Pebbles Fs Reviews 17

TrustScore 4.5 out of 5

4.6

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Company details

  1. Mortgage broker

Written by the company

Pebbles Mortgage and Protection is owned by Adam Rockall and is based in Kent though covers a vast area with the furthest afield in Scotland and the West Country for mortgages. Our advisors have many years of experience across London and Kent finding suitable mortgages for you. The aim of Pebbles Mortgage and Protection is to bring an advisor to you that you can turn to for all of your needs at that moment but have the confidence to return for to for anything in future to. We look to build long-term relationships with my clients that will be based on trust through generations to help you achieve your property goals and in future your children, friends and colleagues. We will also help you to protect these commitments, discussing your individual concerns, needs and plans. At Pebbles Mortgage and Protection we understand that everyone's different, and that's why our approach to arranging your mortgage is individual to you. Mortgages and Insurances are complex and that's why we work with you to understand and get to know you and your aspirations, before we give you the advice and guidance we feel is right for you. By having meaningful discussions and planning we can then research where and if necessary before we present a realistic and affordable method to help you achieve property goals, whether it be your first purchase, 50th purchase or re-mortgage, it is important to us you walk away with the right solution for your needs. We are happy to work via Teams, Zoom, Webex or meet at a day, time and location convenient to you, meetings are arranged by prior appointment. Pebbles Mortgage & Protection is an Appointed Representative of New Leaf Distribution Ltd. who are authorised and regulated by the Financial Conduct Authority. Number 460421. Head Office: 165-167 High Street, Rayleigh, Essex SS6 7QA. Co registration Number 5520001. 65-165 - 167 H


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Exceptional service throughout!

As first time buyers, Adam’s guidance has been invaluable from start to finish and regarding all facets of a property purchase, not just the mortgage itself. He took the time to explain everything clearly and made sure that we were comfortable with each stage of the process and we are feeling fully informed heading into our purchase .

Have recommended Adam to friends and family, and will definitely be using again in the future.

28 March 2024
Unprompted review
Rated 5 out of 5 stars

A fantastic experience from start to…

A fantastic experience from start to finish in getting our first mortgage. Adam explained everything so clearly and was so supportive every step of the way. I am so glad we were recommended him - I don’t think we could have done it without him. Thank you!

22 December 2023
Unprompted review
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Reply from Pebbles Fs

Thank you Roseanna, I hope you're all well?

I look forward to speaking again, though still a little while yet.

Rated 5 out of 5 stars

Very professional

Just a solid, professional and extremely helpful service, everything you need for sound financial advice. Can highly recommend.

1 March 2024
Unprompted review
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Reply from Pebbles Fs

Thank you Kevin!

Rated 5 out of 5 stars

Excellent mortgage advisor

Adam has been my mortgage advisor for over a decade now. He is the best mortgage advisor I have had and I recommend him to all my friends. He is accessible, approachable, understanding and finds the best solutions for his customers. On occasion he has even salvaged a property purchase by engaging with and expediting the solicitors.

I cannot recommend him enough and I am afraid he is now stuck with me as a customer!

19 December 2023
Unprompted review
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Reply from Pebbles Fs

Thank you Nathalie !

Always a pleasure.

Rated 5 out of 5 stars

Best financial expert

We have been customers for over 7 years and will surely use pebbles-fs in the future. Adam is the only professional I would fully trust with our finances. His professionalism and knowledge is second to none. He helped us with the purchase of our first home, remortgaging and financial advice, and we will most definitely seek his expertise in the future. Highly recommended!

18 November 2023
Unprompted review
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Reply from Pebbles Fs

Thank you, always a pleasure helping you!

Rated 5 out of 5 stars

Candid and caring - can't fault the service

Clear, concise and responsive. Adam explained everything from the get go and also explained the options and how they play out in the future. Frank and honest he's the person for the job. 100% satisfied from start to finish and will be using Pebbles again and again.

18 March 2023
Unprompted review
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Reply from Pebbles Fs

Thank you Stuart!

Rated 5 out of 5 stars

True Professional

I’ve been referring clients to Adam for a while now and I must say, I’ve absolutely no concerns when doing so. Adam is one of the most professional advisors I have come across and I know without a shadow of doubt my clients are in safe hands with him!

