Peak Footwear Reviews 

2,078
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,492 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its exceptional comfort, often noting significant improvements in balance and relief from foot, knee, and back pain. Many appreciate the high quality of the footwear and its stylish designs, making walking more comfortable and enjoyable. The customer service and staff are frequently highlighted as outstanding, with employees being patient, professional, and quick to resolve issues. However, some customers also noted issues with sizing inconsistencies, order fulfillment problems like incorrect items or lost shipments, and product quality concerns such as flimsiness or lack of support. A few reviewers also mentioned difficulties with returns or a lack of effective resolution from customer service.

What people talk about most

Product

Users describe positive interactions with product, with many expressing strong satisfaction and love for the... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the comfort and support of the footwear,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers finding the ordering process easy... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the attentiveness and... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use these around the house daily. Definitely helps my balance and super comfortable. easy to get use to the feel- its definitely different than most sneakers. only draw back is i wish the padding i... See more

Company replied

Rated 5 out of 5 stars

I had questions about the comparison among a number of different styles of Peak's shoes. I corresponded with Nikko of its Customer Support Team via a number of emails. I appreciate Nikko's patience... See more

Company replied

Rated 5 out of 5 stars

Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her aga... See more

Company replied

Rated 5 out of 5 stars

I love my shoes, so comfortable, I feel more grounded, never worry about my balance anymore. Love wearing them to work, (Dr's office), walk a lot around office. My feet never hurt!! Wish I could buy o... See more

Company replied


Company details

  1. Shoe shop
  2. Shoe Wholesaler

About Peak Footwear

Written by the company

Peak Footwear Banner

Welcome to Peak Footwear! Discover innovative barefoot shoes designed for ultimate comfort and foot health. Experience the difference today!

Shop Now Learn More About Us Contact Us Special Offer

About Peak Footwear

At Peak Footwear, we are passionate about delivering high-quality barefoot shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(2,078)

1,450 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My friend loves his shoes

My friend loves his shoes. It's like nothing he's ever wore. His girlfriend wants a pair. This company won't break the bank and shoes are made very well,if you haven't tried them your missing out Get them before your size is gone.

21 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Shirley,

Thank you so much for your fantastic feedback! We're thrilled to hear that your friend loves his shoes and that they've provided a comfort experience unlike anything he's worn before. It's great to know his girlfriend is interested in a pair as well! We truly appreciate your kind words about the quality and value of our footwear.

Thank you for recommending us, and we hope you and your friends continue to enjoy every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I am 73 and I absolutely love my Peaks

I am 73 and I absolutely love my Peaks. I have 3 pair and I am getting ready to order my 4th. I want them in every color! I am a walker. I try to walk a couple miles everyday. These have made such a difference with the strength in my legs. I don’t get as tired and I can walk longer and farther than before. I recently went on a cruise and I could not believe how many women I ran into with peaks on when we were out on our excursions hiking through the rain forest in Grand Turks and throughout the city of Puerto Rico. I am so glad I found these.

9 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Connie,

Thank you so much for your wonderful review! We're thrilled to hear how much you love your Peak shoes and that you're already preparing to order your fourth pair! It's especially rewarding to know that they have helped make your daily walks more comfortable and enjoyable, allowing you to walk longer and farther with less fatigue.

We also love hearing that you spotted so many fellow Peak wearers during your cruise adventures! Thank you for sharing your experience and for being such a loyal customer. Your support means the world to us, and we hope you continue to enjoy many more comfortable miles in every color you choose!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Impressed

Not only was the response prompt, it was very detailed. Thanks Helen!

9 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you for your kind feedback! We're delighted to hear that Helen provided a prompt and detailed response to your inquiry. We'll be sure to share your appreciation with her.

Thank you for your support, and please don't hesitate to reach out if we can assist you again in the future!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I am amazed at how good they feel and…

I am amazed at how good they feel and they are better than going straight barefoot

3 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you for your wonderful feedback! We're thrilled to hear that you're amazed by how good the shoes feel and that they're providing even more comfort than going barefoot. Knowing you're enjoying such a positive experience means a lot to us.

Thank you for your support, and we hope you continue to enjoy every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I have serious foot problems

I have serious foot problems, as I am an active 69 year old woman, who has always played tennis, now pickleball, hiked, traveled, etc. 2 years ago it all came to a screeching haut when I got 6-9 tears of faschia in each foot, and had surgery on a tendon that was crushing a nerve (which left one foot numb). My Dr said to wear the 2 most popular shoes out with a lot of cushioning. It has taken 2 years to walk without a cane. I bought your shoes after reading reviews, and thought, why not? I’ve tried everything. OMgoodness, these are the most comfortable shoes ever! I only wear them in the house on my tile floors, and still wear the cushioned ones for outside, for now. After 5 days, my feet feel amazing. Thank you so much. I love them!

8 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you so much for sharing your incredible story. We truly appreciate you taking the time to tell us about your journey and the challenges you've overcome. It’s wonderful to hear that after trying so many options, our shoes have provided you with such comfort and relief. Knowing that your feet are feeling better after just a few days and that you're enjoying wearing them around your home means the world to us.

