We had a fantastic experience working with Wayne. He helped us implement our Work Health and Safety policies and documentation, as well as guided us through using our new technology platform. Wayne... See more
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Scott was absolutely amazing. Well on time ( early even better). Explained everything well. Let us ask questions and go back if we didn't understand and re explain. super friendly, awesome guy. Than... See more
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I have just dealt with Penny Crittall on an employee redundancy for one of our clients. Penny was prompt, professional and showed great care to make sure we got the best result. It was a complex area... See more
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Information relevant to my business Mitchell and George, our presenters clearly know their work and enjoyed delivering it to my team Content very relevant and applicable to my business My team were... See more
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Company details
- Human Resource Consulting
- Business and IT Consulting agency
- Employment consultant
- Legal Services
- Occupational Safety and Health
- Software company
About Peninsula AU
Written by the company
Peninsula is one of the largest providers of Workplace Relations and Health and Safety services in Australia. Today, we proudly service 30,500 small to medium businesses, which are the backbone of the Australian economy. We have revolutionised the way business owners access help with employee relations, wage information, and WHS challenges with our 24/7 advice line.
24/7 advice
When you need instant answers to challenging situations so you can make an informed decision, it can be frustrating to have to wait until the next business day to talk to someone. Whether you’re struggling with an employee dispute or a risk assessment, get the support you need – whenever you need it with our 24/7 advice line.
HR documentation
Allow Australia’s leading employment relations specialists to craft your HR paperwork. That’s your policies, employee handbooks, disciplinary letters, and much more – all sorted for you.
Health & safety support
Remove risks from your workplace with expert advice and ongoing support. Minimise the chance of accidents, injuries, and claims and enhance the safety of your workplace with in-person audits, risk assessment guidance, and more.
Legal protection
Know you’re protected against the most common tribunal claims with start-to-finish legal support.
About Peninsula Australia
Peninsula Australia (formerly Employsure) has been providing professional services to small and medium sized businesses across Australia since 2012. We started small ourselves, so, although we've grown over the years, our values remain the same. We know the challenges Australian small businesses face and the ongoing support they need because we are still a small business at heart. Today our services go beyond HR and employment relations to cover health and safety management, compliance, legal representation for workplace claims, and much more besides. Whatever we do, the service is always provided by a handpicked team of experts, so you can be sure you're getting the best from the best.
Contact info
180 Thomas Street,, 2000, Sydney, Australia
- 1300 651 415
- client.experience@peninsula.com.au
- peninsulagrouplimited.com.au
4.8
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Positive and straightforward experience
R.V. did a great job. She interpreted the situation correctly and provided meaningful suggestions. I highly recommend her. I have spoken to many of your advisors, with very few, I wanted to remember the name so I can ask for them again. Well done
6 May 2026
Unprompted review
Reply from Peninsula AU
Hi Simone,
Thank you for sharing your experience.
We’re delighted to hear that Rebecca made the process clear and easy to navigate, and that her insights were both accurate and helpful. It’s especially rewarding to know she left such a strong impression compared to your previous interactions.
Your recommendation means a great deal to us, and we’ll be sure to pass along your kind words!
Kind regards,
Jemima @ Peninsula
WHS with Peninsula
Carl at Peninsula understood the particular needs of our small business and tailored his advice accordingly, whilst ensuring regulatory requirements were being met.
6 May 2026
Unprompted review
Reply from Peninsula AU
Hi Kate,
Thank you for your wonderful feedback.
We’re delighted to hear that Carl took the time to understand the unique needs of your business and provided guidance that was both practical and compliant. Ensuring our advice is relevant and tailored is something we take great pride in, so it’s great to know this stood out in your experience.
We truly appreciate your comments!
Kind regards,
Jemima @ Peninsula
Assistance
We had a good talk about the relevant issues which helped fill in the full picture as it went a little wider, but not off-track.
5 May 2026
Unprompted review
Reply from Peninsula AU
Hi Michael,
Thank you for your feedback!
