Stefan was an excellent, friendly driver with a seriously-nice, comfortable BMW. The ride was as quick as it could be. The app was easy to navigate. Using WhatsApp I was able to make changes to our... See more
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I recently booked with is company for a journey from Heathrow Airport to E10, and the entire experience truly deserved a full 5-star review. From the moment I landed, the communication was clear and r... See more
Company replied
Best experience so far. I will always choose Britannia when I am travelling around London 🥰😘 Operators are also very nice and efficient. Always going above and beyond to meet my needs.... See more
Company replied
My cousin actually booked this service from America as my Aunt was visiting. The cab driver arrived and then messaged me to let me know her was outside. He helped my aunt with her cases, he was polite... See more
Company details
Written by the company
Pelican Cars offers reliable, professional, and high-quality taxi and minicab services. We pride ourselves on our commitment to customer satisfaction, providing fast and efficient transportation solutions for our clients. Our drivers are professional and courteous, ensuring a comfortable journey for every passenger. We strive to maintain the highest standards while exceeding client’s expectations at all levels. Don't just take our word for it, read our reviews on Trustpilot
Contact info
10-16 Tiller road, E14 8PX, London, United Kingdom
- 02030029117
- info@peliccancars.com
- peliccancars.com
4.6
Excellent
172 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically takes over 1 month to reply
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Great Service☺️
7 May 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
The driver was the best driver we have…
The driver was the best driver we have had in the world
28 April 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Very pleasant driver who was helpful on…
Very pleasant driver who was helpful on the drive into our hotel in London.
Good communication 👍
2 May 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Thank you very much for the great…
Thank you very much for the great service. Our plane was a bit late and the driver waited for us. The car was spotless and our driver polite and helpful. Thank you.
28 April 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Good experience and kind driver
Good experience and kind driver. The journey was relaxing.
27 April 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Punctual and pleasant, highly recommended
It was my first experience with the company and it was great. The driver was in time, very pleasant, and polite. I would strongly recommend them.
2 April 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Timely, affordable and reliable transfer service
Timely, courteous and reliable service
2 April 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Great all round service
Great communication. Got to the airport with plenty of time to spare. 5 star service
1 April 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Very experience driver!
1 April 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Used Britannia several times now to…
Used Britannia several times now to take us to Heathrow and have always been excellent, very reliable, great communication and helpful when assistance has been required.
31 March 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Very reliable transport services
Very reliable transport services
Excellent customer service
1 April 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Good service
Good service, good price's. Reliable on always on time. Great communication
29 March 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Brilliant service at decent price
Brilliant service at decent price! Would certainly use for all my airport trips!
29 March 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Its the best taxi service ..
Its the best taxi service ..
Highly Recommended.
4 February 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Best experience so far
Best experience so far.
I will always choose Britannia when I am travelling around London 🥰😘
Operators are also very nice and efficient.
Always going above and beyond to meet my needs.
Love,
Sherry 😘
26 March 2024
Unprompted review
Reply from Peliccan Cars
Thanks for your review. We're always working hard to make sure every ride is the best, and we hope to see you again soon!
Do not use
Do not use. Terrible service. 45mins late and changed drivers multiple times during that. Provided incorrect contact numbers for drivers and kept lying about how long they would be. Definitely just use bolt or uber instead as there is no benefit booking in advance with this taxi service. When the driver turned up he was either drunk or very tired and drove really dangerously, hitting the curb multiple times and drifting across lanes. Honestly like something out of a bad film…do not trust this company.
28 March 2024
Unprompted review
Reply from Peliccan Cars
We apologize for any inconvenience and kindly request your job reference number at info@peliccancars.com We are committed to resolving this matter promptly, as it doesn't reflect our goal of providing excellent service to our valued customers. Your cooperation will aid in investigating and addressing the issue.
Do not use this service for airport…
Do not use this service for airport pick up. They promise the best transfer but are far from it. On collection, our driver complained that the shortest journey time wise (saving 30 minutes) was 20 miles longer and therefore made no sense for him to take it as he wouldn’t get paid properly for it.
He insisted on driving the longer route, argued with us, calling the office and putting it on speaker phone. Very rude. He worked for many different organisations and didn’t have a clue which company we booked with. Definitely didn’t understand or care that we had booked a premium service for the convenience and speed of it. Kept referencing Uber. Told us that we had made the wrong decision and should have got the train.
Terrible experience. Not what I would expect. Don’t waste your money.
16 March 2024
Unprompted review
Reply from Peliccan Cars
We apologize for any inconvenience and kindly request your job reference number at info@peliccancars.com We are committed to resolving this matter promptly, as it doesn't reflect our goal of providing excellent service to our valued customers. Your cooperation will aid in investigating and addressing the issue.
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