My mother ordered the "realistic stuffed bunny" as a gift, recieved a crappy Chinese electronic toy that walks a few steps, squeaks at an incredibly annoying pitch, then continues walking. Looks like... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought a real life doll for my daughters 12th birthday, waited 1 month for it to be delivered only to receive a cheap miniscule plastic doll that I could have purchased at a 99 cent store. It was so... See more
I ordered over $250 in clothes that I never received! When I finally received 2 of the 9 pieces that I ordered, they weren’t even close to what I ordered. I contacted credit card and they immediately... See more
One star is ludicrous there should be zero. I ordered the cat caves and like others received 2 grey ‘shopping bags ‘ with defective zips. If I had been buying something really cheap like off wish,... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unfortunately I cannot give zero stars
These "realistic" dogs are not anything like they are advertised !!!!!!!!
date i ordered 11-04-2021
These "realistic" dogs are not anything like they are advertised to be. Very tiny six inch dog . Doesn't move or do anything. Not realistic looking and do not look like they are hand made at all. They look like a mass produced piece of junk .I WAS trying to figure out how to return this CHEAP looking doll back to the company NOTHING AT ALL LIKE THE PICTURE ON THEIR WEBSITE! i did research about this company and Luckily i able to find their help number which is Nine one Nine 𝔫𝔦𝔫𝔢 𝔱𝔥𝔯𝔢𝔢 𝔫𝔦𝔫𝔢 two five FOUR FOUR which is a correct contact number for them . I actually spoke to a very nice person who did help and processed a full refund which is a correct contact number for them . I actually spoke to a very nice person who did help and processed a full refund BUT !!!!!!!!!!!!!Would highly recommend not purchasing any items from this company.Would highly recommend not purchasing any items from this company.
I bought a lifelike dog
I bought a lifelike dog. WhenI opened it all it does is bark and shuffle. I would like to return it, I just need an address to return it! And make sure i get reimburse for the dog. I returned! my number is (989) 293-9009
I ordered 5 pair of shoes and/or…
I ordered 5 pair of shoes and/or sandles in April 2020. Received 3 pr after several emails from the company apologizing for the delay that was 3 months. To this date I have never received The other 2 pair. So I lost $72 to this company. They tried to blame the U.S. Postal Service saying they lost them because they were shipped per their records. Then Pearlgo wanted me to go to the post office and have them send a written statement saying they never received The last 2 pair of shoes. By this time I'm to late to file a complaint on PayPal because you have 60 day's. So it's a no win game for the persons wanting to purchase from them. Rip Off!
Casey the Yorkshire Terrier
I ordered a dog called Casey it was supposed to be a Yorkshire Terrier. I was so excited so I could take it over and show all my friends and family. However when I got it, it looked nothing like the picture, nothing like the video. The video shows the dog running climbing up on walls licking its mouth showing his tongue blinking his eyes rolling over onto its side the dog does none of those. It does attempt to walk but Falls over most of the time. It's nothing but a glorified stuffed animal. This company is false advertising. They are posting videos that are not true. The pictures are false as well the dogs don't look anything like the pictures. People don't order from this company or any other company that says they sell these dogs.
This is a scam
This is a scam. I was sent a bald head 6 inch naked hard plastic doll that was maybe worth $5. As a matter of fact take the one star back, they don’t even deserve that. 😡😡
Unfortunately I cannot give zero stars
Unfortunately I cannot give zero stars. I am so foolish to have spent that much money for that dog but the picture was adorable. I hoped that at least it would look like it even if it didn't operated as instructed. But no it was total opposite of what was advertised. Pure and utter junk I would ask for a refund but heard thru other people that either they ignore the complaint or they rip you off even more. What's worse is they give you a tiny doll I guess it was to ease the disappointment but it just made me more angry. Now I have two pieces of crap in my house.
i order a realist shinh tzu dog but is…
i order a realist shinh tzu dog but is smallin size, very ugly toy
These "realistic" dogs are not anything…
These "realistic" dogs are not anything like they are advertised to be. Very tiny six inch dog . Doesn't move or do anything. Not realistic looking and do not look like they are hand made at all. They look like a mass produced piece of junk. Don't be fooled by their videos...
The products that they are selling is…
The products that they are selling is not what it look like in the pictures... you can go to Walmart, family dollars and get better... I will not be useding them again nor will i recommend them to anyone
This is a sham of a company
This is a sham of a company. Do not buy from them. I was sent what look like a five dollar toy instead of the item I thought I was buying.
I want a full refund I bought a reborn…
I want a full refund I bought a reborn baby doll and its fake and nothing but plastic they are noting but scams and they rip me off by taking more money out of my card to 😡😡😡😡😡😡
I bought a “realistic bunny” a couple…
I bought a “realistic bunny” a couple weeks ago, never received a confirmation or anything. I got in contact with them and they told me they had shipped the bunny already, It took a couple more days for me to receive it. Once I opened the package it was the most ugly thing I have ever seen!! NOTHING AT ALL LIKE THE PICTURE ON THEIR WEBSITE!! Luckily I used PayPal to pay, so I requested a refund thru them stating I was scammed and I got the refund right away. Do not buy anything from them!!
I ordered some clothes from a US Site…
I ordered some clothes from a US Site not knowing the items came from Pearlglo. I returned the items to the address i was given. It took 2 months to get there. They were returned within 2 weeks claiming i had the wrong address. $AUD44 to return them. Never again.
I ordered the pomsky from pearlgo
I ordered the pomsky from pearlgo. Talk about a total scam. What you get is a $10 battery operated toy that you can buy at walmart.
Thjs was the worst doll ever .
Thjs was the worst doll ever .. its nithin like the picture..even the clothes are cheap..I purchased 2 of them. .I did best ordering a barbie.. every description if this doll is a lie..I have pictures to prove it
I ordered a realistic dog from…
I ordered a realistic dog from pearlgo.com and was very unsatisfied with they sent me. It looked nothing like what they show on their website. If anyone is planning on buying something from them Id think about it before you do.
Did NOT receive item ordered
I also ordered a realistic dog, it was not cheap but it was not what I ordered at all. It was a 5 dollar wind up dog. Decided to try one more time and kept wind up toy. However if they mess this up I will demand money back.
Received my “realistic dog” today
Received my “realistic dog” today. Couldn’t wait! Told friends I’ll bring him over when I get him! What a disappointment! He looks nothing like the picture. Realistic my ass! Piece of Chinese crap!
I ordered over $250 in clothes that I…
I ordered over $250 in clothes that I never received! When I finally received 2 of the 9 pieces that I ordered, they weren’t even close to what I ordered. I contacted credit card and they immediately issued refund within hours. They usually take weeks to investigate so I can only assume that the fraudulent behaviors of these people must be well known by now!!!!
The company that I ordered from was not Pearlgotech! When I saw them on my credit card charge, I immediately felt something was wrong.........clothes and technology don’t usually mix....😡
Advising not to purchase from company!
January 16th I ordered the reborn baby Alina, after several times of attempting to reach the company I finally received my package on March the 8th. The doll was not what I ordered and the quality was poor. I could have purchased the same quality doll for much less at Walmart. I have contacted the company and recieved no response. Would highly recommend not purchasing any items from this company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








