I was trying to convert a Canva PDF to PowerPoint which did not work at first. However, I contacted them through Chat service and the agent, who I believe name is Harold, helped me out in minutes and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I think the agent was cordial & professional. He was closely following guidelines set for him. Today's chat with your agent centered around an incorrect charge made to my account. I don't agree... See more
Company replied
Needed to compress a file for an application but struggled to find anywhere for free, so settled on PDF house for 95p, then immediately unsubscribed otherwise I would forget to! (iykyk) Compress... See more
Company replied
The website works well and is easy to use. I contacted support regarding my subscription, and the team was extremely helpful and resolved my issue immediately. The only downside is that the font size... See more
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Company details
About PDF House
Written by the company
We believe working with PDFs should be simple and fast
📄 PDF House offers an intuitive, easy-to-use interface that lets you edit, convert, merge, split, and e-sign documents with just a few clicks.
We provide a wide range of PDF tools – from compressing large files and adding watermarks to converting PDFs to Word, Excel, JPG, and more – all in one place 📚
⚡ Upload your documents and watch them process in seconds, saving you time and effort. Built with a focus on speed, reliability, and security, PDF House helps you get your PDF tasks done quickly and safely.
☎️ And if you ever need assistance, our friendly customer support team is here to help. We’re always ready to answer questions and ensure you have a great experience with our service: support@pdfhouse.com or +1 (833) 470-2108
Contact info
United States
- (833) 470-2108
- billing@pdfhouse.com
- pdfhouse.com
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and quick customer service
12 May 2026
Unprompted review
Reply from PDF House
Hello! Thank you for your feedback. We're glad to hear that you received excellent and quick support from our team. We're always here whenever you need assistance.
Best regards,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108
Excellent support team good service
12 May 2026
Unprompted review
Reply from PDF House
Hello, Youssef!
We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future.
Best regards,
PDF House Support Team support@pdfhouse.com
Staff working very quick and good
I liked everything, the agent responded very quickly to my request and helped me solve my question, I am satisfied with such a quick response to my problem and grateful for the help
12 May 2026
Unprompted review
Reply from PDF House
Hello, Roatyslav!
Thank you for taking the time to share your feedback! We're glad to hear that our representative provided you with the assistance you needed. We strive to provide excellent service to all our customers.
Best,
PDF House Support
support@pdfhouse.com or 1 (833) 470-2108
I had to unsubscribe the service and I…
I had to unsubscribe the service and I expected a minimun of three months to pay, but instead my subscription was cancelled immediately. Which I find very positive. The agent was very helpful and courteous.
12 May 2026
Unprompted review
Reply from PDF House
Hello,
Thank you for your review! We’re glad to hear that the process went smoothly and that our agent provided courteous and helpful support throughout the experience.
If you have any questions or need further assistance, feel free to contact us—we’re always here to help!
Best regards,
Michael, PDF House Customer Support
support@pdfhouse.com or +44 808 501 3713
It was great
It was great, and the agent is really responsive. It gives a lot of options that will solve the problem you have.
12 May 2026
Unprompted review
Reply from PDF House
Hello, Arvic Chavez!
Thank you for taking the time to share your feedback! We're pleased to hear that our representative was able to address your needs efficiently. Your satisfaction is important to us.
Best,
PDF House Support
support@pdfhouse.com or 1 (833) 470-2108
Polite and helpful Agent
I am happy at the accessibility to reach out and contact an agent. The Agent response was polite and they were very helpful. The experience was seamless
12 May 2026
Unprompted review
Reply from PDF House
Hello!
Thank you so much for your kind words! We're thrilled to hear that our representative provided you with excellent service. We strive to ensure that every interaction is positive and helpful.
Best regards,
James, PDF House Support Team support@pdfhouse.com
Reply from PDF House
Hello RJ,
Thank you for your positive feedback! We are delighted to hear that you received a good, quick, and helpful response.
We truly appreciate you taking the time to share your experience. If you have any questions in the future, please feel free to contact us.
Best,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
Paid for a one-time transaction of 0.95…
Paid for a one-time transaction of 0.95 euros and a week later I get charged 50 euros. No subscription, no account. SCAM!!!!
4 May 2026
Unprompted review
Reply from PDF House
Hello William,
Thank you for taking the time to leave your review. We would like to examine the situation you described and review the billing details on your account.
Kindly share the email associated with your use of the service so we can check the subscription history and investigate further.
Best,
Emma, PDF House Billing Support
billing@pdfhouse.com or +44 808 501 3713
Great customer service experience.
The staff was amazing. My customer service rep handled my issue swiftly and didn't give me the run-around at all. I loved the service provided, but it's a bit pricey.
11 May 2026
Unprompted review
Reply from PDF House
Hello, Shi!
We appreciate your thoughtful feedback. It’s wonderful to know that the assistance you received was clear, responsive, and helpful throughout the process. Your comments are truly valuable to us.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
Reply from PDF House
Hello, Ahmed Essam!
Thank you for choosing our service and for your kind words! We're thrilled to hear that you had a positive experience. Please feel free to reach out if you need assistance in the future.
Best,
PDF House Support
support@pdfhouse.com or 1 (833) 470-2108
I expected much higher quality based on…
I expected much higher quality based on how the service is advertised, especially considering the price is quite expensive. Unfortunately, the final result was not noticeably different from free online tools. There was no clear added value in terms of output quality. What made the experience more frustrating is that there is no proper trial option — you are required to pay first before even seeing the actual result quality. Very disappointing overall.
