Loved the product after being given a sample by a shareholder. Ordered 13th Jan £30. No delivery has arrived, no updates. No emails replied to. No conscience!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Do not use the company I have been a customer for over three years have had a problem with no delivery. They have not dealt with the issue althrough they promised to. I’ve received no refund no produc... See more
Incredible service from the team at People's Captain. I have tried Islander, Stereotype, Legend and Shout & Stout, All very good, my personal favs from best to least (in my opinion) are Short & Stout,... See more
I got the mixed starter pack and I was pleasantly surprised at how nice each beer was! They all have a real nice depth of flavour. My favourites are Stereotype and Islander as they both have a nice f... See more
Company details
Written by the company
Award winning craft beer built around a positive social impact on the UK's mental health. We started with a pint with a best mate, now we're encouraging you to make it count with yours.
Contact info
United Kingdom
- info@peoplescaptain.co.uk
- peoplescaptain.co.uk
3.1
Average
91 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
How is this allowed!
Loved the product after being given a sample by a shareholder. Ordered 13th Jan £30. No delivery has arrived, no updates. No emails replied to. No conscience!
13 January 2026
Unprompted review
Do not use the company I have been a…
Do not use the company I have been a customer for over three years have had a problem with no delivery. They have not dealt with the issue althrough they promised to. I’ve received no refund no product and no communication. Total crooks avoid at all costs.
6 February 2026
Unprompted review
Birthday present for a friend! He loved the different flavours!
Delivered to a friend for his birthday! He really liked the flavours!
Great design labels!
28 May 2025
Great beer
Great beer. Great value. Hassle free ordering tracking delivery etc. highly recommended. Treat your self you know you want to !
15 January 2025
Fantastic beer and great service
Fantastic beer and great service.
So quick and easy.
Will use again.
12 December 2024
Great Ale At Great Prices
Having heard about the FTLOR ale on the podcast, I knew I had to try it.
People's Captain came up with the goods.
Easy to use the website and quick delivery.
Superb from door to door.
Keep up the good work.
8 December 2024
Great Service, Great Beer, Great Cause!
Second order from people’s captain. Can’t fault any of it! Heard about it on FTLOR!
28 November 2024
A really positive back story
A really positive back story, discovered through FTLOR, and important messaging. I really hope you build your brand (and the ale tastes great as well)!
28 November 2024
Have placed an order over a week ago…
Have placed an order over a week ago with a discount coupon. Charged £6 for delivery. Have tried to find out where it is. Sent messages and got no response at all.
26 September 2024
Delivery wasnt received
Delivery wasnt received, I chased and it still wasnt received. Refund was promised but not received, chased but not received, chased again and now 6 weeks since the order. Yet to be refunded.
22 July 2024
Great beer
Great beer, and a great offer. So no issues with that but slight issue with the delivery time and lack of communication,which was eventually resolved. So all good.
10 June 2024
Crooks!!!!
They have taken my money. No order updates and haven't replied to any messages via email or socials. Avoid at all costs!!!!!!
31 May 2024
Unprompted review
Do not sign up!!
I have tried to cancel the subscription multiple times. There seems to be no way to do so and the company has not responded to me multiple times.
13 May 2024
Beer is lovely but…
Beer is lovely. But it took ages to get to me with a lack of communication from the brewery about when I would receive my parcel.
4 March 2024
Still waiting… ordered 19.12.23
Still waiting… ordered 19.12.23 - still not received the beers. Emailed to request a full refund 3 days ago… still waiting!!! Not an email or anything with an explanation, just completely ignored. Not happy at all!!!
3 January 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.