The payment method is deceiving. I payed by Visa. The debt was made to my account, but it didn't work and I had to pay by GPay to have the file downloaded.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Reliable management of my request. Fast reply of the pdfleader.com service department. My worries about falling into an internet trap have disappeared.
Company replied
I only needed the service as a once-off. The converter worked really well and was very easy to use. I paid for a one week subscription just to get the one image converted. As I will not need it again... See more
Company replied
Quick reaction. I had used the trial version on 10th May and requested for not to charge any amount for now. In future, if i need will revert and appreciate excellent service. I had used my card endi... See more
Company replied
4.2
Great
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
it's confusing to me
2 June 2026
Reply from Pdfleader
Dear Terry!
Thank you for bringing the issue to our attention.
We strive to provide a transparent and user-friendly experience, and we apologize if our process fell short of your expectations. Your feedback is valuable to us, and we'll use it to improve our services.
Please reach out at social@pdfleader.com with your thoughts on how we can make the product more appealing to you.
Reply from Pdfleader
Dear Abbie!
Thank you very much for taking the time to share!
Nothing brightens our day like hearing that PDFLeader helped someone. We strive to maintain the highest quality standards for our customers.
We truly appreciate your support and look forward to continuing to provide excellent service.
It was great
2 June 2026
Reply from Pdfleader
Dear Grace!
Thank you for the great review.
We are delighted to hear that you are satisfied with our product. Ensuring your satisfaction is our top priority, and we are pleased to have met your expectations.
We thank you for your devotion and hope you keep using the service!
What a shameful scam
What a shameful scam. My 85 year old father got scammed and has been debited monthly after a #free trial# offer. Obviously pdf leader is saying too bad it was written in our sales conditions, he should have known better! What a great way to treat customers!
1 June 2026
Unprompted review
Reply from Pdfleader
Dear Valued Customer!
We are sorry to hear you think this way, but thank you for the feedback.
We want to emphasize that charges can only be incurred upon your agreement to the subscription conditions and subsequent confirmation.
If you believe there has been a misunderstanding or issue, please contact our support team at social@pdfleader.com. We are committed to addressing any concerns and improving our service.
Satisfied customer service provided by…
Satisfied customer service provided by the customer service department within the quick response and take the relevant actions.but in the meantime when I write this comment i still haven’t received any notice about my refund,but i have 100% sure you will provide me to most preferred solution for my matter
2 June 2026
Reply from Pdfleader
Dear Sethmina!
We truly appreciate your feedback regarding our customer service team!
It's gratifying to know that their efforts to assist you were recognized and contributed positively to your experience. We remain committed to providing exceptional support and ensuring your satisfaction.
Your kind words mean a lot to us, and we’re grateful for your review!
excellet Customer support
2 June 2026
Reply from Pdfleader
Dear Absar!
Thank you for recognizing our customer service team!
We work hard to provide the best support possible, and it’s rewarding to know that it made a difference in your experience.
We appreciate your feedback and hope to serve you again in the future!
Reply from Pdfleader
Dear Chandra!
Thank you for sharing your experience.
We’re glad to hear the cancellation process went smoothly for you and that everything worked as expected. Making things simple and straightforward is important to us.
We’ll be right here whenever you need us again!
GOOD EXPERIENCE
2 June 2026
Reply from Pdfleader
Dear Valued Customer!
Thank you for choosing our product.
It was a great pleasure to read your review. We truly appreciate your feedback, and we wouldn't be growing without customers like yourself who support us.
We wish you and your loved ones all the best.
Reply from Pdfleader
Dear Fabian!
Thank you so much for sharing your experience with us!
We’re delighted that you found our service fast and easy to use! Your satisfaction is our priority, and we’re pleased to know that we were able to deliver a seamless experience.
Thanks again for choosing us!
Reply from Pdfleader
Dear Amrita!
Thanks for your support!
It's a pleasure to get such reviews. We are always striving to improve our products and will continue to work on providing a great experience, new features, and improvements with updates.
Thank you for caring and helping to make our service awesome.
transparency`!
2 June 2026
Reply from Pdfleader
Dear Hans!
We’re grateful for your feedback!
It’s rewarding to know that you had a positive experience with our product. Your satisfaction means a lot to us and encourages our team to continue working on delivering transparent and useful solutions.
Thank you for taking the time to leave a review and for being with us!
Reply from Pdfleader
Dear Alice!
Thanks for the review and for also providing your feedback here!
Our customer service team will be glad to know that their dedication to helping you was noticed and appreciated!
Your comments help us ensure every experience is even better than the last.
Quick and honest
2 June 2026
Reply from Pdfleader
Dear Aline!
Thank you for recognizing our customer service team!
We work hard to provide the best support possible, and it’s rewarding to know that it made a difference in your experience.
We appreciate your feedback and hope to serve you again in the future!
Good,Eeasy and fast response
2 June 2026
Reply from Pdfleader
Dear Nurul!
Thanks for the review! We appreciate it!
We’re excited to learn that you found our service user-friendly and fast! Creating a seamless and intuitive experience is essential to us, and your positive feedback confirms that we’re achieving our goal.
We look forward to assisting you again whenever you need us!
Reply from Pdfleader
Dear Valued Customer!
Thank you so much for your feedback!
We’re really happy to hear that PDFLeader was able to help you. It’s always our goal to make things as easy and smooth as possible for our users, and your message reassures us that we’re on the right track.
We truly appreciate you taking the time to share your experience!
Reply from Pdfleader
Dear Dominic!
Thank you very much for your review!
It’s wonderful to hear that our service was easy for you to use! We put a lot of effort into creating an intuitive experience, and your feedback reassures us that we’re on the right track.
Thank you again for your trust!
Good and super easy
2 June 2026
Reply from Pdfleader
Dear Arai!
Many thanks for your encouraging feedback!
We’re so glad to hear that you found our service easy to use. Making things simple for our users is always our goal.
Wishing you continued ease and efficiency with every use!
Reply from Pdfleader
Dear Valued Customer!
Thank you for staying with us and being our loyal customer.
We are thrilled to hear that you found our product to be efficient, fast, and easy to use! Our team is continually striving to enhance our service further, and your feedback motivates us to keep improving.
Wishing you all the best!
Its very precise and fine service.
2 June 2026
Reply from Pdfleader
Dear Sanjeev!
Thank you for your feedback.
We’re glad to hear you find the service precise and reliable. It’s important to us that the experience feels accurate and consistent for our users.
We appreciate you taking the time to share your thoughts and hope the service continues to meet your expectations.
Reply from Pdfleader
Dear Burkhardt!
Thank you so much for sharing your experience with us!
We’re delighted that you found our service fast and easy to use! Your satisfaction is our priority, and we’re pleased to know that we were able to deliver a seamless experience.
Thanks again for choosing us!
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