I use these around the house daily. Definitely helps my balance and super comfortable. easy to get use to the feel- its definitely different than most sneakers. only draw back is i wish the padding i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the footwear. I had knee replacement surgery and my balance and flexibility suffered. My therapist was wearing a pair and when I asked about them, she said that I might benefit from wearing the... See more
I had questions about the comparison among a number of different styles of Peak's shoes. I corresponded with Nikko of its Customer Support Team via a number of emails. I appreciate Nikko's patience... See more
Company replied
Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her aga... See more
Company replied
Company details
About Peak Footwear
Written by the company
Welcome to Peak Footwear! Discover innovative barefoot shoes designed for ultimate comfort and foot health. Experience the difference today!
Shop Now Learn More About Us Contact Us Special OfferAbout Peak Footwear
At Peak Footwear, we are passionate about delivering high-quality barefoot shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.
Contact info
1007 N Orange St. 4th Floor, 19801, Wilmington, United States
- info@peak-footwear.com
- peak-footwear.com
4.4
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
NIKKO wrote me and refunded money that…
NIKKO wrote me and refunded money that should have been the 15% offered but somehow didn’t get to my order. I wrote and asked for it and she/he responded right away with the original offer and refunded that amount. I appreciate the quickness and caring service Nikko gave me.
16 May 2026
Unprompted review
Reply from Peak Footwear
Hi Mary,
Thank you so much for your thoughtful feedback! We’re so glad to hear that Nikko was able to respond quickly and help resolve the issue with your discount refund. Providing caring, prompt, and reliable service is very important to us, and your kind words mean a lot.
We’ll be sure to share your appreciation with Nikko. Thank you again for your support and for taking the time to share your experience!
Warm regards,
The Peak Footwear Team
Great customer service
Great customer service! Thank you for a speedy correction to my order!
Christina😊
16 May 2026
Unprompted review
Reply from Peak Footwear
Hi Christina,
Thank you so much for your kind feedback! We’re delighted to hear that you had a great customer service experience and that we could quickly correct your order. We truly appreciate your support and are always happy to help! 😊
Warm regards,
The Peak Footwear Team
Your shoes enabled me to go back to trail walking
Your shoes enabled me to go back to trail walking! I am 86-years old, and I had stopped walking the trails around Ottawa because my hard-soled shoes made me feel unsteady when the terrain was uneven. On a recent trip to Vancouver and Bowen Island, I decided to try again, but this time , I wore your shoes. I had to get used to feeling the unevenness of the trail, but once I did, and the wide toes, I regained my confidence. My only problem was my shoes were not waterproof. I solved that problem by purchasing a waterproof pair. I now can walk the trails around Ottawa and continue to enjoy on of my favorite pastimes. Thank you, Peak Footwear!
Adele, proudly Canadian
15 May 2026
Unprompted review
Reply from Peak Footwear
Hi,
Thank you so much for sharing your inspiring story, Adele! We’re truly honored to hear that our shoes helped you regain the confidence to return to trail walking and enjoy one of your favorite pastimes again.
Your journey from Vancouver and Bowen Island back to the trails around Ottawa is wonderful to hear, and we’re especially happy that the wide toe design and natural feel made such a positive difference for you. We also appreciate your honest feedback about waterproofing and are glad you found the perfect solution with a waterproof pair.
Thank you again for your kind words and support. Wishing you many more joyful and confident walks ahead.
Warm regards,
The Peak Footwear Team
I love these shoes and have 5 pairs of…
I love these shoes and have 5 pairs of them! They are totally awesome!
11 May 2026
Unprompted review
Reply from Peak Footwear
Hi Karen,
Thank you so much for your amazing support! We’re absolutely thrilled to hear that you love your shoes and already have 5 pairs — that truly means the world to us! 😊
We’re so happy you’re enjoying them and appreciate you being such a valued part of the Peak Footwear family. Enjoy every step!
Warm regards,
The Peak Footwear Team
These are so comfortable
These are so comfortable! It really is like going barefoot. Which also means if you’re walking on rough terrain you feel that too. That’s the only drawback. It feels weird when you go back to thick soled shoes 😅. I like them and have been wearing them everyday!
30 April 2026
Unprompted review
Reply from Peak Footwear
Hi Marlene,
Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying the comfort and natural feel of your barefoot shoes. It’s great to know they’ve become part of your everyday routine!
You’re absolutely right — the barefoot experience can take some getting used to, especially when switching back to thick-soled shoes 😅. We truly appreciate your honest feedback and are so happy to hear you’re loving them overall.
