PDSA Reviews 3,200

PDSA offer an amazing service which has helped my pets massively. All the staff there do a great job.

Fantastic service very fast and friendly. Very good advice. Vets are 1st class.

These guys are really special
Not much left about the UK to be proud of, but libraries and the National PDSA are two of them
My dog is my life, literally my reason for getting out of bed
I couldnt manage my mental health without her
Knowing that if she falls sick or is injured, I can get her to the PDSA and her care is assured, regardless of my financial status, is priceless peace of mind
My girl Gu and I owe this group so much
Anyone reading testimonies to the PDSA please consider a one off donation or perhaps a gift in your will
Whats not to love about a group who sole remit is to provide free care and treatment to pets in crisis, whos owners are struggling.

A great experience at the new hospital in Thamesmead. Staff very friendly

Always a great service at Pdsa Tollcross, staff & vets are very pleasant & helpful, always make you feel welcome, answer any questions you may have. A+ service.

The people at the PDSA don't like me because I speak my mind and they want to be in charge. They work for me (the public). When I phone up and they don't like what I say they hang up on me. I've told them I suffer from anxiety and depression and I'm likely to get irate but they don't care, they just ask for money,they couldn't care less about the animals. I was sitting in the waiting room the other day and one receptionist was peeping round her computer at me which is a disgrace to treat clients like that,I said,yeah I'm still waiting. The only person I have respect for is Maisie the vet I see,she is brilliant and she listens to what I have to say because I know my cat better than all of them. There are two receptionists there that if I was the boss they wouldn't have a job. They talk to you like something they have stepped in. 🤬

This is a fabulous organisation and without their care and diligence to look after our pets I doubt a lot of pets would survive, the care and dedication they give is amazing and all I can say is a big thank you for all they do.

So pleased with them they were so through with my cat and put me at ease everyone from reception to vet were so friendly and my cat has improved so much.

N brilliant service and well looked after there they listen

The pdsa are very helpful and a peace of mind knowing I have a vet to take to that I am not afraid of what I would be charged being disabled and a pensioner I always give what I can to my visit god bless the pdsa

Thank you all so much for the care you given to our chika xxx

Quick emergency advice, appointment the next day after speaking to a vet and then immediate treatment. Was sent home knowing everything he needed to recover.

Don’t know what I would’ve done without the P.D.S.A. being there to help me with my dog when she had an accident.

PDSA Tollcross is an amazing surgery. Staff are lovely. The vets themselves explain thing so well and more than happy to answer all of your questions.

I can't speak more highly of the staff /teams at the Pdsa, every member of staff I've ever encountered in the past 5 years from the wonderful customer service team, with special Thanks to the most recent and really Wonderful lady Vera who helped me out with some technical issues I was having when filling in the online form, to the reception staff and of course the clinical staff and assistants, they are quite wonderful each & all of them and continue to provide an unfortunately necessary but fantastic service to those who require their help and they do it with a rare commitment to do everything they can from offering sound advice on their helplines to giving those in need of urgent & or long-term care what they need, when they need it. Five Stars well deserved

I respect the PDSA for their affordable treatment and how compassionate the vets are, but as it stands the treatment provided for small pets just isn't great.

They will have people with guinea pigs, rabbits, hamsters etc. waiting in that room full of loud dogs for over an hour. It has happened to me on several occasions. That alone can cause significant harm to a poorly small pet.

Then there's the treatments they offer, which is pretty much summed up as a general health check and antibiotics. I don't understand why they accept small pets when it's clear they're not equipped for them.

Dealt with my issue promptly, very polite and helpful.

Absolutely amazing, friendly and caring service

If it wasn’t for the PDSA I don’t know how folks on low incomes would be able to to care for there pets as I know I couldn’t afford to go to the local vets and the vets themselves are super they really are I always leave as much as I can towards my pets treatment