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Pension Pie Reviews 57

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I asked Pension Pie to find a missing pension. They found it in just a few weeks. The team at Pension Pie kept in communication with me and I felt well informed. They were friendly and answered my que... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service !! I've been trying to track my pension for over 2 years but no joy. Within an hour of paying the £225 fee, pensionpie had written tracing letters. Once signe... See more

Company replied

Rated 4 out of 5 stars

Good company to deal with, quick reply. Only note would be to make people aware possibility of companies replying directly to the person, not pension pie. Apart from that really happy

Company replied

Rated 5 out of 5 stars

Reasons as follows.... I dealt with a lady called Sue from the outset. Nothing was too much trouble whilst dealing with her. Always available to speak and called back when asked if not available. The... See more

Company replied

Company details

  1. #3 of 6 best companies in Pension office
  2. #20 of 23 best companies in Business administration service
  3. #45 of 49 best companies in Financial advisor
  4. #17 of 19 best companies in Financial Planner
  5. #134 of 166 best companies in Non-bank financial service
  6. #16 of 21 best companies in Pension fund

About Pension Pie

Written by the company

Pension Pie - Helping You Reconnect with Your Lost Pensions

At Pension Pie, we specialise in helping individuals trace and reconnect with their lost or forgotten pensions. With years of experience in pension tracing, we understand how easy it can be to lose track of pension schemes, especially with career changes, company closures, or the passage of time. That’s where we come in.

Our service is simple and hassle-free. When you sign up, we take the burden off your shoulders by thoroughly investigating your pension history. We contact former employers, pension providers, and government agencies to track down any pensions you may have built up over the years. Whether it’s a workplace pension from a dissolved company or a contracted-out State Earnings-Related Pension Scheme (SERPS), our team goes the extra mile to find it for you.

We handle all the communications, writing directly to employers, pension schemes, and even the Pension Protection Fund (PPF) and HMRC, ensuring every possible lead is explored. If needed, we also follow up with major pension providers, ensuring no stone is left unturned in your search.

Transparency and communication are at the heart of what we do. We keep you updated at every step of the process, and any responses we receive are immediately shared with you. While we cannot guarantee a positive outcome in every case, our dedicated team works tirelessly to give you the best possible chance of reconnecting with your pensions.

At Pension Pie, our goal is to give you peace of mind and help you uncover the financial benefits you’ve worked hard to earn. Let us do the legwork so you can focus on what really matters. Trust us to help you take the first step toward reclaiming your pensions.

Our promise to you

Written by the company

We're committed to our customers!
At Pension Pie, our customers are at the heart of everything we do. We understand that tracing lost pensions can feel overwhelming and confusing, which is why we’re here to make the process as simple and stress-free as possible. Our team is dedicated to providing clear communication and full transparency throughout the tracing journey. From the moment you sign up, we take the time to understand your unique situation and work tirelessly to uncover the pensions you may have lost track of. We keep you informed at every step, ensuring you always know where things stand and what actions we’re taking on your behalf. While we can’t guarantee that every pension will be found, we guarantee that we’ll explore every possible lead and leave no stone unturned. Whether we’re writing to former employers, contacting pension providers, or reaching out to government agencies, you can trust us to act with diligence and integrity. Our mission is to help you reconnect with your pensions so you can secure the benefits you’ve worked hard for. Your satisfaction and trust are our priorities, and we won’t rest until we’ve done everything we can to support you. At Pension Pie, we’re not just tracing pensions—we’re building trust, delivering results, and putting our customers first.

Contact info

Try Pension Pie today!

Because life’s too short to waste time searching for missing pensions.

4.4

Excellent

TrustScore 4.5 out of 5

57 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Would definitely recommend

Everything was so easy! I didn't have very much information to give, but that didn't matter. All the people were so helpful, and made the whole experience so easy. They kept me updated by email, i knew exactly what was happening and all my old pensions have now been found. Lovely people, would definitely recommend to anyone that may have lost or old pensions.

7 July 2025
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Reply from Pension Pie

Thank you Carole! Very pleased we could assist you!

Rated 5 out of 5 stars

Genuinely want to help you succeed

There’s no magic database out there, so takes a few weeks, but Pension Pie genuinely wants to do everything they can and won’t give up on you. Because they understand how to word the letters and how branches within an organisation may not be connected, they succeeded to track my lost pension, which I had failed to do on my own, despite having a (very old) statement. Would recommend and good luck!

4 July 2025
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Reply from Pension Pie

Thank you Julie, we were so happy to help you! Really appreciate your feedback and review!

Rated 5 out of 5 stars

Firstly they found pentions i didn't…

Firstly they found pentions i didn't know i had, they were constantly in contact with me, asking how was i getting on,and if I needed anything else they would look into it for me

26 June 2025
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Reply from Pension Pie

Thank you Terry, glad we could help!

Rated 5 out of 5 stars

Company very professional

Company very professional sadly no good result as I discovered pension money paid in before 1973 not able to be reclaimed

26 March 2025
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Reply from Pension Pie

Thank you for the review and kind words! We were happy to help you.

Rated 5 out of 5 stars

Job well done.

With the help from pension pie, I found the pension pot i new was out their, but i could not trace it, thanks,

24 March 2025
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Reply from Pension Pie

Thank you Martyn! We were really glad we could assist you in finding that missing pension!

Rated 1 out of 5 stars

So far you have done nothing I sorted…

So far you have done nothing I sorted out the Wesleyan pension myself so still waiting on the wadlow grosvenor pension you have not even sent me any updates on this

11 March 2025
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Reply from Pension Pie

Hi Debra,

We’re sorry to see your 1-star review, especially given the extensive work we’ve done on your behalf.

To clarify:
1. Wesleyan Pension – We initiated contact with providers, and while you located it yourself, providers don’t always confirm what prompted their response. It’s likely our efforts contributed, but we’re pleased you have access to it now.
2. Wadlow Grosvenor Pension – Our investigation with Mercer, Pan Trustee Services Ltd, and their insolvency practitioner confirmed there was no pension left to claim. HMRC verified that your entitlement had already been reintegrated into your State Pension via a State Scheme Premium, meaning there was no separate fund remaining.
3. Additional Checks – As part of our service, we conducted a full SERPS search free of charge, ensuring no other pensions were overlooked.

We understand pension tracing can be frustrating, particularly when expectations don’t align with reality, but we remained in regular contact, followed every lead, and provided clear updates. While we appreciate this wasn’t the outcome you had hoped for, we acted thoroughly and in your best interest throughout.

We wish you the best.

Pension Pie Team

Rated 5 out of 5 stars

I was at a loss in trying to find a…

I was at a loss in trying to find a pension that I had done 20+ years ago and having no luck . I searched online for companies providing a pension search and found this company to have fantastic reviews so I contacted them them and have been amazed how fast and professional they have been . They found my pension within a couple of weeks kept in contact through out absolutely amazing this is definatly a 5***** company and will definitely recommend to all thankyou

20 February 2025
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Reply from Pension Pie

Hi Anthony, thank you so much for the kind words, and so glad we could help you find your missing pension! Really appreciate the feedback!

Rated 5 out of 5 stars

Pension search

Friendly professional service

20 January 2025
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Reply from Pension Pie

Thank you for the kind words! We were happy to help you find your missing pensions.

Rated 5 out of 5 stars

5 star 🌟

You got intouch with so many pension groups until you found the right one saving me so much time and trouble

18 December 2024
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Reply from Pension Pie

Thank you so much for the kind review! So glad to have helped you locate your missing funds.

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