One of the brakes was set too close and preventing the wheel from moving smoothly. A call to support provided a quick and easy resolution by easing a bit more of the cable from the rotator leg. The cu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wow...I had a question regarding what size cane tips my new cane needed (I was unable to find the information on Amazon's site or the manual that came with the cane) and you folks not only got back to... See more
Company replied
Everything! Ordering and the entire process including fast shipment. The way the product was packaged expressed high quality already there, which the product itself verified. Assembly was very simpl... See more
Company replied
This door latch is SO helpful for my husband getting in and out of a car. Also would recommend it for anyone under 6’ trying to climb into a tall truck. Simple and effective tool.
Company replied
Company details
Written by the company
Our vision is to create a world where mobility is not a limitation for anyone, regardless of age or ability. We believe that everyone deserves the freedom to move and explore their surroundings freely.
The Pelegon Guarantee
✓ Free Shipping over $49 ✓ Free Returns ✓ 3 Years Warranty ✓ FSA/HSA Eligible
At Pelegon, we’re driven by a deep commitment to creating medical devices and aids that improve lives.
Every product is a result of our dedication to excellence, designed with care and attention to detail to support your safety and independence.
We go the extra mile to ensure our solutions meet the highest standards, not because we have to, but because we believe you deserve the best.
With Pelegon, you can count on products built with passion and purpose, made to help you move through life with confidence.
Contact info
United States
- support@pelegon.com
- pelegon.com
$20 off $100+ for Trustpilot
4.6
Excellent
645 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from PELEGON
Thank you so much for the wonderful review! Providing a quick and seamless process is exactly what we strive for here at Pelegon. We are thrilled to hear that we hit the mark for you.
Thank you for choosing Pelegon for your daily living and mobility needs!
Reply from PELEGON
Thank you so much for the wonderful feedback! We are thrilled to hear you had such a great experience with our product and delivery speed.
Thank you for choosing Pelegon!
Performs as promised
Bought the chair after my husband's fall. No one was around and he lay on the floor for 8 hours. Not again.
19 June 2026
Reply from PELEGON
Thank you for sharing your experience!
We are incredibly honored that Pelegon can bring you and your family this vital peace of mind and security. Your safety is our absolute priority.
Reply from PELEGON
Thank you for sharing your experience!
Delivering your essentials quickly is always our top priority. We are thrilled to hear your order arrived right on time!
I am very pleased with my walking cane…
I am very pleased with my walking cane I feel safe walking with it. The company sent my order very quickly
30 June 2026
Reply from PELEGON
Thank you so much for the wonderful feedback! Ensuring your safety and delivering your orders quickly are our top priorities here at Pelegon. Happy walking!
It came extremely fast and works…
It came extremely fast and works extremely well. It was also very easy to assemble.
30 June 2026
Reply from PELEGON
Thank you so much for the wonderful feedback! We are thrilled to hear that you are loving the quick delivery, easy assembly, and excellent performance.
Welcome to the Pelegon family—we are proud to support your daily living and mobility needs!
Reply from PELEGON
Thank you so much for sharing! We are absolutely thrilled to hear that your mom is loving her new mobility companion. Providing comfort and ease of use is exactly what we strive for here at Pelegon. Wishing your family all the best!
Order arrived quickly
Products arrived really quickly. U-shaped shower chair fits my bathtub perfectly.
29 June 2026
Reply from PELEGON
We appreciate your feedback! Providing prompt delivery and reliable, perfect-fitting products is exactly what we strive for. Thank you for choosing Pelegon!
Sturdy and excellent quality
30 June 2026
Reply from PELEGON
Thank you for the fantastic feedback! At Pelegon, we take pride in engineering products that stand the test of time. We're thrilled to hear you are satisfied with your experience!
Great quality made very well
Great quality made very well. I was very impressed with the quick delivery!
30 June 2026
Reply from PELEGON
Thank you so much for the wonderful feedback! We are thrilled to hear you're impressed with your order and our fast shipping.
Welcome to the Pelegon family—we're proud to bring you the very best!
Everything got here and what I’ve…
Everything got here and what I’ve opened so far looks great. Need to put together other stuff. Thank you
29 June 2026
Reply from PELEGON
Thank you so much for sharing your experience. We are thrilled to hear that your Pelegon order arrived safely and that you're loving everything so far!
Take your time putting the rest of it together—we're confident you're going to love the final setup. If you need any assistance along the way, our team is always here to help.
Easy to put together
29 June 2026
Reply from PELEGON
Thanks for the great feedback! We design every Pelegon product to be as hassle-free as possible.
Thank you for choosing Pelegon!
Fast delivery and product was exactly…
Fast delivery and product was exactly what I ordered.
29 June 2026
Reply from PELEGON
Thank you for the wonderful feedback! We are thrilled to hear you had a seamless experience with Pelegon. Providing efficient service and exactly what you need is always our top priority. We appreciate your support!
Reply from PELEGON
Thank you for sharing your experience! We are thrilled to hear your order arrived quickly and met your needs seamlessly. Providing quality solutions when you need them most is exactly what we strive for here at Pelegon. Enjoy your product!
Easy & comfortable
Easy to put together and easy to get off with the adjustable handle bars.
29 June 2026
Reply from PELEGON
Thank you for the wonderful feedback! We are thrilled to hear that the adjustable features are providing the perfect blend of simplicity and comfort. Thank you for trusting Pelegon!
The shower transfer chair is everything…
The shower transfer chair is everything I expected it to be and was delivered promptly…
29 June 2026
Reply from PELEGON
Thank you so much for the wonderful feedback! We are thrilled to hear that your experience met your expectations from order to delivery. Welcome to the Pelegon family, and thank you for letting us be a part of your daily routine!
Reply from PELEGON
Thank you for sharing your experience! We are thrilled to hear you had a great experience from checkout to your doorstep. Thank you for choosing Pelegon!
Reply from PELEGON
Thank you so much for your wonderful feedback! We are thrilled to hear that you had a great experience with your purchase and our service. Thank you for choosing Pelegon to support your mobility and comfort!
Too light
Too light. the least little movement on the arms, causes the toilet seat lid to fold over on your back.
29 June 2026
Reply from PELEGON
Thank you for sharing your feedback with us. We deeply care about your safety and comfort, and we want to ensure your setup is completely secure.
Our Pelegon support team has just reached out to you directly via email to help troubleshoot this and find a proper resolution for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.