Terrible Customer Service and Unreliable Order Processing
I am extremely disappointed with my experience with Peladn. I ordered a Mini PC from them, and not only was my order canceled without a clear reason, but I also faced numerous issues getting my refund.
Peladn’s system flagged my order as "high risk" due to a mismatch between my IP address and shipping location. I explained multiple times that I live in Namibia and use an Aramex mailbox for deliveries, yet they did not take this into account or provide any real support. Instead, they simply told me to sort it out with my credit card company and offered no further assistance.
What’s most frustrating is that I’ve successfully ordered from them in the past without any issues. This inconsistency and lack of accountability made the entire process feel like a waste of time and money.
I will never purchase from Peladn again and advise others to be cautious. If you live outside the US or use a third-party shipping service, be prepared for your order to be canceled without much explanation or help.
It’s disappointing to see a company so unwilling to take responsibility or support their customers. I will be sourcing my Mini PCs from more reliable suppliers in the future.