We’re glad to hear that the conversation was insightful and helped bring clarity to your situation. Taking a broader view while staying focused on what matters is something we always aim for, so it’s great to know this approach worked well for you.
We appreciate you sharing your experience and look forward to continuing to support you.
Kind regards,
Jemima @ Peninsula
Natalie Resman was knowledgeable and…
Natalie Resman was knowledgeable and helpful in assisting with my enquiries today
5 May 2026
Unprompted review
Reply from Peninsula AU
Hi Natalie,
Thank you for your kind feedback!
We’re so pleased to hear that Natalie was able to support you so effectively. We pride ourselves on providing clear, knowledgeable, and helpful assistance, so it’s great to know your experience reflected that.
We’ll make sure Natalie receives your lovely comments - she’ll be thrilled to hear them!
Kind regards,
Jemima @ Peninsula
Outstanding service delivery
Outstanding service delivery, the onboarding process was timely, accurate, and exceptionally well managed, making our induction as a new client completely seamless. Every step was clearly communicated and executed with precision, giving us confidence from day one. The team operated like a smooth, well‑oiled machine—professional, responsive, and thoroughly prepared. We couldn’t have asked for a better onboarding experience and highly recommend their services.
30 April 2026
Unprompted review
Reply from Peninsula AU
Hi NY,
Thank you so much for your wonderful feedback, we truly appreciate you taking the time to share your experience.
We’re delighted to hear that your onboarding journey felt smooth and well-coordinated from the outset. Our team works hard to ensure every stage is clear, efficient, and tailored to give new clients a strong and confident start, so it’s incredibly rewarding to know this came through in your experience.
We’re thrilled to have you on board and look forward to continuing to support you moving forward.
Warm regards,
Jemima @ Peninsula
Clear instructions
5 May 2026
Unprompted review
Reply from Peninsula AU
Hi Wendy,
Thank you for your feedback.
We’re pleased to hear the guidance provided was easy to understand and helpful. We appreciate you taking the time to share your experience.
Kind regards,
Jemima @ Peninsula
Linda was extremely professional and…
Linda was extremely professional and helpful assisting me navigate my HR issue. She provided great advice and understood the company's situation extremely well. I commend Linda on how she handled my enquiry.
3 May 2026
Unprompted review
Reply from Peninsula AU
Hi Tanya,
Thank you for your thoughtful comments.
Linda will be glad to know her professional approach, practical guidance, and strong understanding of your organisation’s circumstances were helpful.
We appreciate you recognising the care she took in supporting you and addressing your enquiry effectively.
Kind regards,
Jemima @ Peninsula
Thank you for the immediate help and…
Thank you for the immediate help and advice at 10:30 pm .
Linda Ali listened and resolved the concerns pretty much straight away and response was sent very quickly .
Thank you
4 May 2026
Unprompted review
Reply from Peninsula AU
Hi Rashi,
Thank you for sharing your experience.
Linda will be pleased to know her prompt attention, careful listening, and swift follow‑up made a difference - even late in the evening.
We’re glad she was able to address your concerns so efficiently and appreciate you taking the time to let us know.
Warm regards,
Jemima @ Peninsula
Fantastic
Fantastic, friendly assistance from Peter Makhlouf. He was clear, knowledgeable, and helpful at every step. He provided thoughtful, well‑considered answers and made sure I was completely satisfied before moving on to any other issues.
4 May 2026
Unprompted review
Reply from Peninsula AU
Hi Sasha,
Thank you for your kind review.
Peter will be pleased to hear that his approachable manner, expertise, and attentive guidance made the experience so positive.
We’re glad he was able to address your questions thoroughly and ensure everything was resolved to your satisfaction.
Warm regards,
Jemima @ Peninsula
Linda Ali is such a great help today!
4 May 2026
Unprompted review
Reply from Peninsula AU
Hi Lj,
Thank you for taking the time to leave such positive feedback.
