companies in Computer Shop

Written by the company

Computer components retailer committed to delivering quality products. Exceptional service. Every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Not one to leave reviews usually but I feel Safwaan @ PC Tec definitely deserves one.

Purchased a CPU at 13:52 and at 13:57 I received a personalised message via Whatsapp including pictures of the item, installation instructions and to let me know it would be dispatched the same day, 3 hours later I then received another message letting me know it had been dispatched with another image of it at the post office along with tracking details and a voice note.

Then of course the next day I receive the CPU well packaged, install it and it has been faultless since.

If I could give more than 5 stars I would, excellent service from start to finish, thank you.

29 December 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Daniel!

Rated 5 out of 5 stars

Amazing

Amazing - I never bother with long reviews but this guys a professional to work with.

Amazing prices + Quick Delivery + THE BEST customer service

I wish this business the greatest success

27 December 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Oliwer!

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, communication was exceptional, item was packaged really well and delivered fast, would definitely recommend PC tech if your looking for a new CPU.

24 December 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Matt!

Rated 5 out of 5 stars

Great product 👌

Great service always communicating to make sure I have the item and if everything is fine with it, brand new and working like a dream I highly recommend and looking forward to doing future buisness eith him again 👍👏

23 December 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Luke!

Rated 5 out of 5 stars

Great service and quick delivery

Purchased am AMD Ryzen processor for my teenager who wanted to build up his first gaming PC. Safwaan from PC Tec fulfilled my order immediately and communication was great. Delivery was very quick and my teenager is very happy with his gift.

16 December 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much!

Rated 5 out of 5 stars

Excellent customer service

Very helpful service, including providing good information to prepare for using the CPU and then quick customer support after sale.

30 December 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Andrew!

Rated 5 out of 5 stars

Above and beyond

(verified customer but couldn't complete review via link).

Fantastic customer service, don't think I've ever had this level of assistance before. Has been very thorough and caring throughout the purchase and even assisted with tech support advice. Definitely goes above and beyond!

Kept me updated with shipping/delivery.

On to the product: it is what it says in the tin. Exact genuine product with no issues; only much cheaper than the competition!

Would highly recommend to anyone who needs an upgrade.

1 January 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Andy!

Rated 5 out of 5 stars

Excellent product & service!

From the point of order through to after delivery, communication was fantastic, with thorough explanations and advice. I ordered the item late on a Friday with special delivery for Christmas and it was sent Saturday AM & delivered on the Monday!
The cpu (Ryzen 5, 5600X), exceeded expectations and my partner can now play AAA games without stutters which was experienced before.
We were very happy with everything from the service to the product! Highly recommend this business.

19 December 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Lynsey!

Rated 5 out of 5 stars

Fantastic price and the processor was…

Fantastic price and the processor was in shipped in record time , the owner also got intouch to show me the dispatch of said processor and gave me helpfully tips on installation , highly recommended definitely deal with in thr future 👍

19 December 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much!

Rated 5 out of 5 stars

AMD ryzen 7 5700x CPU

I bought an AMD ryzen 7 5700x CPU. It looks basically brand new when arrived and could see the difference in performance instantly. Safwaan gave very good instructions on how to replace the CPU which was helpful. Also Safwaan kept me up to date with the delivery details. Will definitely buy from here again, i do recommend. And Safwaan a very helpful person.

17 December 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Tristan!

Rated 5 out of 5 stars

Incredible service

Incredible service! His expertise stands out, unmatched by anyone else. This seller and trader are completely reliable, ensuring trustworthy pricing and attentive customer care. Everything is well-documented, with easy communication through WhatsApp—always engaging and quick to respond. Deserves 6 stars!

30 December 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Jeffrey!

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service, with speedy shipment and excellent communication. The CPU I bought arrived well packed and with thermal paste and execllent instructions provided to hep me upgrade.

15 December 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Chris!

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