Penji Reviews 

387
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and high-quality design work. Many appreciate the team's responsiveness, clear communication, and ability to handle diverse design requests, from social media graphics to full creative packages. This valuable partnership helps streamline design needs and elevate brands. People frequently commend the professional and helpful staff, including project managers and designers, for being attentive, skilled, and understanding of specific brand needs. The user experience is consistently smooth, with many finding the onboarding process frictionless and the system easy to manage, ensuring dependable design support and consistent results.

What people talk about most

Service

Reviewers mention positive feedback about service, with many customers considering it an important part of... See more

Staff

Consumers find staff to be positive, highlighting their responsiveness, professionalism, and willingness to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting responsive and... See more

Quality

Customers consistently report positive experiences with the quality of work received, highlighting that teams... See more

Product

People report positive experiences with the product, highlighting its ability to deliver high-quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with Penji has been outstanding. Within a couple of weeks, their designers were delivering high-quality brand pieces that looked and felt like us. They’re quick, communicative, an... See more

Company replied

Rated 5 out of 5 stars

After two months with Penji, we’ve been happy with the work. They’re responsive, open to feedback, and willing to take calls when needed. It sometimes takes a few revision rounds, but they always get... See more

Company replied

Rated 5 out of 5 stars

I've tried more than a few of these creative services and so far, Penji is the best of the best! Their system to submit project requests is one of the simplest and most streamlined. Their designers ar... See more

Company replied

Rated 5 out of 5 stars

I just started using Penji for our seed stage startup and it's been perfect. We've needed everything from social media graphics and company presentations to Chrome store assets and product hero mo... See more

Company replied


Company details

  1. Marketing agency
  2. Design agency
  3. Internet marketing service
  4. Marketing consultant
  5. Online marketing agency
  6. Website designer

Written by the company

Penji is a creative technology company built to eliminate one of the most costly mistakes in business—hiring the wrong designer. With Penji, you get access to a vetted team of world-class graphic designers ready to tackle over 120+ design categories. From logos to landing pages, every project is delivered with speed and precision—typically within 24 to 48 hours.


Contact info

4.8

Excellent

TrustScore 5 out of 5

387 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(387)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Solid design service

A solid experience overall. I appreciate the quality and attention to detail, and the prompt response for request for revisions. Stellar team of designers and project managers.

28 November 2023
Unprompted review
Penji logo

Reply from Penji

Thanks a ton for your positive feedback! We're thrilled you had a solid experience with our team. Your shoutout to our designers and project managers means a lot. We're always here for quick revisions and cheers to more exciting projects!

Rated 5 out of 5 stars

Awesome work

Awesome work, great communication and excellent design skills!

24 November 2023
Unprompted review
Penji logo

Reply from Penji

Thanks a ton for your fantastic feedback! We're thrilled you loved our work, communication, and design skills. Cheers to more future projects!

Rated 5 out of 5 stars

Provided a fast response and cost…

Provided a fast response and cost effective service for various design requests that we had over a period of time as we were updating marketing materials, creating new visuals, logos and web site design.

8 November 2023
Unprompted review
Penji logo

Reply from Penji

Thanks a bunch for your kind words! We're thrilled that you found our design services fast and cost-effective. It was a pleasure working on your marketing materials, visuals, logos, and website design. If you ever need more help down the road, we're here for you. Cheers to great collaborations!

Rated 5 out of 5 stars

Penji has been a reliable partner with…

Penji has been a reliable partner with quality designs and the flexibility to use different designers as needed and requested. They will always work hard to meet your demands and deadlines.

17 November 2023
Unprompted review
Penji logo

Reply from Penji

Thanks a bunch for your kind words! We're delighted to hear that Penji has been a reliable partner, meeting your demands and deadlines. We love bringing your visions to life with quality designs. If you ever need anything, we're here for you!

Rated 5 out of 5 stars

Experience for the past few months

I've been using Penji for a few months now, and the process of requesting projects has been very smooth and simple.

The turnaround time for my requests has been quick and accurate, but keep in mind of your plan limitations if you are sharing with more than one more person. Designs have been pretty great so far and the more information you can provide to the designer, the better the end product.

So far, my experience has been really great and I look forward to continuing to work work with the Penji team!