Linda will be glad to know she was able to assist you today. We truly appreciate your support.
Kind regards,
Jemima @ Peninsula
We recently had the pleasure of being…
We recently had the pleasure of being represented by Mariam Noorzai at Irwell Law, and I cannot recommend her highly enough.
From the very beginning, Mariam was absolutely fantastic. Dealing with an unfair dismissal claim is an incredibly stressful and overwhelming experience, but Mariam took so much of that stress away from me. She was crystal clear at every stage — explaining exactly what I needed to do, what to expect, and how the process would unfold. I never felt confused or left in the dark.
What really stood out was her professionalism, warmth, and genuine dedication to my case. She made me feel heard and reassured, and gave me the confidence that everything was in hand. She has personally guaranteed that we have nothing to worry about — and after seeing her in action, I truly believe that.
If you are facing an employment law issue, do not hesitate to contact Irwell Law and ask for Mariam Noorzai. She is a true asset to the firm and an exceptional legal professional. Thank you so much, Mariam — you have been outstanding!
FKS & NM
4 May 2026
Unprompted review
Reply from Peninsula AU
Hi Francis,
Thank you for your generous feedback.
We’re so pleased to hear about your experience with Mariam and the support she provided throughout such a challenging situation. Her clear guidance, calm approach, and commitment to achieving the best possible outcome are qualities we truly value.
It’s wonderful to know that her reassurance and expertise helped you feel confident and supported during the process. Your recommendation means a great deal to Mariam and the entire team at Irwell Law.
We sincerely appreciate you taking the time to share your experience and wish you all the very best moving forward.
Warm regards,
Jemima @ Peninsula
Poonam Singh was very helpful
Poonam Singh was very helpful. She listened to my queries and responded promptly. I am most grateful to her and the entire team for their help and advice.
4 May 2026
Unprompted review
Reply from Peninsula AU
Hi Shanti,
Thank you for taking the time to share your feedback.
We’re delighted to hear that Poonam provided such attentive and timely support. Your kind words mean a great deal to her and the wider team, and we’re pleased we could assist you every step of the way.
Kind regards,
Jemima @ Peninsula
Catherine
Catherine, was very nice to work with she is very knowledgeable and helped explain everything very clearly.
It also assures me that my business is in the right hands.
1 May 2026
Unprompted review
Reply from Peninsula AU
Hi Joseph,
Thank you for your kind feedback.
We’re delighted to hear that Catherine was a pleasure to work with and that her knowledge and clear explanations gave you confidence and clarity. It’s great to know you feel your business is well supported - your trust means a lot to us.
We look forward to continuing to work with you.
Kind regards,
Jemima @ Peninsula
Clear and reliable HR advice
I had a really good experience with Peninsula. The advice was clear and practical, and it helped me work through a tricky rostering situation without overcomplicating things. Peter Makhlouf was especially helpful. He explained everything in a way that was easy to follow and made sure the advice was aligned with the SCHADS Award. Overall, very responsive and supportive. Definitely appreciate the guidance provided.
1 May 2026
Unprompted review
Reply from Peninsula AU
Hi Jayne,
Thank you for the detailed and thoughtful review.
We’re delighted to hear that the guidance provided was clear, practical, and helped you resolve a complex rostering issue with confidence.
We’ll be sure to share your feedback with Peter. He takes great care to ensure advice is easy to understand and correctly aligned with relevant awards, and it’s great to know his support made a positive impact.
We appreciate your kind words and look forward to continuing to support you whenever needed.
Kind regards,
Jemima @ Peninsula
Fasya Latif was very helpful
Fasya Latif was very helpful, quick and efficient giving advice on a recent matter regarding underperformance of an employee
1 May 2026
Unprompted review
Reply from Peninsula AU
Hi Andrew,
Thank you for sharing your experience.
We’re pleased to hear that the support you received was timely and effective. Fasya will be delighted to know her advice and responsiveness helped you navigate this performance matter with confidence.
We appreciate you taking the time to leave this feedback and are always here to support you when needed.
