Peliccan Cars Reviews 

172
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Stefan was an excellent, friendly driver with a seriously-nice, comfortable BMW. The ride was as quick as it could be. The app was easy to navigate. Using WhatsApp I was able to make changes to our... See more

Rated 5 out of 5 stars

I recently booked with is company for a journey from Heathrow Airport to E10, and the entire experience truly deserved a full 5-star review. From the moment I landed, the communication was clear and r... See more

Company replied

Rated 5 out of 5 stars

Best experience so far. I will always choose Britannia when I am travelling around London 🥰😘 Operators are also very nice and efficient. Always going above and beyond to meet my needs.... See more

Company replied

Rated 5 out of 5 stars

My cousin actually booked this service from America as my Aunt was visiting. The cab driver arrived and then messaged me to let me know her was outside. He helped my aunt with her cases, he was polite... See more

Company details

  1. Transportation service

Written by the company

Pelican Cars offers reliable, professional, and high-quality taxi and minicab services. We pride ourselves on our commitment to customer satisfaction, providing fast and efficient transportation solutions for our clients. Our drivers are professional and courteous, ensuring a comfortable journey for every passenger. We strive to maintain the highest standards while exceeding client’s expectations at all levels. Don't just take our word for it, read our reviews on Trustpilot


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

172 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(172)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently booked with is company taxi airport

I recently booked with is company for a journey from Heathrow Airport to E10, and the entire experience truly deserved a full 5-star review. From the moment I landed, the communication was clear and reassuring — the driver contacted me promptly, tracked my flight, and was ready at the arrivals area right on time. He helped with my luggage and made sure I was comfortable before we set off. The car itself was spotless, spacious, and smooth to ride in, which made a long airport transfer feel relaxing rather than tiring.

16 November 2025
Unprompted review
Peliccan Cars logo

Reply from Peliccan Cars

We sincerely appreciate your 5-star review of Peliccan Cars. Your trust and support mean a lot to us.

Rated 5 out of 5 stars

Very punctual and highly professional…

Very punctual and highly professional driver. Despite the initial address being incomplete, he quickly and easily found the meeting point, which we greatly appreciated. His friendliness, both with adults and children, never compromised his professionalism or the quality of his driving. Upon our request, he regularly informed us of the remaining travel time to the airport, which made the journey even more reassuring and pleasant. A reliable, efficient, and warm service — we highly recommend him.

14 November 2025
Unprompted review
Peliccan Cars logo

Reply from Peliccan Cars

We are truly grateful for your 5-star review of Peliccan Cars. Thank you for your continued trust and support.

Rated 5 out of 5 stars

It’s wonderful experience

It’s wonderful experience with this company and I will travel again with this company.

13 November 2025
Unprompted review
Peliccan Cars logo

Reply from Peliccan Cars

We sincerely appreciate your 5-star review of Peliccan Cars. Your trust and support mean a lot to us.

Rated 5 out of 5 stars

So Rehman is a very nice driver they…

So Rehman is a very nice driver they always give us very good service friendly driver with good service. I will recommend my friends and family. Thank you for such a great service.

11 November 2025
Unprompted review
Peliccan Cars logo

Reply from Peliccan Cars

We are truly grateful for your 5-star review of Peliccan Cars. Thank you for your continued trust and support.

Rated 5 out of 5 stars

I had a great experience with this taxi…

I had a great experience with this taxi company. The driver was on time, friendly, and very professional. The car was clean, comfortable, and well-maintained, making the journey smooth and enjoyable. Booking was quick and easy, and communication was excellent throughout the trip. The pricing was fair with no hidden costs, which I really appreciated.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Ravi

The driver was smartly dressed and he was very kind. The car was also very neat with no litter in it. I definitely recommend this company to everyone.

28 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible 'service' (if you can call it…

Terrible 'service' (if you can call it that)

I booked a car for 00:50. They booked it incorrectly for 01:20 so I corrected then and they confirmed and sent me confirmation of the correct collection time.

I was told driver details would be sent an hour before. They weren't. I was told the flight would be tracked. It wasn't as we landed early and when I finally managed to get driver details after two phone calls and many WhatsApp's standing at arrivals, I called the driver and they had given him the incorrect collection time of 01:20.

When I messaged them and told them they tried to tell me that u had given them that time despite my original confirmation email saying 00:50 and their updated confirmation on WhatsApp also saying 00:50.

Then they tried to further blame me saying that the driver was already allocated at the later time so couldn't be changed.

We finally left the airport at 01:30 (an hour after we went through arrivals).

Not the drivers fault at all. He was very good and he got us home quickly so he gets five stars but I will never use a company that can't accept responsibility for an error and puts it back on me when I have evidence in writing that the time I booked was correct.

Avoid this company like the plague unless you want to add an hour to an already long journey.

Natalie

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Rashid is a very polite and friendly…

Rashid is a very polite and friendly driver. It was a pleasure being his passenger and I would gladly use this service again and ask Rashid in particular. What a lovely man
Excellent service

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Booking Pelican was my worst…Nightmare

Booking Pelican was my worst nightmare.l Flew in from Ghana to London on the 23rd June, waiting for my driver to pick me up with my 3 kids and only to be told that he's left the airport. The driver left me and my 3 kids and went away after a long flight. I was stranded with no money on me, OMG. this is insane, l called thier customer service and thier English was very poor and bad you can't hear a thing. They aren't no cab drivers,they just take your money and pretend they sent a drivr please stay away from them because they don't refund too. They are just thieves. They rob you in the broadday. They are robbers, they are serious scammers. Don't be scammed by pelican cars.

23 June 2025
Unprompted review

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