No delivery tracking update from time of ordering. No advise on ETA. Just got an update from Ninja Van when the parcel arrived in the Phils. Took 10 days from ordering to delivery, acceptable if only... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The only reason for the 4 stars is it took longer to arrive than expected. I want to say it took about 14 days; not sure if this is customary. As for the bag, 5 stars! It traveled with me for 1... See more
Company replied
Pro's: - relatively fast delivery. - mostly what I was looking for - Minor cons: - as a crossbody bag, the strap is uncomfortable on my neck - I don't know why but I expected the back pouch to... See more
Company replied
The Slim bag is awesome, but it came with the RFID wallet and my card wouldn't pop up so that I could use it and struggled to get it out of the wallet. Now my drivers license is stuck in it. I was pla... See more
Company replied
Company details
Written by the company
Peaksta’s mission is to bring functionality and performance to active people. Whether you’re traveling, in sport mode or on the go, Peaksta brings performance, reliability and functionality to reach your own peak.
Contact info
Netherlands
- hello@peaksta.com
- peaksta.com
Peaksta - For Active People
4.1
Great
631 reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the bag
Love the bag
Perfect for travel and sleek to the body
Loved my free gift as well
Would definitely recommend
10 August 2025
Unprompted review
Reply from Peaksta
Hi Concetta,
I’m so happy to hear you’re loving the bag — especially that it’s been perfect for travel and fits so comfortably!
It’s great to know the free gift was a hit too. Thank you for your recommendation — it really means the world to us as a small brand.
Wishing you many smooth and stylish journeys ahead!
Kind regards,
Walter
Co-Founder
Reply from Peaksta
Hi Joanne,
So happy to hear you’re loving the new colours! 🎨
It’s wonderful that the design is still a favourite and now even more fun with the updated shades.
Thanks for sharing your excitement — it really makes our day!
Kind regards,
Walter
Co-Founder
Love the bag have 3
26 July 2025
Reply from Peaksta
Hi Gloria,
Wow — three bags! That’s the kind of love that makes us smile from ear to ear 😄
We’re so glad the Slim Carry has earned a spot in your collection (times three!).
Thank you for your loyalty and for taking the time to share your feedback.
Kind regards,
Walter
Co-Founder
Horrible company to deal with
Horrible company to deal with. They added an air card to my order and over charged me. Reading the reviews this has apparently happened to other customers. I sent them the order confirmation that proved I didn’t order the item but they have done nothing to correct the issue. Their customer service is horrible and even Walter their cofounder promised to correct the situation never did anything. Buyer Beware if you buy anything from this dishonest company !
18 July 2025
Reply from Peaksta
Hi Cheryl,
I’m truly sorry — reading your review hit hard, because I know exactly what you’re talking about and I have to own up to it. It’s just me and my best friend managing everything at Peaksta, and in the chaos of running things, I honestly forgot to process your refund when I said I would. That’s on me, not you.
I’ve immediately refunded you now, and I sincerely apologise for both the overcharge and for letting you down on my promise to fix it sooner. I understand how this experience has shaped your opinion of us, but I hope this correction shows that we do take responsibility and follow through.
Kind regards,
Walter
Co-Founder
Placed an order - then silence and no goods arrived
Placed an order, received order confirmation then nothing. No update on delivery, no products arrived and silence from customer service when I emailed them. Scam company, and should be avoided at all costs. When replying to posts on social media they get deleted rather than contact me to deal with this. I believe every single positive review is fake. DO NOT BUY FROM THIS SCAM COMPANY!!!
13 August 2025
Unprompted review
Reply from Peaksta
Hi Karen,
I’m really sorry to read this — I’d genuinely like to help you get to the bottom of what happened with your order. The problem is, I can’t match your review here to an actual order in our system because I don’t have your e-mail address from this post.
If you e-mail hello@peaksta.com and specifically ask for me (Walter), I’ll personally take care of your case from start to finish. I can check your tracking, see exactly what’s going on, and make sure you either get your order or a fair resolution.
Right now, without that e-mail, I unfortunately can’t do anything because I don’t know which order is yours — but if you contact me directly, I promise I’ll jump on it right away.
Kind regards,
Walter
Co-Founder
The RFID wallet is useless
The RFID wallet is useless. I can't even get a credit card into it, let alone store a couple of cards for protection
19 July 2025
Reply from Peaksta
Hi Darienne,
I’m really sorry to hear you feel this way about the RFID wallet. It’s designed to securely hold cards, so it sounds like either there’s been a misunderstanding of how it works or your wallet may be faulty — because you should definitely be able to fit your cards in without issue.
If you’d like, I’d be happy to walk you through the correct setup or arrange a replacement if it turns out yours is defective. Just drop us a quick message at hello@peaksta.com and we’ll sort this out for you right away.
