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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service received. Many highlight the ease of the ordering process, from selection to proofing, and appreciate the quick turnaround times and fast delivery. The final products often exceed expectations, with clear and bold imprinting. Some people were dissatisfied with their order not arriving as expected, though in one instance, the issue was promptly addressed by customer service. A few other people also felt that the color of the product varied slightly from what they anticipated based on the online advertisement.

What people talk about most

Product

People report positive experiences with the product. Customers consistently praise the high quality of the... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of the pencils and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Order

Customers had positive experiences with the ordering process. Many reviewers found it easy to order, with... See more

Service

Consumers find service to be positive. Many reviewers praise the incredibly responsive, fast, and accurate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pencil Guy Shop is amazing! Super quick, responsive, and always willing to help — even with last-minute requests. They’ve gone out of their way after hours to make sure I was taken care of. The prod... See more

Rated 5 out of 5 stars

I'd like to thank the Pencil Guy Shop for a great first experience. The process was quick and easy to customize the pencils and the turn around time was less than a week. The pencils look great and ar... See more

Rated 5 out of 5 stars

The web site was clean and simple to glance at options and choose what fits my needs with immediate pricing laid out based on quantity and type of pencil to be ordered. Ordering was a breeze too with... See more

Rated 5 out of 5 stars

I’m updating a previous review to reflect the customer service experience I had with this company. My order was not delivered due to an internal issue. I put my review out noting that it did not arriv... See more


Company details

  1. Office supplies shop
  2. Printing shop
  3. School Supply Shop

Written by the company

Personalized and blank pencils - lowest prices and quickest service! Can ship same or next day! Five star rated on amazon - Pencil Guy!


Contact info

4.9

Excellent

TrustScore 5 out of 5

733 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm starting a small business project…

I'm starting a small business project and thought the pencils would be a good addition. The team was very responsive and had a lot of patience as we adjusted the phrasing until it was perfect. Fantastic service!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, great product! Love the pencils!

29 March 2026
Pencilguyshop logo

Reply from Pencilguyshop

Jennifer , why only a one star review? the review seems quite positive..Quick delivery, great product! Brian

Rated 5 out of 5 stars

The best customer service!

Brian completed a large order in record time to make a tight deadline. He communicated well about the order and the shipping. I would highly recommend working with The Pencil Guy--great quality products with the best customer service!

26 March 2026
Rated 5 out of 5 stars

Great experience

Great experience! From the support team reaching out to make sure they knew when I needed the pencils to on time deliver to quality product! Kid will be happy with them! Thank you PencilGuyShoo!

23 February 2026
Rated 5 out of 5 stars

No worries

The company assured us the logo and printing on the History Museum pencils was the exact same as last year and they were!!! We were very happy because we did not have any worries.

27 January 2026

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