11 May 2026
Unprompted review
Reply from PDF House
Hello,
Thank you for sharing your feedback. We’re sorry to hear that the final result did not meet your expectations.
Your comments regarding output quality, pricing expectations, and the trial experience are valuable, and we will share them with our team as we continue improving the service.
If you have any additional questions or need assistance, please feel free to contact us at +1 833 470 2108 or billing@pdfhouse.com.
Best regards,
Alex, PDF House Support
billing@pdfhouse.com or +1 833 470 2108
The Agent rep that helped me with my subscription
The Agent rep that helped me with my subscription error was very helpful and quickly rectified my issue. Excellent customer service team.
10 May 2026
Unprompted review
Reply from PDF House
Hello John,
Thank you for your feedback! We are glad to hear that your issue was resolved quickly and that you were satisfied with the support you received. Your kind words motivate us to continue providing helpful and efficient service.
Best,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108
great support
5 stars for the support agent that with much patience and perseverence helped me through the tecnical problem I had with my document query. Well managed!
10 May 2026
Unprompted review
Reply from PDF House
Hello Eleftheria,
Thank you for your wonderful feedback! We are thrilled to hear that our support agent demonstrated patience and perseverance in helping you through your technical document issue.
We truly appreciate you acknowledging the well‑managed support. If you ever need assistance again, we’ll be here with the same dedication and care.
Best,
Michael, PDF House Support
support@pdfhouse.com or +44 808 501 3713
Scam company
Scam company. They propose free trial but even if you cancel subscription during trial they will continue to charge your card
Be aware that you received email confirmation of subscription cancelation.
Check your credit card after few days you cancel subscription for unexpected charges.
10 May 2026
Unprompted review
Reply from PDF House
Hello,
We’re concerned to hear about your experience, as this is not typical for our service. We would like to review your account and clarify the subscription and billing activity you mentioned.
At the moment, we’re unable to locate your information, so please share your email address and any relevant details so we can investigate further.
Best regards,
Michael, PDF House Billing Support
billing@pdfhouse.com or +44 808 501 3713
I wanted to convert 1 document to…
I wanted to convert 1 document to compress PDF and paid 1.95€ for this. That I authorized on 2 May. On 9th May they took out 39 € from my account for somenthing ( God only knows what ) that has not been authorised by me. I was horrified as i only needed 1 document. I have just written to tehm asking for a refund and I am waiting to hear back on their response. They have been quick to reply
I HAVE JUST HEARD BACK TO SAY I WILL GET A FULL REFUND. THANKS SO MUCH PDF HOUSE
10 May 2026
Unprompted review
Reply from PDF House
Hello Edward,
Thank you for taking the time to leave your review. We would like to examine the situation you described and review the billing details on your account.
Kindly share the email associated with your use of the service so we can check the subscription history and investigate further.
Best,
Emma, PDF House Billing Support
billing@pdfhouse.com or +1 833 470 2108
Online services so good this guy guide…
Online services so good this guy guide me properly
10 May 2026
Unprompted review
Reply from PDF House
Hello, Rasel!
We're pleased to hear that our representative was able to assist you effectively. Your satisfaction is important to us, and we're glad that we could meet your needs.
Best regards,
PDF House Support Team support@pdfhouse.com
Agent was very helpful and attentive…
Agent was very helpful and attentive with my request.
9 May 2026
Unprompted review
Reply from PDF House
Hello Shaun,
Thank you for your wonderful feedback! We are so pleased to hear that our agent was very helpful and attentive to your request.
We truly appreciate you taking the time to acknowledge their support. If you have any more questions, we are always here to help.
Best,
Michael, PDF House Support
support@pdfhouse.com or +44 808 501 3713
Charged 39€ from my creditcard without…
Charged 39€ from my creditcard without my athorisation.
Scam. I think i did not give then my card but paid via google pay (fee of like 1€ for signing some document) but they were able to fetch it and used it without premission.
8 May 2026
Unprompted review
Reply from PDF House
Hello Max,
Thank you for sharing your feedback. We understand how unexpected charges can be frustrating. Please note that subscription details, including trial periods and renewal terms, are outlined in the subscription agreement. We encourage you to reach out to our billing team directly at billing@pdfhouse.com or +44 808 501 3713 so we can review your case and assist you further. Your satisfaction is important to us, and we're here to help resolve any issues.
Best,
Emma, PDF House Billing Support
billing@pdfhouse.com or +44 808 501 3713
Great Customer service
Customer service agent was knowledgeable and efficient.
8 May 2026
Unprompted review
Reply from PDF House
Hello, Ki!
We're delighted to hear about your positive experience with our representative! Providing exceptional service is our top priority, and we're glad that we could assist you effectively.
Best regards,
PDF House Support Team support@pdfhouse.com
It's unclear whether my refund request can be processed
I was not aware that the subscription would automatically start after the 7-day trial period, as I only intended to use PDF House once.
I have already submitted a refund request, but it is still unclear whether my refund can be processed. I would appreciate it if you could confirm whether I am eligible for a refund of JPY 8,499.
Thank you for your assistance.
8 May 2026
Unprompted review
Reply from PDF House
Hello Ayumi,
We appreciate you bringing this to our attention. We understand that you would like clarification regarding your submitted request.
For detailed information about your case and the current status of your request, please reach out to our billing team at +1 833 470 2108 or billing@pdfhouse.com. They will provide further assistance.
Best regards,
Alex, PDF House Support
billing@pdfhouse.com or +1 833 470 2108
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