Your determination and active spirit are inspiring, and we're honored that Peak Footwear can be a small part of helping you stay comfortable and confident. Thank you for your trust, your kind words, and your support. We wish you continued comfort and many happy steps ahead!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Edward fixed my order right away

Edward fixed my order right away. Thank you so much.

9 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Andrea,

Thank you for your kind feedback! We're so glad Edward was able to resolve your order issue quickly. We'll be sure to share your appreciation with him.

Thank you for your support, and please don't hesitate to reach out if you need anything else!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I have been told by many I walk better

I have been told by many I walk better. Need hip replacement have had knee replacement and 4 ruptured discs in my back. So I was pleasantly surprised when I tried on Peak footwear. What a difference they make.
Thank you

6 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Rena,

Thank you so much for sharing your experience! We're delighted to hear that Peak Footwear has made such a positive difference for you. Knowing that you're walking more comfortably and confidently means a great deal to us. We truly appreciate your kind words and are grateful that our footwear has helped improve your daily comfort.

Thank you for your support, and we wish you continued comfort with every step!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

Scam company! Not in the USA!

They sent the wrong size. Poor quality. Not American company. I don't believe all of these positive reviews are real. This is a scam. They know people can not pay for shipment to China. It will cost me the same amount of more than I paid for the shoes to return them. I'll never buy again.

1 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be to receive an incorrect size and to have concerns about product quality and the return process.

We take customer feedback seriously and strive to provide fair solutions whenever issues arise. We would appreciate the opportunity to review your order and concerns further to see how we can help. Please contact our customer service team directly at info@peak-footwear.com with your order details so we can look into the matter and work toward a resolution.

Thank you for bringing your concerns to our attention.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I absolutely love ❤️ these shoes

I absolutely love ❤️ these shoes. They feel like house shoes. I walk daily and when I walk with these shoes I walk faster and better. My knee doesn’t hurt anymore when I go walking.

27 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Lynne,

Thank you so much for your wonderful review! ❤️ We're thrilled to hear that you love your shoes and that they feel as comfortable as house shoes. It's fantastic to know they're helping you enjoy your daily walks, move more comfortably, and even reduce the discomfort in your knee. Hearing how our footwear is making a positive difference in your everyday life truly means a lot to us.

Thank you for your support, and we wish you many more happy and comfortable walks ahead!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I have arthritis in my feet

I have arthritis in my feet. I am so happy I discovered these shoes! I can wear them all day with no pain.

7 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Moneita,

Thank you so much for sharing your experience! We're thrilled to hear that you've found comfort in your shoes and that you're able to wear them all day without pain. Knowing that our footwear is making a positive difference in your daily life means the world to us.

We truly appreciate your support and wish you many more comfortable steps ahead!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

excellent experience

I really apreciated peak's attention and kindness all over process of changing my order

6 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Ana,

Thank you for your kind feedback! We're delighted to hear that you appreciated the attention, care, and kindness our team provided throughout the process of changing your order. Ensuring a smooth and positive experience for our customers is always our goal. We truly appreciate your support and thank you for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Awesome service

Awesome service, very comfortable shoes that I love, I even asked my homecare nurse to check out my shoes and she was amazed , she even asked to try them on and asked where I purchased them and I texted her the link to buy some for herself!! You will not be disappointed when you purchase one or more pairs !

4 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you so much for your wonderful review! We're thrilled to hear that you love your shoes and had such a great experience with our service. It's especially rewarding to know that your homecare nurse was impressed enough to try them on and ask where she could get a pair of her own!

Thank you for sharing our products with others and for your kind recommendation. We truly appreciate your support and hope you continue enjoying every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Quick and friendly

Quick and friendly

3 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Kristin,

Thank you for your feedback! We're glad you found our service quick and friendly. We truly appreciate your support!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I am a diabetic

I am a diabetic, and I have neuropathy, and my regular sneakers hurt when I walk . I tried these and my feet feel much better wearing these, my balance is also better!

27 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Betty,

Thank you for sharing your experience with us! We're delighted to hear that your shoes are providing greater comfort and helping you feel more stable while walking. Knowing that they have made a positive difference in your daily life means so much to us.

We truly appreciate your feedback and are grateful for your support. Wishing you continued comfort and confidence with every step!

Warm regards,
The Peak Footwear Team

Rated 3 out of 5 stars

Replacement without return

I have previously purchased two pairs of shows from Peak-Footwear. Getting the size right is difficult and the return policy basically stinks (purchaser must pay to send shoes back to China, about a $40 cost). After the 2nd pair also didn't fit, with much back and forth, they finally agreed to provide me with a replacement for the 2nd pair, at no cost and allowed me to keep the previous two pairs, which I have donated to a homeless shelter. The 3rd pair fits fine. Be careful what size you order, it is not likely to coincide with your normal US shoe size.

