First, if I was only rating Luis, he gets Five Stars! He kept me from cancelling my account. I took one star away because the terrible bot that you use prior to being connected with a live agent is... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A#1 customer support from Luis. He knew what he was doing and fixed everything I needed. He gave account options I did not know I had. Kept this customer from being lost. Friendly customer centered he... See more
I used People Finders once to learn about someone who contacted me whom I did not know, expecting the one time .95 charge. I admit that I didn't read all of the "fine print" and was not aware that I... See more
Alejandra was so gracious and helpful. She was patient and kind with explaining policies as well as terms and conditions. She is the epitome of customer service. She was a God send after a rude condes... See more
Company replied
Company details
About PeopleFinders
Written by the company
Founded in 1988 PeopleFinders provides the most accurate public records available. Search by name, phone number or address for instant access to billions of records.
PeopleFinders is the premier site for:
- People Search
- Background Checks
- Criminal Records
- Reverse Phone Lookup
- Public Records
Have More Questions?
Contact our Customer Care department Weekdays 7:00AM-6:00PM and Weekends 7:00AM-3:30PM (PST).
PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Contact info
1821 Q Street, 95811, Sacramento, CA
- (800) 718-8997
- customercare@peoplefinders.com
- peoplefinders.com
4.3
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Good customer service
Their customer service was great. When I needed to cancel and get a refund, my wait time was short and they did not make it difficult to get a hold of an agent. Once I got a hold of an agent my problem was resolved quickly.
15 March 2026
Reply from PeopleFinders
Sarah,
We're happy to hear that our customer service met your expectations. We appreciate that you were able to quickly connect with an agent and resolve your issue efficiently. Thank you for your positive feedback.
apollos
Great customer service!
13 March 2026
Reply from PeopleFinders
Jennifer,
We really appreciate you taking the time to share your positive experience!
Apollos
finding me
This is a thrilling app it's getting me closer to the truth of who I am in this world first thanking My Lord and Savior JESUS CHRIST FIRST AND FOREMOST THE ALL OF YOU AT TRUST PILOT AND ASSOCIATES
11 March 2026
Reply from PeopleFinders
CRBarnes,
We're happy to hear that the app is bringing you closer to self-discovery. Thank you for sharing your experience and for your positive feedback; we appreciate it greatly.
apollos
The agent whom helped had great…
The agent whom helped had great customer skills. Was great at communicating all across the board. He was patient. He listened and executed it all smoothly. He should get a raise. Agents like himself are rare now days.
11 March 2026
Reply from PeopleFinders
Ronnie,
We're happy to hear that the agent provided excellent customer service! We appreciate you mentioning their communication skills, patience, and smooth execution. We value your feedback!
apollos
Victor was great
10 March 2026
Reply from PeopleFinders
Paul,
We're happy to hear that you are satisfied with Victor's customer service. Thank you for taking the time to share your feedback!
apollos
Great customer service
Great customer service. Found exactly what I needed for a safe transaction.
8 March 2026
Reply from PeopleFinders
William Mathews,
We're happy to hear that our service helped you find what you needed and ensured a secure transaction. Thank you for your positive feedback!
apollos
I followed the advertised risk free…
I followed the advertised risk free process of cancellation within 3 days. However, They charged my debit card and REFUSED to refund my account, even though I had email confirmation from them proving my timeline was correct. After several days of checking on this, I requested to be paid for my time, on top of the credit I was rightfully owed. (Since they were on the clock, purposely giving me the runaround) I ended up providing the numerous emails to my payment account and received a full refund. Highly do not recommend this service.
8 March 2026
Reply from PeopleFinders
Kingxley,
We really appreciate you taking the time to share your positive experience!
Apollos
Daphne was very helpful and pleasant
Daphne was very helpful and pleasant. I am a very happy customer today and look forward to my new membership.
7 March 2026
Reply from PeopleFinders
Jeanne,
We're happy to hear that your experience was so positive! It's great to know that our team member was helpful. We appreciate your feedback and welcome you!
apollos
Daphne is a great associate and helped…
Daphne is a great associate and helped me above and beyond!!
6 March 2026
Reply from PeopleFinders
TYLER,
We are happy to hear that you had such a positive experience with Daphne. Thank you for taking the time to leave us this great feedback!
apollos
Reply from PeopleFinders
Larry,
We're happy to hear that we successfully addressed your problem and kept you informed. Thank you for your positive feedback; we appreciate your recognition of our team's efforts.
apollos
I was dealing with a very professional and knowledgeable person.
I was dealing with a very professional and patient lady named Daffney, who took the time to make sure my questions were answered and that I could walk thru my necessary steps for my needs.
I was very please with her demeanor. She sent me several screen shots etc. to insure the process.
6 March 2026
Reply from PeopleFinders
Bill Parodi,
We're happy to hear that you had such a positive experience with Daphne! We appreciate you acknowledging the support you received. It's wonderful to know the information and guidance provided was helpful in meeting your needs. Thank you for your feedback.
apollos
Very patient and helpful.
5 March 2026
Reply from PeopleFinders
jerry wall,
We appreciate your feedback and are so glad we could help you!
apollos
Reply from PeopleFinders
Jay,
We're glad you found our service fast, professional, and helpful. Thank you for your positive feedback!
apollos
The gentleman who helped me was great
The gentleman who helped me was great! He solved my issue super fast! No muss no fuss! 5stars! Give him a promotion !
3 March 2026
SCAM- DO NOT GIVE THEM YOUR CC INFO
SCAM- I was trying to look something up. They said I'd get it for 95c. They charged me $1.95 and then a random $5 and I did not get any information. These people are identity thieves trying to make money on top of their scams. Stay away.
24 February 2026
Unprompted review
Excellent customer support from Luis
A#1 customer support from Luis. He knew what he was doing and fixed everything I needed. He gave account options I did not know I had. Kept this customer from being lost. Friendly customer centered help was also logical. Luis makes his supervisors' supervisor look good. I ask, what can be done to give Luis his undeniably earned and so well deserved recognition? Please respond, don't take for granted. I haven't!
3 March 2026
AI Phone manager exceptional.
I tried the web site to solve my problem Unable to locate 2nd account so used the Co. phone # and met AI. Honestly best AI ever . When giving my email individual letters were a bit of a challenge so AI shot me a txt to clarify Done. I was amazed at the capabilities of this AI experience. I was put through to a real person who clarified AI had cancelled both accounts for me . Great experience Thank you . This is an unsolicited review
27 February 2026
Great service received from your…
Great service received from your representative Victor.
27 February 2026
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