Pentire Drinks Reviews 1,247

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their delicious and refreshing taste as a great non-alcoholic alternative. Many people appreciate the prompt shipping and efficient delivery service, noting that orders arrive quickly and well-packaged. However, some people were dissatisfied with the price, finding certain products to be expensive or not offering good value. A few other people also felt that some drinks had an insipid or medicinal taste, with one reviewer specifically mentioning disappointment with the Margarita flavor.

What people talk about most

Product

Reviewers highlight positive aspects of the product, often praising its delicious, complex, and fresh flavors... See more

Quality

Customers consistently note positive experiences with quality. Many praise the delicious, complex flavors,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speedy and efficient delivery,... See more

Order

Users describe positive interactions with order. Many customers found the ordering and delivery process great... See more

Price

Consumers find price to be ambiguous. Many reviewers express that the product is very expensive, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Actually, I like everything about your company. The products, of course, are the most important. Love your Margaritas. Adrift is very nice and versatile. I can use different mixers or on the roc... See more

Company replied

Rated 5 out of 5 stars

Delicious! Not too sweet but flavorful. Also, UPS lost my first delivery order and Pentire replaced it with no issues.

Company replied

Rated 5 out of 5 stars

Such a sylish company and fabulous grown-up non-alcoholic drinks. Absolutely love the flavours which don't leave me wanting. Just wish I lived by the coast!!

Company replied

Rated 5 out of 5 stars

The drink quality is a next level and I can not recommend them enough! If you are looking for luxury non alcoholic drink, replacement for beloved aperol spritz this is your answer! Coastal spritz it... See more

Company replied


Company details

  1. #23 of 23 best companies in Distillery

Written by the company

Plant-base non-alcoholic spirits, crafted for active living. Founded on a love of active coastal living, Pentire distills plants native to our headlands in Cornwall. • VEGAN • PLANT-BASED • NON-ALCOHOLIC Free UK delivery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It is terrible

It is terrible. What a let down. And when I wrote to say I didn't like it. I got a message saying I should try a different "flavor."

12 July 2024
Pentire Drinks logo

Reply from Pentire Drinks

Thank you for your purchase and sorry to hear that it wasn't to your taste. Best wishes, Ed

Rated 5 out of 5 stars

So refreshing!

So refreshing! A sophisticated treat for those of us who have given up alcohol. The bottles came quickly and were well packaged.

17 June 2024
Pentire Drinks logo

Reply from Pentire Drinks

Thank you for your lovely review Diane! Best wishes from the coast, Ed

Rated 5 out of 5 stars

Delicious flavour

Delicious flavour, great service, fast delivery.

17 June 2024
Pentire Drinks logo

Reply from Pentire Drinks

Thank you for your kind review Pip! Best wishes from the coast, Ed

Rated 1 out of 5 stars

An expensive disappointment

Bought Pentire Adrift. Mixed 50ml with light tonic water as recommended by Pentire and very disappointed. Neither my wife nor I enjoyed it. To me it was dominated by tonic and less quantity than Pentire recommend.
Very expensive disappointment.

5 July 2024
Unprompted review
Pentire Drinks logo

Reply from Pentire Drinks

Thank you for your order and sorry to hear that Pentire Adrift wasn't to your taste.

Rated 5 out of 5 stars

Tangy, fruity, light effervescence, lightly sweet

The flavor profile of the Pentire Coastal Spritz is exactly what I look for in a cocktail. Tangy, fruity, light effervescence and very lightly sweet. Pentire shares delicious cocktail recipes from their mixologists. The items I ordered arrived in a timely manner and were well packed to protect the products.

10 June 2024
Pentire Drinks logo

Reply from Pentire Drinks

Thank you for your kind review Pamela. We're so pleased to hear you've enjoyed Pentire! Best wishes from the coast

Rated 5 out of 5 stars

Great flavors

Great flavors! Refreshing and delicious alternative to alcoholic drinks.

10 June 2024
Pentire Drinks logo

Reply from Pentire Drinks

Thanks for your kind review Susan, we're so pleased to hear you're enjoying Pentire!

Rated 5 out of 5 stars

Present for my daughter

Present for my daughter. She really likes these drinks and as they are non-alcoholic they are perfect for her.

22 May 2024
Pentire Drinks logo

Reply from Pentire Drinks

So glad to hear your daughter likes Pentire, Caroline. Thanks for your kind review!

Rated 5 out of 5 stars

Best botanical, great customer service

Complex botanical, not loaded with sugar or sweeteners (unlike some rivals). Lovely grown-up flavours. I like a big glug with my tonic - probably a triple measure (cafes and bars take note, you don't pour enough) - but zero alcohol so no problem. Way, way better than all the alcohol-free 'gins' that I've tried. And excellent customer service from Pentire when let down by DPD delivery.

21 May 2024
Pentire Drinks logo

Reply from Pentire Drinks

Thanks so much for your lovely review Cath. We're so pleased to hear you've enjoyed Pentire! Best wishes from the coast

Rated 5 out of 5 stars

Fantastic Company

Fantastic Company , Product and Delivery .

20 May 2024
Pentire Drinks logo

Reply from Pentire Drinks

Thanks for your kind review Darren! So glad to hear you're enjoying Pentire. Best wishes from the coast

Rated 1 out of 5 stars

Absolutely disgusted with the delivery…

Absolutely disgusted with the delivery said they delivered to home address no one at that name there although my husband was home all day. Asked for it to be delivered to a local post office and two days later still no delivery although they keep saying it will be. I ordered as a birthday gift but not sure it will now turn up in time. Awful delivery service and contact.

6 June 2024
Unprompted review
Pentire Drinks logo

Reply from Pentire Drinks

Sorry to hear that Paula. We have contacted you via email and have arranged a replacement order. Please let us know if you need anything further. Best wishes from the coast

Rated 5 out of 5 stars

Problem sorted

Despite DPD completely letting you, the company, & me down by not delivering my order, not once, but twice, your customer service team sorted out the problem & it eventually arrived. Thank you! Frustrating at the time as I was looking forward to cracking a bottle over the weekend which didn’t happen! But I was more than satisfied by the sympathetic, professional help I got!

13 May 2024
Pentire Drinks logo

Reply from Pentire Drinks

Thanks for your kind review Amanda. We are always happy to help, so don't hesitate to get in touch. We hope you enjoy your Pentire!

Rated 5 out of 5 stars

My Go to drink

Excellent drinks. Great alternative to traditional gin and helps reduce alcohol consumption. My go to drink now. Wish more pubs and restaurants offered it though.

13 May 2024
Pentire Drinks logo

Reply from Pentire Drinks

Thanks so much for your kind review Moira! We're so glad to hear you like Pentire

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look