Peerspace Reviews 

587
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers had a great experience with this company. Customers frequently mention that searching for spaces and booking venues is extremely straightforward and simple, saving a significant amount of time during event planning and organization. Visitors also deeply appreciate the detailed property information provided online and the professional, welcoming attitude of the staff members during their actual visits. Some reviewers were not happy with customer support, noting that obtaining timely assistance or resolving urgent booking changes felt completely unresponsive and robotic. A few other people also felt that the strict platform policies and rigid rules regarding communication were difficult to navigate in daily practice.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting that the platform is very simple to... See more

Service

People report ambiguous experiences with service, as many consumers praise the professional staff, convenient... See more

Website

Customers consistently note ambiguous experiences with website, as many reviewers highlight that the platform... See more

Booking process

Reviewers mention ambiguous feedback about booking process, with many customers praising the fast,... See more

Staff

Reviewers highlight ambiguous aspects of staff, as many consumers praise hosts and personnel for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first experience using Peerspace. I was happy to learn that such a platform existed. It saved me timed and gas trying to located a venue to host my event. All information on venues are spe... See more

Company replied

Rated 5 out of 5 stars

The space was clean and beautiful. The Host was helpful. The instructions about how to enter the building could have been clearer. Otherwise our photoshoot went very well and there were lots of ar... See more

Company replied

Rated 5 out of 5 stars

We found the PERFECT space that fit my mom's personality exactly. Everyone gushed about it. But the process of finding and paying couldn't have been clearer or easier. And the owner answered every que... See more

Company replied

Rated 5 out of 5 stars

My friends and family were all happy about the space we were able to rent on Peerspace. The process of renting the space was super easy. A few clicks and my space was rented. We did go see the space p... See more

Company replied


Company details

  1. Online marketplace

Written by the company

Peerspace is the leading marketplace for hourly venue rentals for meetings, productions, and events. The company opens doors to the most inspiring spaces around the world, from lofts and mansions to storefronts and studios. Peerspace welcomes guests to over 40,000 spaces where they can bring their creative ideas to life, and empowers hosts to earn additional income simply by opening their doors.


Contact info

4.1

Great

TrustScore 4 out of 5

587 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(587)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They charge a fortune for acting as a…

They charge a fortune for acting as a middleman. You’re much better off doing your own research and booking directly with local studios.

28 September 2026
Unprompted review
Peerspace logo

Reply from Peerspace

Thanks for taking the time to share this feedback with us, and we'll be happy to provide some context.

Our service fee supports the protections that come with booking through Peerspace: secure payments, verified Hosts, a published cancellation policy, and a support team that steps in if something goes wrong before or during your booking. It also lets you compare thousands of spaces, availability, and pricing in one place instead of contacting studios one by one.

We'd love to hear more about your experience. If you're open to it, reach out to our team via https://support.peerspace.com/en/ so we can take a closer look and make things right where we can.

Rated 5 out of 5 stars

Peerspace experience was great!

The host was very responsive when I had questions. The venue was exactly how it was described on the website, including the parking situation.

26 September 2026
Peerspace logo

Reply from Peerspace

Hi Linda, we appreciate you leaving a review! We're so happy to hear you enjoyed your space. We look forward to seeing you again!

Rated 5 out of 5 stars

The PERFECT space

We found the PERFECT space that fit my mom's personality exactly. Everyone gushed about it. But the process of finding and paying couldn't have been clearer or easier. And the owner answered every question quickly. The search is excellent.

22 September 2026
Peerspace logo

Reply from Peerspace

Hi James! We are over the moon to hear that you found the perfect space for your mom's event, and that the booking process went flawless. That's our #1 goal here. Hope to see you again!

Rated 5 out of 5 stars

Great app!!

Very simple to navigate. Lots of options for a variety of business and personal spaces

22 September 2026
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Reply from Peerspace

Hi Monica! Thank you for your kind words - we're thrilled that you found Peerspace easy to use. Your support is appreciated!

Rated 5 out of 5 stars

What You're Looking For

Access to the kinda of spaces has all been due to Peerspace. If you can dream it, you're likely to find it on peerspace.

19 September 2026
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Reply from Peerspace

Hi there, we appreciate your kind review! We love hearing how creative guests can be in our spaces.

Rated 1 out of 5 stars

Beware all hosts! Peerspace does not care

My home is listed on several platforms and Peerspace is by far the worst by a country mile. They are only interested in profiteering from you as a host and legitimate complaints about guests are never addressed adequately nor investigated fairly. Even when guests violate the terms of their rental terms, they will not honour any guarantees for me as host nor penalize the guest. Beware all hosts!! Peerspace’s default position is to keep guests on side no matter the cost to hosts. Needless to stay, I am pleased to have no further association with this organisation and their questionable practices and will gladly deal with my other delightful agents and online platforms.

28 September 2026
Unprompted review
Peerspace logo

Reply from Peerspace

Hi there,

Thank you for taking the time to share your experience, and we're truly sorry to hear about the frustrating experience. We know how much care and investment goes into hosting, and we never want a host to feel unsupported.

Peerspace is a two-sided marketplace, and our commitment is to treat hosts and guests fairly and consistently. When a dispute comes up, our team reviews it impartially based on visual documentation, such as photos and videos, so that every decision rests on clear, verifiable evidence rather than one party's account over another's. We understand this may not always produce the outcome someone hoped for, but it is how we keep the process fair for everyone involved.

