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Rated 5 out of 5 stars

Very surprised at all the negative comments here. We have been using Peepso on our Sailing Association Website for two years and it works very well. Peepso is under constant development so expect up... See more

Company replied

Rated 5 out of 5 stars

After months of research and testing at least five other custom community/social media platform plugins for Wordpress, I selected Peepso. It has rich features, is far and away the most customizable. I... See more

Rated 5 out of 5 stars

PeepSo has been a game-changer for my website! It’s the perfect solution for creating a social network right within WordPress. The setup process was simple, and the interface is super user-friendly.... See more

Rated 5 out of 5 stars

Peepso is undoubtedly the best tool to create your own social network. They are constantly improving everything, it's amazing how well they work. The support and help team is always very fast and ef... See more

Company details

  1. Software Vendor

Written by the company

PeepSo is a FREE WordPress plugin which allows you to easily create gorgeous user profiles and spectacular communities within your WordPress site.


Contact info

4.2

Great

TrustScore 4 out of 5

76 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Social network plugin done right

Social network plugin done right! Using PeepSo for years now.

Compatibility: 9/10
Updates: 10/10
Support: 9/10

I've tried almost every similar plugin and have mixed experiences.

Some of the free plugins are better as some of the paid ones and vice versa.

When starting out, I was rather happy with the free alternatives. Until you start to implement other features, need third party add-ons, don't have the proper dedicated support you need.

After a long search and comparing. Testing and failing. Trying over and adapting I discovered PeepSo, which was a complete new player on the WordPress market. With many years of experience for other platforms they offered the free core plugin of PeepSo.

Installed it and it just did what it had to do. A few css adjustments here and there for my own personal taste and done!

I was so impressed with it that I ended up on their website, buying the add-ons.

3 years later and the few times I needed support, the support was there to help! Okay, there are different time zones and in the weekend the support is offline as it is a small team and providing 24/7 support needs people and funding. But the moment someone is online you can bet they will answer asap!

The updates are another part which makes me want to keep using PeepSo. Almost every 2 weeks there is an update with new features, bug fixes, added compatibility and cleaning up the code and optimizing it.

It's always tested with the latest WordPress versions and works with almost every theme on the market. I say almost as it depends on the theme and its code rather than PeepSo.

I get that others have had some issues. That's to be expected with anything that has codes!

But... I need to say that most of the complaints I see in the negative reviews are based on people who either didn't check their host if it could handle the plugin or people who had issues which were not caused by PeepSo itself and wanted a refund even though it wasn't PeepSo's fault.

I'm going to use a car metaphore here.

The complaints I see are the ones from people who ask a refund because they bought the car in yellow while they wanted to change to a red car or add options the garage doesn't provide and blame the salesperson to not refund when that's not possible or not the garage its fault. (Wanting a refund for something PeepSo is not responsible).

Or people who buy a truck while their garage barely fit a Mini Cooper and blame the manufacturer of the truck for not fitting in their garage. (Host doesn't allow the plugin to be used or limits the requirements needed to be able to run the plugin)

Try the free Core plugin. See how it works. If any questions or doubt, ask before buying and make sure you will be able to run the plugin on your site. Just ask the support some presale questions or contact your host to ask if it will run on their servers. They will happily help you decide if PeepSo is the right option for you and your server. Better to ask in before than to complain afterwards.

PeepSo, the Gecko theme and the team behind the company are great and always have been.

I always recommend this plugin whenever I see someone asking for a social network solution for WordPress.

5 stars. Nothing's perfect, but it's as close as it gets compared to other alternatives.

(Edited some spelling errors)

13 August 2020
Unprompted review
Rated 5 out of 5 stars

Active Service Team, Frequent Updates and Communication, 100% Trustworthy Charges

I am very surprised to see some of the accusations in past reviews and suspect these have been caused by clients with the wrong expectations or who have had second thoughts after their purchase and tried to reverse their contract.

I have over 20 years in web development, the majority of these with WordPress and Plugins too.
My interaction with Peepso is on a personal project, however I deal with large development companies on a daily basis in my real job too.
Peepso is in my top 2 of all companies I deal with. I trust them, I respect their policies and their communication and I believe their product is far superior to any other social platforms available for WordPress (years of experience with the others too).

Peepso's pricing and policies are completely transparent and their refund policy is fair. Any changes I have requested have been managed quickly. Upgrades and extensions of license all manageable in seconds in their website.

Financial transactions with Peepso have been free of any troubles. Other developers and plugin platforms have caused massive nightmares when something didn't work... refunds not given or delayed, not the case with Peepso.

I wish I had found them years ago instead of only during the last year. They would have saved me thousands of hours of frustration and unnecessary development. I commend them to anyone who is serious about building a social network on top of Facebook.