Kind regards,
Walter
Co-Founder
Had been admiring the handbags my…
Had been admiring the handbags my daughter and granddaughters had so asked where she got them. So happy I ordered one, in fact I ordered 3, two for me and one to give away
25 July 2025
Reply from Peaksta
Hi Den,
We love hearing this! 🥰 It’s so special that your order was inspired by your daughter and granddaughters — and wow, three bags! We hope you enjoy every single one (and that the lucky recipient of the gift loves theirs just as much).
Thanks for trusting us and for sharing the Peaksta love with your family.
Kind regards,
Walter
Co-Founder
Great sling bag
Great sling bag! All my favorite functions are present! Got one for my wife too!
25 July 2025
Reply from Peaksta
Hi Andrew,
That’s fantastic to hear! 🙌 We’re so glad you’re enjoying your sling bag — and even happier that your wife now has one too. Sounds like you both are fully geared up for any adventure!
Thanks for sharing the love and for being part of the Peaksta family.
Kind regards,
Walter
Co-Founder
There was practically no communication…
There was practically no communication with this company during the lengthy wait for the purses. There's no shipping info on their site. There's no way to return the inferior merchandise. They didn't respond to a request to return the product. Zero stars.. . Let me add that no return has been generated, Walter. I asked for this days ago .....
23 July 2025
Reply from Peaksta
Hi Gwen,
I’m a bit confused by your review, as we’ve actually been emailing back and forth about your order — including earlier today. That’s why I’m surprised to read that there was “no communication.”
I absolutely understand the frustration with the wait time and your concerns about the product, but we’ve been responding to your messages and trying to help resolve the situation.
I’d still like to work with you to get this resolved in a way that feels fair. I just want to make sure we’re on the same page moving forward.
Kind regards,
Walter
Co-Founder
Worth it!
It took a while longer than I'd anticipated to receive my bogo slim carry bags and free card wallets, but it was worth the wait! Both items are well-constructed and super functional. I'm enjoying both. Thanks, Peaksta!
24 July 2025
Reply from Peaksta
Hey there Camille!
Sorry for the delay on your order! We’re very happy to hear that you’re loving the bags though!
We hope to see you again!
The Peaksta Team
great thanks
24 July 2025
Reply from Peaksta
Hey Bruce,
No, thank you! We appreciate your review and we’re happy you like your bag.
Have an awesome day!
The Peaksta Team
Reply from Peaksta
Hey Petra,
What a great review! Glad you like the quality of our bags, and happy to see you placing a review. It means the world to us!
The Peaksta Team
Perfect size
Perfect size. I looked at others - but they were large. For a petite woman, this fits perfectly upfront or on your back.
24 July 2025
Reply from Peaksta
Hi there!
We’re glad that the bag is exactly what you were looking for! Thank you so much for the kind words. This is why we do what we do! Ho or to see you again.
The Peaksta Team
Reply from Peaksta
Hey Peter,
Thank you for taking the time to review your order!
Great you like the design and quality of our bags. We hope to see you again soon!
The Peaksta Team
Value for money
My bag arrived and I was glad to buy it. It's made of quality materials and can carry more than you would expect, keeping your important items safe and secure. I look forward to using it on my upcoming trip.
Would highly recommend it.
21 July 2025
Reply from Peaksta
Thank you for your kind words. We are happy to hear you are enjoying the quality and capacity of your bag and wish you a great trip.
The Peaksta Team
Free gift
I received a free gift and after emailing
Several times to tell them I wallet wasn’t working NO one responded
4 August 2025
Unprompted review
Reply from Peaksta
We are very sorry to hear about your experience and the lack of response. Please contact us again so we can resolve this for you as quickly as possible.
The Peaksta Team
Good communication and product arrived…
Good communication and product arrived in timely fashion. Product as described.
22 July 2025
Reply from Peaksta
Thank you for your feedback. We are glad you are happy with the product and our service. Hope to see you again!
The Peaksta Team
The bag itself looks amazing
The bag itself looks amazing. Not tried it out yet. The card guard was disappointing. Tried numerous times with up to 6 cards (as advertised) 1 or 2 depending on how many you put in always got stuck. I had to take my tweezers to get them out.
10 August 2025
Unprompted review
Reply from Peaksta
Thank you for sharing your thoughts. We are glad you like the bag and are sorry to hear about the issue with the card guard. We will look into this to improve our products, please feel free to share more about your issue through email!
The Peaksta Team
Reply from Peaksta
Thank you for your kind words and support. We are happy you are pleased with our quick service and the quality of our products.
The Peaksta Team
Reply from Peaksta
Thank you for your wonderful feedback. We are so glad you are enjoying the product and the extra space it offers.
The Peaksta Team
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