We'd still welcome the chance to take another look at your concerns. If you're open to it, please reach out to our support team and reference this review so we can follow up directly.

Rated 5 out of 5 stars

The facility was immaculate and…

The facility was immaculate and enviting. The Kitchen was great and the conference room with two screens was awesome. Great communication with the owner.

25 August 2026
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Reply from Peerspace

Hi Sean!

Thank you so much for the kind review! We’re thrilled to hear you enjoyed the space, especially the kitchen and conference room. We’re also glad to hear the communication with the owner was great. We hope to see you again soon!

Rated 5 out of 5 stars

The Oxygen Tango space was perfect!ct for…

The Oxygen Tango space was perfect for our event. The caterers had enough space to set up and serve the food, and our guests loved the ambiance. I highly recommend this space for your next event.

1 September 2026
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Reply from Peerspace

Hi there!

Thank you for the wonderful review! We’re so glad to hear the Oxygen Tango space was a great fit for your event and that your caterers and guests had a great experience. We truly appreciate the recommendation and hope to welcome you back again soon!

Rated 5 out of 5 stars

Great Location and Customer Service

The website is easy to maneuver. The host Ebony was amazing she was available for showings of her event space and to answer all of my questions. The loft space was in a good location with ample free parking for the amount of guest that attended.
I will definitely book again with Peerspace and Ebony the host!!

27 June 2026
Peerspace logo

Reply from Peerspace

Hi BJ! Thank you so much for the wonderful review! We’re thrilled to hear you had such a great experience with Peerspace and Ebony. It’s fantastic to know the space, location, parking, and communication all worked well for your event. We look forward to welcoming you back!

Rated 5 out of 5 stars

Great website for renting my space

Peerspace is a great website / agency for booking my space. Easy interface, reasonable rates and the notoriety to get noticed.

14 August 2026
Peerspace logo

Reply from Peerspace

Hi Jennifer, Thank you for the great review! We’re so glad to hear you’re enjoying Peerspace and finding the platform easy to use. We appreciate your feedback and are happy to support you in getting your space noticed!

Rated 5 out of 5 stars

All good so far.

Peerspace has been a great platform to feature my space over the last 3 years. I appreciate the platform updates, so far all has gone well with the booked inquiries.

14 August 2026
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Reply from Peerspace

Thank you for sharing! We’re so glad Peerspace has been a great platform for you over the past three years. We really appreciate your continued support and are happy to hear your bookings have gone smoothly!

Rated 5 out of 5 stars

The platform provides all the necessary…

The platform provides all the necessary tools and assistance for hosts and guests

14 August 2026
Peerspace logo

Reply from Peerspace

Thank you for the kind words! We’re glad to hear you’ve found the tools and support helpful for both hosts and guests. We really appreciate your feedback!

Rated 5 out of 5 stars

It's an easy platform to use and the…

It's an easy platform to use and the leads we get from the site are always viable and communicative.

14 August 2026
Peerspace logo

Reply from Peerspace

Thank you for sharing! We’re so glad to hear that Peerspace is easy to use and that you’ve had great experiences with the leads you receive. We appreciate you being part of the Peerspace community!

Rated 5 out of 5 stars

Exposure/Service

Peerspace has given me exposure to groups I wouldn't have otherwise been exposed to. The customer service has been very helpful.

14 August 2026
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Reply from Peerspace

Thank you for sharing! We’re so glad Peerspace has helped you connect with new groups and that you’ve had a positive experience with our customer service. We really appreciate your support!

Rated 5 out of 5 stars

The platform is so easy to use

The platform is so easy to use. My only improvement would be swifter payments for hosts.

14 August 2026
Peerspace logo

Reply from Peerspace

Thank you for the feedback! We’re glad you find the platform easy to use, and we appreciate you sharing your thoughts on host payments. We’ll be sure to pass this feedback along to our team!

Rated 5 out of 5 stars

Very helpful(:

14 August 2026
Peerspace logo

Reply from Peerspace

Thank you for the kind words! We’re so glad Peerspace has been helpful for you. We really appreciate it!

Rated 5 out of 5 stars

Excellent platform

Excellent platform, I’ve been hosting on the Peerspace platform for the last eight years and I couldn’t be happier.

14 August 2026
Peerspace logo

Reply from Peerspace

Thank you so much for your kind words and for being part of Peerspace for the past eight years! We’re thrilled to hear you’ve had such a positive experience hosting with us. We truly appreciate your continued support!

Rated 5 out of 5 stars

Expectations were clear

Expectations were clear, decent people where went our way, and when someone seemed suspicious, PeerSpace stepped in and intervened before I even knew what was happening.

14 August 2026
Peerspace logo

Reply from Peerspace

Thank you for sharing! We’re so glad to hear that your expectations were clear and that you felt supported throughout the process. We really appreciate you trusting Peerspace!

Rated 5 out of 5 stars

Very user friendly

Very user friendly

14 August 2026
Peerspace logo

Reply from Peerspace

Thank you for the kind words! We’re so glad to hear you find Peerspace easy and user-friendly. We really appreciate your support!

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