Thanks again for your support!
Warm regards,
The Peak Footwear Team
Edward, most helpful.
Edward, from customer service, was very prompt responding to my email queries about your promotion.
A very helpful employee as far as I was concerned.
We all need to employ more like him!
Sue K
15 May 2026
Unprompted review
Reply from Peak Footwear
Hi Sue,
Thank you so much for your kind words and thoughtful feedback! We’re delighted to hear that Edward was prompt, helpful, and able to assist you with your questions about our promotion.
We’ll be sure to share your compliments with him — recognition like this means a great deal to our team. Thank you again for your support and for taking the time to share your experience!
Warm regards,
The Peak Footwear Team
These shoes literally transform your feet!
I love the style, outstanding design, and quality comfort you always get with Peak Footwear! However, the best features is the value for the price and the transformation to your feet!!!
28 April 2026
Unprompted review
Reply from Peak Footwear
Hi Sherii,
Thank you so much for your amazing feedback! We’re thrilled to hear that you love the style, design, and comfort of your Peak Footwear. It means a lot to us that you also see the value and feel such a positive transformation for your feet.
Your support and kind words truly inspire our team. Thank you for being part of the Peak Footwear family!
Warm regards,
The Peak Footwear Team
I love my Peak Footwear
I love my Peak Footwear! I’ve received several compliments on them .
14 May 2026
Unprompted review
Reply from Peak Footwear
Hi Michelle,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your Peak Footwear and that you’ve been receiving compliments on them.
We truly appreciate your support and hope you continue enjoying both the comfort and style!
Warm regards,
The Peak Footwear Team
Lost Delivery
I reached out via email to inform company I had not received my shoes yet I was notified they had been delivered. This was on a weekend. Helen promptly responded with additional info as to where they had been delivered which through no fault of your company was a house a couple blocks away. I went to that house and was told they had not been delivered there. I let her know this and asked which delivery company ya'll used. Before she could answer the man of the house a couple blocks away brought my shoes to me stating his mother had received the pjg but didn't let him know. I appreciated Helen's prompt response and effort to resolve this issue.
10 May 2026
Unprompted review
Reply from Peak Footwear
Hi Judy,
Thank you so much for sharing your experience! We’re sorry for the confusion with the delivery, but we’re very happy to hear everything was finally resolved. We truly appreciate your patience throughout the situation.
Helen will be especially grateful for your kind words. Providing prompt and helpful support is very important to us, and we’re glad she was able to assist you quickly while working toward a solution.
Thank you again for your support, and we hope you enjoy your shoes!
Warm regards,
The Peak Footwear Team
I am submitting my review for this…
I am submitting my review for this product once again. This time, I want to express my gratitude—yet again—to the customer service team for the assistance they provided. On this occasion, I received the shoes much faster, and I am delighted because I finally have the correct size. I highly recommend this type of footwear, especially to seniors, as it makes walking feel much more comfortable. Thank you, Nikko; thank you, everyone. Blessings 🙏
13 May 2026
Unprompted review
Reply from Peak Footwear
Hi Silvia,
Thank you so much for taking the time to update your review and share your experience with us again! We’re truly happy to hear that your shoes arrived much faster this time and that you finally received the correct size.
Your kind words about our customer service team, especially Nikko, mean a lot to us. We’re also grateful for your recommendation and love hearing that the shoes are helping make walking more comfortable, especially for seniors.
Thank you again for your support and blessings. We wish you many more comfortable steps ahead!
Warm regards,
The Peak Footwear Team
Beware of this China company
I ordered 2 pairs and both were broken just trying them on. I asked for a refund...then I was given the option to get 2 more pairs. It's been over a month and I'm still trying to resolve this. Although they advertise being in Delaware, they are not. My first package came with a return address in CA. The tracking was in another country. It's coming this time, very, very, very slowly. The company is a joke, they are in China and the shoes are junk. Beware and know what you're ordering. Customer service, wherever they are answer you reasonably quickly but never actually DO anything. I'm just trying to save someone from having my experience. If my review helps you make a better decision then my time has not been wasted.
14 May 2026
Unprompted review
Reply from Peak Footwear
Hi Kathy,
We’re very sorry to hear about your experience and understand your frustration. This is not the level of quality or service we aim to provide. We appreciate you taking the time to share these details, as customer feedback helps us improve both our products and support process.
We sincerely apologize for the delays and inconvenience surrounding your replacement order and refund request. Our team would still like the opportunity to make this right for you. Please reach out to us directly with your order details so we can review your case again and work toward a proper resolution.