Kind regards,
Jemima @ Peninsula
Very informative session and a pleasure…
Very informative session and a pleasure to deal with today
1 May 2026
Unprompted review
Reply from Peninsula AU
Hi Tania,
Thank you for your kind feedback.
We’re glad you found the session helpful and enjoyed working with us today. It’s always our goal to provide clear, valuable guidance, and we appreciate you taking the time to let us know about your experience.
Kind regards,
Jemima @ Peninsula
The professionalism shown by Peninsula…
The professionalism shown by Peninsula Group since our company have engaged them to look after all of our HR requirements has been excellent. All people that we have dealt with over the past 12 months are very clear with their instructions and made any issue clean to deal with.
Special shout out to Kethmi who has helped our company through a difficult period. Her expertise and guidance have been second to none. Her friendly and engaging demeanour have made the issues we have worked through a comfortable experience. Could not recommend her highly enough.
28 April 2026
Unprompted review
Reply from Peninsula AU
Hi Richard,
Thank you for taking the time to share such thoughtful feedback.
We’re pleased to hear that our support across your HR needs has been valuable and that our team has been able to provide clear, practical assistance when it matters most.
We’ll be sure to pass on your kind comments to Kethmi. She takes great care in supporting clients through challenging situations, and it’s wonderful to know her knowledge, approachability, and reassurance made a real difference for your business.
We truly appreciate your recommendation and look forward to continuing to support you.
Warm regards,
Jemima @ Peninsula
Thanks Carl
Carl was extremely professional and accommodating during our recent health and safety review. His depth of knowledge and expertise was clear throughout the process and greatly assisted us in ensuring our business remains fully WHS compliant.
22 April 2026
Unprompted review
Reply from Peninsula AU
Hi Emma,
Thank you for taking the time to share your feedback.
We’re pleased to hear that the recent safety assessment was a positive experience and that the guidance provided was helpful in strengthening your WHS practices. Carl will be glad to know his approach, flexibility, and strong understanding made the process smooth and valuable for your business.
We appreciate your review and look forward to continuing to support you.
Kind regards,
Jemima @ Peninsula
Peninsula is certainly a great support for managing employee relations!!
The great thing about Peninsula is having the 24/7 access to their advice line, and importantly, getting the right advice for the situation at hand. Additionally, the best part in dealing with Peninsula is their courteous, friendly and professional staff on the phone. Today, I spoke with Peter Makhlouf and Fasya Latif, both of whom were very prompt and responsive, friendly and easy to talk to, and most importantly, knowledgeable about the matter being queried. They were also patient in listening and understanding my queries properly before responding. I would recommend Peninsula to businesses looking to get good and reliable support for managing their employee relations. Thanks Peter and Fasya, and Peninsula for your on-going support, and great customer service!!
30 April 2026
Unprompted review
Reply from Peninsula AU
Hi Edward,
Thank you for such a detailed and thoughtful review.
We’re delighted to hear that our advice line continues to be a reliable resource for you and that the guidance provided was well suited to your situation. It’s especially pleasing to know that Peter and Fasya made a positive impression through their responsiveness, approachability, and depth of knowledge, as well as taking the time to fully understand your questions before offering support.
Your recommendation means a great deal to us, and we truly appreciate your continued trust in Peninsula.
Warm regards,
Jemima @ Peninsula
I was helped by Natalie
I was helped by Natalie, and she was very good with clarifying the various areas I was not clear about. She addressed my query in detail and she offered to provide me documents which I wasn't aware I will get.
30 April 2026
Unprompted review
Reply from Peninsula AU
Hi Harpreet,
Thank you for your kind feedback.
We’re pleased to hear that Natalie was able to clearly break down the areas that needed further explanation and take the time to thoroughly address your questions. It’s great to know she also highlighted additional resources available to support you.
We appreciate you sharing your experience and will be sure to pass your comments on to her.
Warm regards,
Jemima @ Peninsula
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