I cannot thank Elaine enough for all the work they have put in to help me with my first time buying a property. They took a lot of the stress off of me by organising the mortgage and solicitors, whic... See more
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We honestly cannot thank Elaine enough for everything she did for us during our home-buying journey. After a very frustrating experience with the developer’s advisor, who made the process stressful... See more
Company replied
After years of thinking that I would never own my own home (I have seen other brokers) Elaine was like a breath of fresh air and has helped us to secure our first mortgage. Elaine was super helpful in... See more
Company replied
I was referred by someone who spoke highly of Elaine's services, and I must say that Elaine's services was nothing short of expectations, if anything at all, my referee didn't do justice to explaining... See more
Company details
Written by the company
Penguin Mortgages offer straightforward advice across a range of services and have access to thousands of different products to suit your specific needs.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- 0333 041 6234
- info@penguinmortgages.co.uk
- penguinmortgages.co.uk
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Being a first time buyer Elaine talked…
Being a first time buyer Elaine talked me through every step of the way and made me feel a lot more relaxed about everything. Elaine was always happy answer any questions and queries I had and explained everything to me! :)
Penguinmortgages …10 stars
Penguinmortgages helped me to acquire my first house. She made the process so easy for me, considering my circumstances and communicating with me at every point in time. She considered my circumstances and found the best deal for me and was always available to answer any questions anytime. I would give her 10 stars if given the opportunity.
Elaine was diligent and supportive
Elaine was informative, professional and diligent which eased the usually daunting mortgaging process.
Excellent professional service
Excellent professional service, friendly and helpful. Can’t thank Elaine enough for her help and assistance when I was looking for a mortgage. She worked meticulously and handled all the details. Best service I had and would highly recommend
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