PDAPlaza Reviews 

812
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the unique products and their perfect functionality, often praising the fast, timely delivery, with orders arriving as promised or ahead of schedule. The ordering process is consistently described as quick, easy, and transparent, supported by good communication and responsive service. However, some customers noted significant delays, with orders taking longer than promised and dates often pushed back. A few also reported receiving products not as described or with damaged packaging. Additionally, some were dissatisfied with post-sale communication, citing unresponsiveness after returns or when seeking product support.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with their purchases,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and on-time... See more

Order

Customers had positive experiences with order, praising the clear process and good communication, with some... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting quick and responsive... See more

Service

Consumers find service to be positive, with many expressing satisfaction with the overall experience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good purchase with PDAPlaza. Asked a few questions while waiting with same day reply. Shipped as per our chat without issue. Timeline of shipping and ordering were exact. No complaints. First Chinese... See more

Rated 5 out of 5 stars

I ordered my phone Oppo find x9 ultra from PDAplaza about a month ago. It didn't arrive as expected. Due to back order Hence I was getting worried because of my upcoming vacation. I talked to Louis an... See more

Rated 5 out of 5 stars

Fantastic product! I got the Motorola Razr 60 Ultra and it was my first time purchasing from PDA Plaza. Overall great shopping experience. Easy to completel my purchase and customer service was respon... See more

Rated 5 out of 5 stars

I bought the X15 Ultra (global model) and had a great experience with PDAplaza. Since this phone isn’t officially sold in the US, I spent time researching stores that offered solid pricing and rel... See more


Company details

  1. Electronics store

Written by the company

PDAPlaza - Online Electronics Store | Best Prices and Largest Selections Globally


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

812 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(812)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Took my $1500 never sent phone

Horrible company, they don't let you know they don't actually have any phones in stock. When I asked for a refund after not getting the phone even sent out for 17 days they keep stringing me along. Avoid this company

Edit: they refunded after some back and forth

Edit: Not sure why they replied saying it was delayed by 2 days when it was literally 17 days since my purchase until I HAD TO CONTACT THEM about my purchase at which point they said they didn't have any in stock... 17 days after I submitted over $1500 in payment and no contact from the company.

I bought the same phone from Swiftronics and they shipped literally the next business day.

8 March 2026
Unprompted review
PDAPlaza logo

Reply from PDAPlaza

Hi, you ordered a device which ships within 5-10 business days. There was a 2 day delay, you requested refund, and we issued the refund.

Rated 5 out of 5 stars

All Good

Ordered a Xiaomi 17 ultra on the 7th of May and received it on the 26th. Came with European charger in the box but an adapter was provided. Everything thing works great, android auto, my banking app and the cameras are awesome.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Response time was quick when I had a…

Response time was quick when I had a question or an issue and Company has a great selection of phones at affordable prices! I highly recommend and am recommending to all friends and family members!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, received my Huawei D2 watch on time as described on their website. No extra duty charges. Watch was in perfect condition. Thanks!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Purchase Experience

My purchase experience went very smoothly. It was delivered very promptly and I am very happy with my new phone. It’s nice to be able to buy different devices that are not available elsewhere in Canada. This was my second buying experience with PDA and I would highly recommend them exclusively for your phone purchases. They deserve a five star rating! Thank you!!

3 March 2026
Unprompted review

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