PDN Reviews 

1,638
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Worst delivery service ever. You can only contact them through email, but you will receive nothing but automated responses repeatedly confirming that the package was marked as delivered. I was h... See more

Company replied

Rated 1 out of 5 stars

They stated that my house is not foundable (?) and after that I cannot reach them in any way to discuss where my package is and/or when a new attempt will be done. No customer communication whatsoever... See more

Company replied

Rated 1 out of 5 stars

PDN Express delivered my parcel to the wrong address. The delivery email contained a photo of a house with the same number as mine, but it was clearly not my house and was around a 10-minute walk away... See more

Company replied

Rated 5 out of 5 stars

After an urgent message to the customer service, I got an immediate reply. My issue was resolved faster than I had expected. Aside from my issue, my parcel was delivered on the given time estimat... See more

Company replied

1.8

Poor

TrustScore 2 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 24 hours

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1.8

All reviews

(1,638)

1,190 reviews in the last 12 months

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Rated 1 out of 5 stars

This company is a joke

This company is a joke. I ordered something a month and a half ago, and it has been out for delivery for 22 days. No answer whatsoever when contacting their 'customer support' service. Stay away.

22 May 2026
Unprompted review
Rated 2 out of 5 stars

Maybe AliExpress should take another look at this delivery method

I received an e-mail notification that the package had been delivered. There was also a photo attached, showing the package halfway in the mailbox. When I got home, I didn’t find anything in the mailbox. When I unlocked the front door with my key, I found a package on a chair—it turned out to be my package. Just then, a couple of neighbors came in; they had found the package on the ground in the hallway, that is accessible to everyone, and placed it on this chair.
Maybe AliExpress should take another look at this delivery method.

17 June 2026
Unprompted review
Rated 1 out of 5 stars

Worst company I've ever worked with

Worst company I've ever worked with. Phone does not works, email they dont reply.
The delivery is terrible, lying about saying that is not possible to deliver in my address, but I live in de centrum of the city.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

If I could have given less than 1…

If I could have given less than 1 star, I would. The lack of professionality of this forwarding company is deeply disappointing. Instead of delivering to my neighbors, they just threw the package on my front lawn. The delivery person even had the guts to take photos of this. Avoid at all costs!

2 June 2026
Unprompted review
Rated 1 out of 5 stars

They delivered the package on the street

They delivered the package to someone else and write down delivered at the reception to someone while my the pictures shows clearly left it on the street, this is the second time with this company please stay away the worst company ever

28 May 2026
Unprompted review
Rated 1 out of 5 stars

Package is just sitting in their warehouse..

My package from AlieExpress is literally just sitting at their warehouse for days and should have been already delivered days ago. I ordered because I needed my package on the delivery date. Their phone number goes straight to a voicemail inbox that says “this voicemail inbox is full”.

28 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company

Order arrived at their facility (The Hague, Netherlands) on 2026-05-18, since then absolutely nothing. No updates, no replies to mail, voicemail is full.

What a terrible company.

18 May 2026
Unprompted review
Rated 4 out of 5 stars

After reading all the negative reviews…

After reading all the negative reviews i got little worried that my package may not be delivered. However after 2 days of out for delivery it’s delivered.

Suggestion to logistics company is that they should work on improving their tracking system.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Worst company ever.

The tracking went horrible. I send them emails to ask requesting if they couldnt ring my bell. No replies. They actually throw your package to your door, snap a picture and leave. My friend even had that they had thrown her package over her yard and once in HER OWN GARBAGE. This company needs to be shut down. Worst company ever.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

1 star is too much

1 star is too much. They send me a photo via email of a front door to prove they delivered a package , this was not even my door!
This delivery service should not have a license

30 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam or Gross Negligence

I was at home, the doorbell was never rung, they took pictures of the house and the package but not together in one frame. The package was nowhere to be found. (Still not sure if they were actually there with or without an actual package, or wether they used google streetwiew to take a picture). Either this is a sophisticated scam where this company works for illegitimate sellers from China etc and drive around and takes pictures of delivery adresses so the illegitimate sellers can claim they did deliver, or this company hires the most careless and incompetent delivery drivers that leave packages on the street in front of your house without ringing the bell. I come to this conclusion because most other negative reviews describe the same scenario of a picture taken, no doorbell ring, no package to be found.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

The dumbest delivery company ever

The dumbest delivery company ever! I work with PostNL and I've never heard of a package being delayed for two weeks. They don't even deliver packages if the recipient isn't home; they deliver them to the neighbors. I'm extremely disappointed with this company.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

stupid delivery service

stupid delivery service. As the rest they declare that they will deliver your parcel the same day. But they will not. Will not tell when will a delivery guy come, at the end of the day they will write something like "Unable to Deliver - Recipient not found" and attach a few bad photos of your parcel with a road as a background what actually means nothing to you.

13 March 2026
Unprompted review

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