3 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you for taking the time to share your experience and feedback. We understand that finding the right size can sometimes be challenging, and we appreciate your patience while working with our customer service team. We're pleased that we were able to find a solution and provide a replacement pair that fits well.

Your comments regarding sizing and the ordering process are valuable, and we encourage customers to carefully review the sizing guide before purchasing to help ensure the best fit. We're also grateful for your generosity in donating the shoes you couldn't use.

Thank you for your support, and we hope you continue to enjoy your new pair!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

very helpful in providing closure on…

very helpful in providing closure on problem

1 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Ernest,

Thank you for your feedback! We're glad we were able to help resolve your issue and provide a satisfactory outcome. We appreciate your support and are always here if you need assistance in the future.

Warm regards,
The Peak Footwear Team

Rated 3 out of 5 stars

Dont order shoes online

I ordered three pairs of Peak footwear, three different styles, when they had a buy two get one free program. That ended up being three pairs of shoes for $99 Plus tax. Their measuring instructions encouraged you to put your foot on a piece of paper on the floor with your heel against the wall and mark the end of your toe and each side of your foot then measure those dimensions. Then you go to the size chart for each different style of shoe and based on your measurements determine which size of shoe you order for each style. Each style of shoe has a different size chart, which I find strange. However, I made the mistake of not following their measuring and sizing instructions and simply chose a half size larger than my regular shoe size. Then, when my shoes arrived, I discovered they were all too small for me. At that point I decided to try measuring rules and discovered I should have ordered a size 8 in one shoe, a 7 1/2 and another shoe, and the third style didn't even give me a size chart to go by. Keep in mind that I wear a 6 1/2 typically in an American shoe. Upon realizing what I had done, I read the return instructions and discovered that because my incorrect sizes were my fault and not their fault I was going to have to pay return shipping to China. This is per their policy. I contacted them by email, as that is the only way to contact them, and I must admit they were very prompt in responding to all of my follow-up emails, typically within a few hours. That is to their credit. I admitted to them in a customer service email that I was the one who made the mistake and they agreed to give me either 30 or 50% off a new pair. But they could not give me all my money back unless I returned the shoes to China at my expense, which upon investigation with FedEx was going to be between $312 and a little over $400 just to ship them back to China, which will not happen for obvious reasons. Another problem here is that I agreed to pay overtime with the payment plan through Affirm which has not yet started. I am trying to get that payment plan stopped but at this point in time I have not been successful. The lesson here is if they want you to measure your feet a certain way before purchase, do it. Had I done this in the beginning, I probably never would have ordered the shoes because the different sizing amongst the different styles is very strange. Now I will probably be stuck with three pairs of shoes that I cannot wear, I cannot return to China as too expensive, and I will not get my money back on unless I sell them individually through another outlet such as Facebook Marketplace. MY LESSON HERE...NEVER ORDER SHOES ONLINE. THEY WILL PROBABLY COME FROM ASIA.

1 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Jean,

Thank you for taking the time to share such a detailed review and feedback. We're sorry to hear about the sizing challenges you experienced and understand how frustrating that situation must have been. We do appreciate your honesty in sharing your experience, and we're glad our customer service team was able to respond promptly and work with you to explore available options.

Your feedback regarding sizing information, style-specific size charts, and the return process is valuable, and we'll be sure to share it with the appropriate teams for review. We continuously look for ways to improve the shopping experience for our customers.

We also appreciate your kind words about our responsiveness and customer support. Thank you again for your feedback and for giving us the opportunity to assist you.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Helen was outstanding in her efforts to…

Helen was outstanding in her efforts to help me get what I was needing. More companies need to be like Peak Footwear. Hire good people, and empower them to make decisions to help customers. I am a customer for life. And really appreciate Helen's help and attitude!!

2 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Ken,

Thank you so much for your wonderful review! We’re delighted to hear that Helen provided such outstanding support and helped you get exactly what you needed. Your kind words about our team and customer service philosophy mean a great deal to us. We believe in empowering our team to make decisions that create the best possible experience for our customers, and it’s rewarding to know that made a difference for you. We’ll be sure to share your praise with Helen.

Thank you for your loyalty and support—we’re honored to have you as a customer for life!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

These are the most comfortable sneakers…

These are the most comfortable sneakers I’ve ever worn. I’ve already got 6 pair. Always checking for their sales to get more

2 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Janice,

Thank you so much for your amazing feedback! We're thrilled to hear that our sneakers are the most comfortable you've ever worn. Having six pairs is the ultimate compliment, and we're honored to be your go-to choice.

We truly appreciate your loyalty and support, and we hope you continue to find great deals on your future favorites!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Shoes for Comfort!

The advertisement was true in that the shoes make my feet very comfortable when walking for long periods of time. I love them!

2 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Lucille,

Thank you for your wonderful feedback! We're delighted to hear that your shoes have lived up to your expectations and are providing the comfort you were looking for, especially during long walks. Knowing that you love them means a lot to us.

Thank you for your support, and we wish you many comfortable miles ahead!

Warm regards,
The Peak Footwear Team

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