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3.0

Average

TrustScore 3 out of 5

12 reviews

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1-star

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Rated 1 out of 5 stars

I ordered over $200 of pearl jewelry

I ordered over $200 of pearl jewelry. They shipped it and according to tracking it was marked delivered. I never received it. I reached out to both pearls and TikTok and received no help. All they could say was it was delivered according to logistics. I asked if they had put insurance on the product in case something like this happened and they did not reply. I don’t think it’s fair that I paid over $200 for jewelry that I did not receive I have asked neighbors and everyone that lives here with me to see if they picked up the package and no they have not. I have to admit that I did not have a ring doorbell for footage, but I did buy one after the fact that I did not receive this package, but they are still refusing to help the situation to remedy it. I don’t know if the items were ever really shipped or if they just made a shipping label and shipped it out I don’t know but it is unacceptable that they don’t have insurance on these high value jewelry products I have spent well over $500 on orders to them, but they still don’t want to resolve the issue. I did request a refund, but I’m also willing to accept replacements. they denied me the refund and TikTok did too. I’m just making this post or review so people are aware and hopefully the situation doesn’t happen to them.

15 March 2026
Unprompted review
Rated 2 out of 5 stars

They charged me twice today for…

They charged me twice today for shipping . One time for opening clam and the second one for customization for the same pearl. This is a jock. Its my first and last time i will do an order with them through TikTok live.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

A loyal customer from the start!

As a loyal customer from the start of the business, I have made multiple purchases of pearls and customized jewelry. Products have been consistently good quality. When there was a small problem, the company made corrections quickly and professionally. They have provided good fun and entertainment. The hosts are knowledgeable, and willing to find answers when needed. Pearlism is now a part of my daily routine! My overall experience has been excellent from ordering to the arrival of my lovely pearls.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

SATISFIED CUSTOMER/FRIEND

I would of never thought I would be this much into pearls! I'm so happy and satisfied with my purchases they are one of kind. I was so excited for my first order when it arrived. I didn't think the quality was going to be as beautiful as it is! Pearlism has a HAPPY customer here and will keep ordering! Thank you Sarah, Tom and AD double E!

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful pearls and jewelry

I love Pearlism. I have ordered several pieces from them and they have all been made beautifully and I wear my necklaces almost every day. Adee and Lora are both wonderful to work with and very accommodating. I look forward to ordering more pearls and jewelry in the future.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Quality and Service

As a discerning shopper, I have found that Pearlism consistently surpasses my expectations with their exceptional quality, value, and service. Their commitment to delivering high-quality products, combined with their personalized educational approach, ensures that I always make the best choices. I am genuinely grateful for their outstanding service and consider my investment in Pearlism to be one of the most rewarding decisions I have made.

7 August 2024
Rated 5 out of 5 stars

Beautiful Experience

The quality you get from Pearlism is stunning! Not only do they have beautiful quality pearls they offer an experience that most never have an opportunity to enjoy. The pride they take in what they do shines through every order.

12 February 2024
Rated 5 out of 5 stars

Only pearls I buy

I didn’t know how much I loved pearls until Pearlism! The pearls are amazing and beautiful. The host and cohosts are so helpful and knowledgeable. I love every order I receive.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Love Pearlism!

I have had an amazing experience with Pearlism thus far! I’ve been a customer for about 6 months & every purchase I’ve made has been wonderful. The prices are great but above all else the customer experience w/ Pearlism, especially Adee, is amazing. They are very personable & take the time to get to know their customers. Once they do it’s almost like you develop a friendship with them. Their customer service & communication is quick & I’ve never had a problem regarding my orders or any questions I’ve had. Overall 10/10 experience w/ Pearlism! ✨

7 August 2024
Unprompted review
Rated 5 out of 5 stars

If you love pearls

If you love pearls, shiny things and fun, Pearlism is your next fixation! I've been a loyal customer for months and can't express enough how much I love both the staff and the quality of the pearls and jewellery!! Customer satisfaction and quality guarantee clearly at the forefront for these B-E-A-utiful people. Utterly obsessed!

25 May 2024
Unprompted review
Rated 5 out of 5 stars

I love my pearl jewelry

I have been a Pearlism customer for several months now and I’m can’t be more pleased with their pearls, finished jewelry and staff. My experience with them has always been amazing. It was clear from day one that they valued their customers and took pride in the products they sell. Their honesty and care with each and every order is commendable. Thanks to Pearlism I have amassed a beautiful collection of pearls and have worked closely with their jewelry designers to create so many beautiful pearl jewelry pieces for myself and my family.

5 August 2024
Unprompted review

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