Banner for pdfFiller

pdfFiller Reviews 17,725

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the product for its ease of use and effectiveness in handling PDF documents, often noting its superiority to other similar tools. Many appreciate its ability to simplify tasks like editing, saving, and printing PDFs, making it a valuable administrative tool for both personal and business needs. However, some people were dissatisfied with the payment and subscription models, expressing a desire for per-document payment options instead of monthly subscriptions. There were also mentions of unexpected charges and difficulties with cancellations. A few other people also felt that navigating the website and locating specific forms or functions could be time-consuming and less intuitive.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, often praising the ease of use and... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise its ease of use, clear... See more

Payment

Users describe negative interactions with payment, primarily due to a lack of transparency regarding charges.... See more

Subscription

Reviewers highlight significant dissatisfaction with the subscription model. Many customers report that "free... See more

Product

Consumers find product to be ambiguous. Many reviewers praise the product as a very good program for filling... See more

Based on these reviews

Rated 4 out of 5 stars

It is a great product, for me it could have been 5 star but there are three areas that i cannot get it right or it is short of being good. a- it does take a long time to open files and navigating... See more

Rated 4 out of 5 stars

used free trial to convert some essential documents. Easy to use and worked well

Rated 4 out of 5 stars

Great product. Just wish i could download and not keep the files online. They own the files I submit and I cant save them to my computer in the fillable form. Other than this, its a great app

Company replied

Rated 4 out of 5 stars

THIS IS A GREAT EXPERIENCE NAVIGATING THE TO LOCATE OTHER FORMS AND FUNCTIONS WAS NOT THE SIMPLEST FOR ME - BUT THE CHAT FOR ASSISTANCE HELPED OUT IMMENSELY.


Company details

  1. Software Vendor
  2. Software company

Written by the company

pdfFiller is a cloud-based platform with a comprehensive digital toolkit that makes handling PDFs easy. Edit, sign, store, manage, and collaborate on documents all in one place — no downloads, switching apps, or paying for multiple subscriptions needed. All your documents are safely stored in the cloud, so you can access them anytime, anywhere, without worrying about losing your data.


Contact info

4.1

Great

TrustScore 4 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I used it once

I used it once, canceled my trial, but looks like it renewed it after failing 2 renew attempts 3 days consecutively after each other. Scam and was 160 bucks they stole from me, a f-cking broke college student bc my college didnt provide the software I needed to do one of their assignments and just wanted me to find it myself

11 April 2026
Unprompted review
pdfFiller logo

Reply from pdfFiller

Sorry to read this! Please email support@pdffiller.com, one of our agents will make sure your subscription is fully canceled and will also arrange a full refund for you, no worries.
Our apologies if the cancelation flow was not easy for you!

Rated 1 out of 5 stars

Export SDR to PDF For Free. No it dosn't

Claims to be able to: 'Export SDR to PDF For Free'

This isn't the case. Trying to convert an sdr file gives the 'Couldn't upload due to an unsupported format' response

10 April 2026
Unprompted review
pdfFiller logo

Reply from pdfFiller

John hi! Our apologies for the confusion faced!
SmartDraw supports several extension options, actually. And depending on what you have and what you need to get, there are ways to support this conversion. Please email support@pdffiller.com, we'll do our best to assist you as soonest.
Thank you.

Rated 1 out of 5 stars

Spent 25 minutes for editing the PDF

Spent 25 minutes for editing the PDF, after all when i wanted to download the document OF COURSE it said now i need to start subscription, i thought okay screw it i already spent some time on it, did it and out of nothing edited document changed most of the letters and numbers to some random ones and destroyed all my work, so i highly dont recommend this site, and to all people who gonna spent some time for editing, please avoid this site

10 April 2026
Unprompted review
pdfFiller logo

Reply from pdfFiller

Pawel hi! Any chance you have a screenshot of this? We would greatly appreciate if you could send it over to support@pdffiller.com.
It is definitely a formatting issue, our tech support will be able to tell you more after the investigation.
Thank you in advance for your cooperation!

Rated 1 out of 5 stars

Predatory business practices.

Very predatory to place your subscription requirement AFTER a user has finished editing their document and looking to download/print. Scam company, plenty of actually free softwares that don’t require 30 day trial periods and actually just let you use their software.

10 April 2026
Unprompted review
pdfFiller logo

Reply from pdfFiller

Apologies for the confusion incurred, Dan!
Account registration and login should go prior to the actual editing, of course. Very sorry if this was not immediately obvious!
One registered, the free trial period of 30 days is entirely free, we assure you.
The choice is totally up to you, of course. Please note however that "freeware" always comes with some fine print, unfortunately. It's either disturbing ads that interrupt your document process, or questionable data security protocols, or something else.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look