18 March 2024
Unprompted review
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Reply from Pebbles Fs

Thank you Kirstie! very appreciated :-)

Rated 5 out of 5 stars

The Mortgage King…

So disappointed to see that one person's review due to mistaken identity has taken Adam's 5 star rating down to a 3.
We have been with Adam for over 14 yrs now and he always helps us find the best deal when we remortgage. Nothing is ever too much for him, he always has time to discuss and reassure which is good for me as I'm a real worry wart. If you want an advisor that is with you every step of the process, you won't go wrong with Adam

18 March 2024
Unprompted review
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Reply from Pebbles Fs

Thank you Lisa! Always a pleasure. :-)

Rated 5 out of 5 stars

First class service - from a provider who cares deeply for clients

As others have said about Adam, you would be very hard pushed to find a harder grafter, a more persistent and determined broker, and a human who cared more deeply about other humans. Adam is absolutely driven by helping others - and is always striving to learn more, develop deeper knowledge, and stay completely on top of new legislation, policies and trends to deliver that service. We have used Adam for absolutely years now - supporting big mortgage changes - and weathering the interest rate increases (!), finding the best insurance products for us, and introducing me to a pensions expert. Adam feels like an extended part of the family, because he's been with us through so much; and he never falters in finding the best deal even if there is no financial benefit to him!

Do give him a call / email if you're in the market for mortgages and protection - Adam's a keeper :)

30 January 2024
Unprompted review
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Reply from Pebbles Fs

THANK YOU ROB! A real pleasure looking after you and the family :-)

Rated 5 out of 5 stars

We had a lengthy house buying process…

We had a lengthy house buying process going through 3 properties and 5 mortgage applications until we final managed to complete. Adam supported us throughout this time, always on hand, always proving options and solutions and never failed to get us what was required.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Broker - don’t try and get a mortgage without Adam

I can not speak highly enough of Adam. I have worked with him for 10 years but in the most recent transaction he has worked on for me has been really challenging (unnecessarily so!) but Adam has done literally EVERYTHING he can to get this handled quickly and efficiently.

Without Adam, I don’t think we would have got to done. Very few people make your life easier but Adam is one of those people.

Don’t underestimate the value of having an excellent mortgage broker. Adam is an excellent broker.

10 November 2023
Unprompted review
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Reply from Pebbles Fs

Thank You Hester! It wasn't easy but it was worth it! :-)

Rated 5 out of 5 stars

Mortgage advice

Adam has made the whole house buying process stress free for me and I would highly recommend him to anybody looking for mortgage advice!

26 May 2023
Unprompted review
Rated 5 out of 5 stars

He truly is the best at what he does!

I have been speaking to Adam for 4 years. He was recommended to me by a friend who had just purchased her first house. Adam is someone that not only has a breadth of knowledge and constantly takes pride in growing in his profession, he goes above the call of duty.
When we first started speaking about buying he made several trips to visit me at work and gave me hours of his time at no charge. I felt so safe throughout and immediately comfortable to enter the world of buying a property! Which is no doubt a daunting process. He held my hand throughout. Cut through any of the red tape. Remembered key details about me. Talking to him is like talking to a friend, older brother or father figure. He is open, honest, efficient, trustworthy, experienced and just a pleasant human to engage with.
Adam has me as a customer for life (sorry Adam!) all my property purchases will be with him and I will force him onto my friends who start to buy also. He truly is the best at what he does. No doubt about that!

26 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience, Professional

As first time buyers, my husband and I felt out of our depths and thankfully our friends recommended Adam to us. Adam was patient with us when we had lots of questions, he helped us through the mortgage process and even checked in when his fee was paid up just to make sure that everything was OK. Adam exceeded our expectations in the services he provided, and we will happily stick with him for further re-mortgages and we're confident to recommend him, especially if you're a first time buyer!

4 March 2021
Unprompted review
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Reply from Pebbles Fs

Thank you very much for the kind review and it will be a pleasure helping you with your future mortgage and protection needs. Enjoy your new home!

Rated 5 out of 5 stars

Thank you Adam for all the help and advice.

I’ve dealt with Adam for the last 10 years (it’s been that long Adam!) and after numerous mortgages arranged I wouldn’t go anywhere else. He has been extremely helpful, professional in every way, will always look to find you the best solution no matter what your circumstances are, and I would strongly recommend his services.

13 December 2020
Unprompted review
Rated 5 out of 5 stars

First time buyer / Shift work

As a first time buyer, my cousin recommended Dave from Pebbles Mortgage & Protection to us.

You hear about the stress of buying a home, I have to say it would have probably been the case being a shift worker if not for Dave.

He is Knowledgeable, professional, friendly and definitely on the ball with fantastic communication, I don’t think the man sleeps.

What could have been a disastrous mortgage with this volatile market Dave was ahead of the game, switching lenders in a timely fashion and working closely with the 2nd lender to avoid any delays due to changes in the lending criteria. There was nothing stressful throughout the process.

With all the changes and uncertainty of a Covid-19 market Dave definitely bore the brunt to keep our mortgage on track and when it comes down to our remortgage if he has not retired on some tropical island we will definitely be using his services again.

Highly recommend.

11 September 2020
Unprompted review
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Reply from Pebbles Fs

Thank you for the review of Daves service, greatly appreciated and he really is a great advisor to have on team.

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