Thank you again for your honest feedback.
Warm regards,
The Peak Footwear Team
I almost missed out on a BOGO sale…
13 May 2026
Unprompted review
Reply from Peak Footwear
Hi Merlene,
Thank you for sharing your experience! We’re so glad you didn’t miss out on the BOGO sale. We hope you’re enjoying your purchase, and we truly appreciate your support!
Warm regards,
The Peak Footwear Team
Reply from Peak Footwear
Hi Heather,
Thank you for your wonderful feedback! We’re so happy to hear that Helen was extremely nice and helpful. We’ll be sure to share your kind words with her — she’ll truly appreciate it!
Warm regards,
The Peak Footwear Team
Their customer service is some of the…
Their customer service is some of the best. Delivery was fast. I will be ordering again.
1 May 2026
Unprompted review
Reply from Peak Footwear
Hi Judy,
Thank you so much for your kind feedback! We’re delighted to hear you had a great experience with our customer service and fast delivery. We truly appreciate your support and look forward to serving you again soon!
Warm regards,
The Peak Footwear Team
This may sound crazy
This may sound crazy, but when I first purchased my first pair of barefoot shoes, they sat in their bag on my table. They looked so different. Fast forward to a couple months ago. I was taking a lengthy cruise overseas and needed to pack light. So out of the bag they came and into my suitcase! The ship I sailed was huge so definitely a lot of walking. My sneakers weren't cutting it and had become uncomfortable. My dress shoes were unbearable!
Here came my barefoot shoes! Wow! Were they ever so comfortable. My feet and legs stopped hurting. My back was not bothering me. I could walk pain-free! I wore them everyday and everywhere even to "formal" night. ( My first pair is white. I wore them with my cocktail dress. )I had so my compliments on my barefoot shoes. And even more fun, I met a lot of barefoot shoe fans everyday who also raved about how comfortable these for them. Several ladies told me they had them in multiple colors.
If you haven't tried them, please treat your feet ( back and legs too) to a new great experience.
The only thing I regret is not getting them out of their bag and on my feet sooner.
29 March 2026
Unprompted review
Reply from Peak Footwear
Hi Dicksy,
Thank you so much for sharing your experience! We absolutely loved reading your story. It’s amazing how something that felt so different at first became your go-to comfort shoe during such an important trip. We’re especially happy to hear your feet, legs, and back all felt better while wearing them.
We also love that you styled your white barefoot shoes with a cocktail dress for formal night — that sounds both elegant and comfortable! 😊
Thank you again for your thoughtful review and for encouraging others to give barefoot shoes a try. We’re thrilled you finally took them out of the bag and onto your feet!
Warm regards,
The Peak Footwear Team
Fast response and awesome help
Fast response and awesome help. Thank you for your time
12 May 2026
Unprompted review
Reply from Peak Footwear
Hi Vicki,
Thank you for your kind words! We’re glad we could help and provide a fast response. We truly appreciate your support.
Warm regards,
The Peak Footwear Team
Reply from Peak Footwear
Hi Cynthia,
Thank you for your great feedback! We’re happy to hear you enjoyed the good deals, quick delivery, and comfortable shoes. We truly appreciate your support and hope you continue loving your footwear!
Warm regards,
The Peak Footwear Team
Maddie
Maddie, the Peak representative, was very prompt in replying and was very courteous. The wrong boots were shipped and she had the order reviewed, snd the corrected order shipped within a few days. Great customer service.
11 May 2026
Unprompted review
Reply from Peak Footwear
Hi,
Thank you for sharing your experience! We’re so glad Maddie was able to assist you promptly and courteously in resolving the issue with your order. Providing great customer service is very important to us, and we’re happy to hear the corrected order was shipped quickly.
We truly appreciate your patience and support!
Warm regards,
The Peak Footwear Team
Reply from Peak Footwear
Hi,
Thank you for your feedback! We’re glad to hear you received a quick response and found our support helpful. We truly appreciate your support!
Warm regards,
The Peak Footwear Team
The Customer Support Team member Rizza…
The Customer Support Team member Rizza was very prompt to get my response back so quickly. It was written in a very clear way as well.
11 May 2026
Unprompted review
Reply from Peak Footwear
Hi Vanna,
Thank you for your kind feedback! We’re so pleased to hear that Rizza responded promptly and communicated everything clearly. We’ll be sure to share your appreciation with her.
Thank you for choosing us!
Warm regards,
The Peak Footwear Team
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