6 November 2023
Unprompted review
Penji logo

Reply from Penji

We're thrilled you've had a smooth experience with Penji! Quick and accurate turnaround times are essential, and we're delighted to provide that for you. Thanks for the tip on plan limitations, and we're pleased you've enjoyed the designs. We look forward to working with you and appreciate your support!

Rated 5 out of 5 stars

Customer for 3 Years and Going

I have been using Penji for the last 3 years and the service is like an extension of my team. We are able to produce more and get more done in a short period of time thanks to our Penji design team. I have also recommended penji to a few friends who have also enjoyed the service.

1 November 2023
Unprompted review
Penji logo

Reply from Penji

We're delighted to hear that you've been enjoying Penji for the past 3 years! It's fantastic to know that our design team has become an extension of your own, helping you increase productivity. Thank you for recommending Penji to your friends – we greatly appreciate your support!

Rated 5 out of 5 stars

We're so happy we discovered Penji

We're so happy we discovered Penji! 5 star customer service and top quality output from the designers. Also the turn around time and value for money is excellent. Highly recommended!

26 October 2023
Unprompted review
Penji logo

Reply from Penji

That's fantastic to hear, Elizabeth! Penji is always available to assist you with your design needs!

Rated 5 out of 5 stars

The support team is very helpful!!

The support team is very helpful! The layout is mostly user-friendly! Would highly recommend this company!

12 October 2023
Unprompted review
Penji logo

Reply from Penji

We're delighted to hear that you found our support team helpful and the platform user-friendly. Thank you for your recommendation! We'll keep working to make your experience even better.

Rated 5 out of 5 stars

Look no further, this is the last designer you will need.

Penji is efficient and has top tier designers for a undervalued price. I have been a customer of there's since day one. There is a reason they have grown so much and it is proof in the work they put out daily so efficiently. This is the last designer or design team you will look for. Customer service is unmatched. Thank you Veronica P. for always take care of us.

20 October 2023
Unprompted review
Penji logo

Reply from Penji

Thank you for your kind words and loyalty, we're thrilled to have you as a customer since day one! We're delighted to hear that you find our designers top-tier, and we take great pride in delivering efficient and high-quality work at an undervalued price. We appreciate your trust in Penji and our customer service, particularly Veronica P., who always takes great care of you. We're here to serve you, and we look forward to continuing to do so. If you ever need anything, please don't hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

I have been using Penji for almost 2…

I have been using Penji for almost 2 years. With this affordable service I am able to stand out from my competition. My social media following increases with 100 people every week because of the attractive and consistent content we are able to put there. I found my favourite designers at Penji, I always request them, and they know me well enough to always nail my projects.
I highly recommend Penji to all entrepreneurs

16 October 2023
Unprompted review
Penji logo

Reply from Penji

We're thrilled you've been with us for two years and have found success in standing out from your competition. Your consistent social media growth is fantastic news!

We're delighted that you've found your favorite designers at Penji, making your projects a breeze. Your recommendation to fellow entrepreneurs means the world to us.

Thank you for your trust in Penji. We're here to keep your creative journey exciting and successful. If you ever need anything, just reach out. Cheers to more years of creativity together!

Rated 5 out of 5 stars

The best! Highly recommend.

Penji is a wonderful tool and team of people. We are a small, fully remote team working on a lot of different fast-paced and ever-changing projects. We tried working with various designers and struggled to find a good fit. Then we found Penji and we have been able to greatly increase and improve the work we are doing because Penji handles everything related to design. They are responsive, attentive, quick, professional, and incredibly helpful. They have learned our brand and style quickly through our work together and have been able to produce amazing designs that we couldn't have come up with on our own. Thank you Penji for being such awesome partners!

12 October 2023
Unprompted review
Penji logo

Reply from Penji

Thanks for the positive review! We're thrilled that our platform works well for your team. If you ever need assistance or have more feedback, feel free to reach out. Cheers!

Rated 5 out of 5 stars

We'd be lost without Penji...

Penji has consistently delivered outstanding designs that have not only met but exceeded our expectations. Their creative talents have added a whole new dimension to our marketing materials, branding, and overall visual identity. The designs they've produced have been nothing short of exceptional, captivating our target audience and leaving a lasting impact.

What truly sets Penji apart is their ability to complement our department's weaknesses seamlessly. They've taken our initial ideas and turned them into beautiful, compelling visuals that have resonated with our clients. Their design expertise has bridged the gaps in our capabilities and enabled us to maintain a competitive edge in a dynamic marketplace.