Readers here on TrustPilot may notice a sudden increase in reviews. This is because Peepso have announced that they would like honest reviews on TrustPilot, during the last few days.
This review is in response to that. It is given honestly and without hesitation.

It is the first review I have ever bothered to write on TrustPilot. Perhaps I will write more - judging by the writing quality of many of the reviews on this page, TrustPilot itself needs some quality content. A lot of suspicious remarks made in these reviews. I guess like TripAdvisor, there will always be a lot of gaming the system by competitors.

13 August 2020
Unprompted review
Rated 5 out of 5 stars

Amazing all around

Amazing all around! Looks and works great, team is always prompt and polite and very helpful. I love the UI and always get great reviews from our members as well! Great product! I highly recommend!

13 August 2020
Unprompted review
Rated 5 out of 5 stars

Hands-down the best community platform available

After months of research and testing at least five other custom community/social media platform plugins for Wordpress, I selected Peepso. It has rich features, is far and away the most customizable. I have been using Peepso for over a year now with amazing success and the community members love it as much as I do. It works perfectly with Wordpress, is extremely customizable, and the support is stellar. When we've had an issue, we've raised it with support, and a fix is provided. I love the clear, upfront pricing, too. The Gecko/Peepso package is worth every penny. Thank you, Peepso team!

13 August 2020
Unprompted review
Rated 2 out of 5 stars

Decent software, business is questionable

Decent software and great functionality but kinda laggy.

Also horrible and semi-confusing refund policy. Seem very money-hungry and I don't particularly trust the team, but the software is kinda cool.

12 August 2020
Unprompted review
PeepSo logo

Reply from PeepSo

If you experienced any slowness or lag, we'd be happy to debug it. As for the refund policy, it's not that complicated - no refunds are to be granted unless we confirm you found a bug within 14 days of the purchase.

Rated 5 out of 5 stars

Very surprised at all the negative…

Very surprised at all the negative comments here. We have been using Peepso on our Sailing Association Website for two years and it works very well. Peepso is under constant development so expect upgrade packages every 2-3 weeks. The company is based in South East Asia so there is generally a lag between raising a support ticket and having a response. But given this caveat I've always found their support staff to be timely and helpful. Never had any issues with money being taken from account either.

11 August 2020
Unprompted review
PeepSo logo

Reply from PeepSo

Thank you for the review :) Technically, the company is US based, the 2 owners are digital nomads, developers are in GMT+8 and most of the support team is in GMT+1. We are also working on hiring more people from South America, to ensure a better "negative GMT" timezone coverage. But serious engineering cases will still have to be handled by the developers - and almost all of them are in SE Asia.

Rated 1 out of 5 stars

Very buggy plugin and their support is…

Very buggy plugin and their support is worst. You need to wait for days for one request.

1 July 2020
Unprompted review
PeepSo logo

Reply from PeepSo

PeepSo is powering over 6000 websites right now, we have 1600 paid clients, bug reports are extremely rare and the vast majority of users are more than happy. Our support has an average reply time of 14 hours, but some issues require some back-and-forth to nail down.

Rated 1 out of 5 stars

WARNING WORST PLUGIN COMPANY

WARNING WORST PLUGIN COMPANY. IT DOESN'T WORK ON WORDPRESS.COM THEY WON'T REFUND MY MONEY AND THAT IS IN THERE CONTRACT THE PLUGIN SHOULD BE WORKING. THEY DON'T WORK ON WEEKEND. THEY ARE VERY RUDE CAUSE I HAD ASKE FOR HELP ON THE WEEKEND, THEY AR PLANNING TO BAN ME BECAUSE I WROT THE TRUTH ABOUT THERE COMPANY. AND THEY CAN’T FIX THE ISSUES OR REFUND MY $120.00
THEY KEEP UPDATING THEIR PLUGIN CAUSE THE PLUGIN TO BREAK NOW IT'S NOT WORKING. NOW I HAVE NEW DIFFERENT ISSUES. I M REMOVING IT.

21 March 2020
Unprompted review
PeepSo logo

Reply from PeepSo

The client has spent $116 on four plugin and expected 24/7 white glove service despite the fact our SLA is clear at what time we work and what time we don't. As it's clearly visible from other reviews left by the client, they don't have much patience or understanding dealing with tech support in general.

Rated 1 out of 5 stars

Fraud

Purchased the full works of peepso but have just been called by my banks fraud team as peepso has been attempting to take random amounts of money out of my bank, luckily it's an account I dont keep money in often but now my bank account has been frozen while I wait for a new card. Clearly some sort of scam.

31 January 2020
Unprompted review
PeepSo logo

Reply from PeepSo

This review is an outright lie.

Show reviews in all languages. (76 reviews)

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