I mistook this company’s site for Adobe Acrobat, which is easy to do, and bought their software. As I downloaded it, I realised my mistake and immediately emailed them asking for a refund. My money wa... See more
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I found pdf-pro to be a convenient tool for managing PDF documents. The site is easy to navigate, and converting files is straightforward. However, I had issues with payment clarity that need addressi... See more
Company replied
Was okay trying to get a document sorted Charged 50p then 48 hours they charged me 39.90 for a monthly subscription before trying to cancel this!. I can’t log into my account Click on changed password... See more
Company replied
I found pdf-pro to be a convenient tool for managing PDF documents. The site is easy to navigate, and converting files is straightforward. However, I had issues with payment clarity that need addressi... See more
Company replied
Company details
About pdf-pro.io
Written by the company
![](https://cdn.trustpilot.net/consumersite-businessunitimages/61bafb94150950e56c0bf40b/profile-description/Convertdocu-com-n-1-des-convertisseur-2.jpg")
Contact info
United Kingdom
- +44 2080687193
- contact@pdf-pro.io
- pdf-pro.io
4.2
Great
11K reviews
Replied to 59% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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not really helpful
5 December 2023
Unprompted review
Reply from pdf-pro.io
Hello Madalina Popescu,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by email at contact@pdf-pro.io. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
What's a great experience
1 December 2023
Unprompted review
Reply from pdf-pro.io
Hello,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
Quick solution
4 December 2023
Unprompted review
Reply from pdf-pro.io
Hello Haitham Hassan,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
I love this application becuase I can…
I love this application becuase I can easily change my document
4 December 2023
Unprompted review
Reply from pdf-pro.io
Hello Angela Marke,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
is so easy and simple and very efective
4 December 2023
Unprompted review
Reply from pdf-pro.io
Hello Julian Humberto Robles Saenz,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
This was a great experience!
4 December 2023
Unprompted review
Reply from pdf-pro.io
Hello Lexi Sava,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
Very quick and reliable
4 December 2023
Unprompted review
Reply from pdf-pro.io
Hello SHEILLAH NYANDIEKA,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
My experience was great and pretty…
My experience was great and pretty easy. The only thing i didn't like was the payment option (from my credit card company) which wasn't the company's faults. I hope the document works for what i need.
3 December 2023
Unprompted review
Reply from pdf-pro.io
Hello Ronda Wayne,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
Very good to use
3 December 2023
Unprompted review
Reply from pdf-pro.io
Hello Raguram,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
Great service
3 December 2023
Unprompted review
Reply from pdf-pro.io
Hello Marta Wawer,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
Excellent compressed of file
2 December 2023
Unprompted review
Reply from pdf-pro.io
Hello Caroline,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
great way to convert your pdf and fast
2 December 2023
Unprompted review
Reply from pdf-pro.io
Hello Carolina Chacin,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
The service is very fast and fuGreat File Converterlly…
The service is very fast and fully automated.
2 December 2023
Unprompted review
Reply from pdf-pro.io
Hello Lou,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
Reply from pdf-pro.io
Hello Narinder Kumar,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
Good and so perfect
2 December 2023
Unprompted review
Reply from pdf-pro.io
Hello Sulthan Ibrahim,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
Made this whole experience easy and…
Made this whole experience easy and efficient! Will use again!
1 December 2023
Unprompted review
Reply from pdf-pro.io
Hello,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
My payment was refused
My payment was refused without any reasoning after several attempts of trying to pay for my document
1 December 2023
Unprompted review
Reply from pdf-pro.io
Hello Kyle-Rex Rogers,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by email at contact@pdf-pro.io. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
Easy took a few seconds!!
1 December 2023
Unprompted review
Reply from pdf-pro.io
Hello,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
good and fast service
1 December 2023
Unprompted review
Reply from pdf-pro.io
Hello,
Thank you for your comment, we strive to improve our service daily to ensure your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by email at contact@pdf-pro.io. You will always get a response from us so don't hesitate.
Our goal is to continue to provide you with a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
Payment repeatedly declined
1 December 2023
Unprompted review
Reply from pdf-pro.io
Hello Sunjida Begum,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by email at contact@pdf-pro.io. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Pdf-pro team
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