One aspect that I must highlight is their remarkable turnaround times. They consistently deliver high-quality work within our tight deadlines. Their efficiency has enabled us to execute time-sensitive projects.

Moreover, the level of responsiveness they offer is truly exceptional. Any time we've had a question, request, or revision, they've been quick to respond and address our needs. This level of commitment and attention to detail has instilled confidence in us, knowing that they are always there to support us.

In summary, Penji has not only provided us with remarkable designs but has become an invaluable part of our team, offering their skills to supplement our weaknesses and ensure that we always put our best foot forward. Their rapid turnarounds and unwavering responsiveness make them a reliable partner we can count on.

11 October 2023
Unprompted review
Penji logo

Reply from Penji

We're thrilled to hear your glowing review of Penji's design services. Our exceptional creativity has elevated your marketing materials and branding, and our ability to complement your department's strengths is commendable. Our quick turnarounds and responsiveness make us a reliable partner, and our dedication has truly made us invaluable. Thank you for sharing your positive experience with Penji, cheers!

Rated 5 out of 5 stars

Better than other unlimited design services

I've used other unlimited design services before, and I feel Penji is better. I really like their web interface, and their team is great to work with.

1 September 2023
Unprompted review
Penji logo

Reply from Penji

Thank you for choosing Penji! We're delighted that you prefer our services over others. Our user-friendly interface and dedicated team are what sets us apart. We look forward to continuing to meet your design needs.

Rated 5 out of 5 stars

Great UI/UX + Great Designs = Penji

Penji is a great Design service with a very intuitive user interface. If you create a lot of designs for your clients, the higher tier plans allow you to create multiple brands and you can attach new design projects to these brands which is very helpful organization wise. Inside of each project is a messenger type display that allows you to easily see your back and forth conversations pertaining to that project as well and the ability to tag areas on the design and put notes about what you like or want to change yet again makes for a more seamless Design experience.

28 August 2023
Unprompted review
Penji logo

Reply from Penji

We appreciate the wonderful review. We worked hard to surpass your expectations, therefore we're happy to hear that we were successful in doing so.

Rated 5 out of 5 stars

Amazing designers!

Penji has a great team of designers who are talented and create quality work! Their responsiveness and assistance in the overall design process are wonderful!

9 September 2023
Unprompted review
Penji logo

Reply from Penji

Thank you for your kind words! We're thrilled to hear that you've had a great experience with our talented designers at Penji. Our dedication to quality work and responsive assistance in the design process is something we take pride in. If you need any more assistance in the future, feel free to reach out. Cheers to more future projects!

Rated 5 out of 5 stars

Penji is a competitive advantage for us

4years in, Penji is a competitive advantage for us. We're able to kick out eye catching graphics at a pace and quality that simply wouldn't be possible through an agency or even one of their competitors.

19 September 2023
Unprompted review
Penji logo

Reply from Penji

We're thrilled to hear that after four years, Penji remains a competitive advantage for your business. Our ability to deliver high-quality graphics at a fast pace sets us apart from competitors, and we're glad to know we've been instrumental in your success. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

What a great experience Penji has been

What a great experience Penji has been, great designs and the customer service has been top notch with ensuring that we are happy

15 September 2023
Unprompted review
Penji logo

Reply from Penji

We're delighted to hear you've had a great experience with Penji! Providing top-notch designs and excellent customer service is our priority. Your feedback inspires us to continue delivering high-quality work. If you ever need more design help, please reach out. Thank you for choosing Penji!

Rated 5 out of 5 stars

Great Service

Penji is a great service. The designers are amazing and do great work, they have great communication and always try to get make your project perfect.

13 September 2023
Unprompted review
Penji logo

Reply from Penji

We are thrilled to hear that you've had such a positive experience with our service.

Our team of designers is indeed dedicated to delivering top-notch work and ensuring that every project meets your expectations. We take great pride in our communication skills and always strive to maintain an open and responsive dialogue with our clients. Your feedback is immensely valuable to us, as it helps us continually improve and provide even better service.

At Penji, our ultimate goal is to make sure your projects are not just good but perfect. We appreciate your trust in us, and we look forward to continuing to work with you on future projects. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. Your success is our success, and we're here to support you every step of the way. Thank you again for choosing Penji, and we can't wait to assist you with your creative needs in the future!

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